This place advertises as an a&w root beer and long john silvers. How can you advertise something and NOT have it? This is the first a&w that I’ve seen that does NOT have draft root beer however they want to charge 5 bucks for a «draft» drink from the soda fountain. We are from out of state and do not have any close to us so I was excited to see this location needless to say we left without ordering anything because the smell alone was enough to turn your stomach and NODRAFTROOTBEER :(
Dojuelna D.
Rating des Ortes: 1 Fort Knox, KY
If I could give zero star I totally would! The food was mediocre, the staff was less than mediocre and the restaurant was absolutely disgusting! It cost me as much to have dinner here as a real sit down restaurant and the quality was horrendous! The booths were all dirty as was the floor! The bathroom was disgusting and had flies in it! The staff were behind the grill playing on cell phones while cooking food! I was pretty sure I was going to end up with food poisoning… I didn’t thank goodness! Please for your healthy . Here!
Chance S.
Rating des Ortes: 4 Louisville, KY
This restaurant is very good. Even though it gives me massive diarrhea with every visit, i’ll power through the poos, because that greasy fish is worth every long night spent on the toilet.
Tj P.
Rating des Ortes: 4 Louisville, KY
I admit, I’m writing this to at least update and balance the other reviews that were made a few years ago. First off, this is a combination Long John Silver’s and A&W, the design of the restaurant definitely leaning more toward the A&W end of that relationship. The interior is spacious and inviting, with a 50’s diner feel including bar stools that face the front window so patrons can traffic watch. Large murals depict 50’s-60’s era drive-thrus, and at least on my visit, the entire area was relatively spotless. I’ve always enjoyed A&W’s food, I have fond memories of visiting an A&W restaurant while living in Hawaii, getting treated to a root beer float and a burger with my dad, and it’s nice to be able to do the same with my boys. This particular location does a good job of aiding in that recollection. With frosty mugs available for your soft drink if you’re eating in, the food we ordered was very good for standard fast food. The service was friendly and quick to respond, and likely a little older than what you find at a McDonald’s. All in all, a very pleasant experience and a place I will likely come back to if I’m ever looking for a quick bite in the area.
Robert W.
Rating des Ortes: 2 Louisville, KY
When visiting a fast food establishment, my only expectation is edible food served reasonably quickly. What I don’t typically have to worry about is customer service. The food on this visit to LJS was above par with everything being served hot and fresh. Sadly, the front line individual was displaying their lack of desire to provide acceptable customer service. To LJS’s credit, another individual from Drive Thru came to take over after observing items being tossed at customers and slammed on counters. Had the food not been good and intervention from other associates not have happened, I’d probably give a lower rating. Hopefully, the customer service incident is isolated. Be sure to order extra hush puppies!