Pretty Nails

Not pleased with either of my visits. I gave this place a try 2 times within one week (not by choice — but because of conveince). The first visit was so-​so… The color selection was not great, but I was getting a pedicure so I chose something I didn’t love anyways. The girl was sweet who did my pedi, but she scrubbed my toe until it started to bleed. The nail polish chipped away within 1 week also (I think they water it down or something). NOT good.
I tried again a few days later for an gel/​shellac manicure. Again, the color selection was not good. I just wanted a dark grey color and the one I chose was too watery. I asked if I could change colors, so she then put 3 more coats of another color over top. It was way too thick and the nail polish started to shrink up when I put it under the UV lights. The girl discussed it with her manager and she told her to keep going. It looked horrible and I was not happy (which they knew). I was in a rush so the girl told me to come back the next day and she would re-​do it… which was nice, but i was going out of town and didn’t have time. They charged me $ 35 dollars anyways and I left with a horrible job done which the manager seemed to care less about. Needless to say I will not be returning… Horrible service.

$ 53 for a gel pedi that was horrible!!! The nail tech didn’t know how to paint nails! I came in Friday and today, all the polish have chipped off. Gel pedi are supposed to stay for a month or two. This didn’t even make half a week.
Save your money ladies. AVOID!!!

Apparently this business location has changed hands again, DO NOT GO. I called on ⁷⁄₃ to inquire about hours for July 4^th and to see if they would be staffed for 2 spa pedis and 2 manicures about 3 – 3:30. I was assured they were on normal business hours, so that would not be a problem. When i arrived, they asked me what i was getting today, and i advised them 2 manipedi with the spa pkg. They looked at the friend i brought with me (a man) spoke to each other and told me they could only do the one because they were closing early, with significant eye contact which implied that i would be the one recieveing service. I was horrified at their intimations of sexism and that they were either lying about their hours and staffing to my face, or had lied the day before on the phone. SHAME ON YOU, BLISS NAIL SALON. we went down to LV nails on new lagrange and recieved stellar service from the nicest people ever. Neither i nor any of the people i used to go to this salon with will ever return.

The salon is decorated very nicely and is clean. My technician was very friendly, and he did a wonderful job on my nails. Unfortunately, I don’t have anything else positive to say about this place.
As part of a wedding party, the bride scheduled pedi and mani’s for us on Friday at 10:30. Not a busy time, and there was no one else in the salon. Even though she scheduled services for six of us, there were only four technicians there. This resulted in two people always sitting and watching. And instead of completing one person from start to finish (pedicure and manicure), some of the technicians would hop around. They would do one girl’s pedicure, then make her wait while they did another girl’s manicure, etc. Luckily, I had the same man complete my pedicure and manicure from start to finish. Clearly, with this haphazard process, we all finished at different times, and there was lots of waiting. Not very organized at all.
Aside from this huge inconvenience, the actual pedicure and manicure were extremely lacking. The foot scrubbing and removal of skin was extremely minimal. The «massage» part lasted less than a minute and was no more thorough than lightly rubbing on lotion.
I will say that the actual nail polishing part was great for me. This is the only reason I didn’t give the place one star. I got color on my toes and a French manicure on my fingernails. My technician was very careful with the painting, and the French was the most beautiful I’ve had. It was regular polish (not shellac), and it lasted about five days with no chips at all, which is unheard of. My guy was extremely nice and conversational, and I would give him five stars.
Another negative for Pretty Nails is the price. I didn’t see the prices posted anywhere, which is pretty unprofessional. As he was finishing my nails, I was told $ 25 for the pedicure and $ 20 for the manicure (no shellac on either). So, $ 55 after tip. This seems high for a pedicure and manicure, especially one that was sub-​par.

This was the worst pedicure I’ve ever experienced at the most expensive price I’ve ever paid. They were out of foot soaking tablets, they used soft soap to soften my cuticles and exfoliate my feet, barely massaged my lower legs, and to top if off no use of warms towels. I should have received the memo when I walked in on a Saturday morning and salon was empty!

This place is really expensive and while I was getting a Shellac manicure– one of the workers was watching a movie with very fowl language on her iPad and the sound was turned way up– very distracting when trying to go in for a relaxing manicure.
When I asked about pricing, she said they didn’t have it posted and they charged $ 45 for a shellac manicure. That is the most expensive I have seen– and they did a decent job– but just not worth it for the price or the experience.
I will definitely be looking elsewhere for my next manicure.

it’s a nice location and the place was very clean. I came in on a weekday after lunch and the place had only two other people finishing up the mani and pedi. It wasn’t the friendliest but they were nice enough. They acted surprised that I came in even though I called twenty minutes before and he took my name.
My massage chair was finicky and so I was the one that had to figure out how to turn it on after the lady gave up. It was a loose cord and I just ended up pushing it in the socket so it would work. It only worked half the time.
The actual pedicure was okay. The cleaning went good but I was a little nervous about the instruments. I am used to going to places that have instruments in sterile bags to ensure they are clean. I don’t have sensitive feet, but she did knick my cuticles and that hurt. The actual nail polish was a bit sloppy and clumpy. So, after paying $ 28 for a plain pedicure, I ended up feeling very dissatisfied with the final product. With all the other options out there, I probably won’t be back again or recommend this place.

For a fast drop in place, this place is quite good. Friendly, prompt, and the store is clean, the massage chairs are comfortable, and all around nice.

These ladies are great! They have some amazing acrylics here, that I’ve never seen anyone else in Louisville using. They have glitters, colors. All sorts of neat things.
Very clean and nice nail salon. Everything is brand new and top notch.
Very empowering ladies, too. They are very proud female business owners.
As for the price, I’ve just accepted that nail services, and hair services in Louisville are very inflated. (mani/​pedi in philly was $ 40 – 45) The only ‘deals’ are at sub par, dirty places. I’d rather pay more for a good manicure.

I keep going back because the location is so convenient for me, but I think $ 28 for a pedicure is a little steep for this town.
They were without an esthetician for quite a while, so I can’t comment on the quality of their brow shaping, but my fingers are crossed that they get this back.

New place, very clean! I’m always a fan of clean, spiffy new nail places. This place opened June 2008, and has added services to their menu ever since.
Hair Removal: The lady that does facials and waxing is so good at her job and friendly. They had a special running to buy 1 eyebrow wax and get a lip or chin wax free. I took it. She does something amazing to cool off your eyebrows afterwards, but I won’t give away her secret. All I’ll say is:
This is my eyebrow place from now on!
Nails: The nail lady was nice, and did a good job. I did like that they put your hands in warm mits with lotion before starting the manicure.
Photos coming after my next visit.