Jd’s Collision Repair Llc

Where do I start? Well for starters I was able to get my car inspected immediately right after I got off the phone with them while other places took 2 weeks to set a date. Not only that, but Josh was able to get us a rental car right away with Enterprise when our insurance company stated it would take a little less than a week. Good start! After all was inspected, Josh wrote up a estimate and we let our insurance handle it from there. Turns out we had a choice to scrap the car for more money to buy a newer vehicle, or repair it, but pay some money out of our pocket because the value of the Corolla wasn’t that high. Obviously we chose the first option.
This is where JD’s customer service shines.
The tires on the Corolla were still pretty new and we wanted to swap the tires out with the other Corolla we had just bought. Simple right? Nope. The rear tires were so rusted on the damn car that Josh had to use multiple tools to assist us in pulling them off. He wasn’t going to make any money off this task, but he was still willing to help us out.
Customer service is important and even though JD’s didn’t get to fix my car I know they would do a good job with anyone just with my simple interaction with them.