This place is awesome! I had already called five places closer to me to come fix my central AC. NOTONE called me back. Finally, I went further afield to Lowell and called Cool-Rite Mechanical. Best decision ever! They called me back same day, and scheduled an appointment to be at my condo the next morning. The appointment was between 10 – 12, and Jay showed up at 9:30. I was out running errands, but instead of the typical«you’re not here, so I’m leaving» approach I’ve gotten with other service companies, Jay stayed and waited for me. Turns out my system needed a part ordered(it’s a custom unit), so Jay said he’d follow up with me the Tuesday after when the part came in. Called me Tuesday morning and set up a time for today to come fix it. Again, was right on time for a 12pm visit today and got the thing fixed and running in 20 minutes. Why would you call anyone other than these guys?