Princeton Properties Management

I lived at a Princeton Properties apartment community when I was transitioning between a condo and my current home. I was there for about eighteen months and it was the best decision I ever made. From the moment I drove on to the immaculately-​kept grounds, I had a great feeling about what was still to come. I was warmly greeted by a leasing consultant in the spacious clubhouse and after some quick conversation was shown to a few units that I had indicated would meet my needs. Each unit I saw was bright and very clean. The design of the units maximized space. It was an easy decision to move there.
Once I was living at the property, the staff was as attentive as when I first arrived. They always ensured I had everything I needed and truly met all my needs. I was lucky enough to be present for a few resident appreciation events as well; I feel like Princeton Properties really values its residents.
Throughout my time at Princeton, I never second-​guessed my decision. I was sad to leave the staff where I lived; they’d become like family to me and I still check on them from time to time to see how they’re all doing.
I wouldn’t hesitate to recommend Princeton Properties to anyone in the vicinity of one of their many locations and should the need arise for me, I wouldn’t think twice about leasing another one of their great units.

First let me say, there are many good things about our apartment. It’s clean, the location is excellent and the rates are competitive.
However, I have lived here a little less than 4 weeks and already had to report so many things.
It makes me feel awkward having constant maintenance requests.
I am not the kind of person who enjoys finding fault with things. I HATE complaining and never want to be «that» tenant. But I find myself in that role and it makes me uncomfortable.
At first just small cosmetic things, that we could go with out fixing. But I did document them because the realtor said to do so, to be sure you won’t be charged when you leave.
After 2 weeks we lost hotwater for a whole day… It happens. It’s happened in other units we’ve lived in… not the end of the world. But when my husband called to report it, not one person called us back. Not even to say ‘hey, thanks but we already know…‘
There are ants all over the apartment. No matter how much you disinfect your floors, you have lots of ants.
After 3 weeks, I realized the temperamental water temps problem was not going away. It goes from normal to very VERY hot, to super cold in a matter of seconds.
I sent an email to
Not one person called me or emailed me saying «we received your email… here is how we plan to fix this…»
Someone did come by in a respectable amount of time, and left a card on the door.
My husband and I were a bit surprized by the responce we received to remedy the problem. It just said to turn the water up on the hot side… That was it…
Although I appreciate the worker looking into this for us, this trick simply does not work.
It happens when ever someone else turns water on or off in their unit. No tricks on our end will work.
The hot water goes from one extreme to another and it hurts!!! Literally!!! And it happens every single day. Every single shower…
I honestly was expecting someone to call or email me to follow up.
” We have sent maitenance to your unit. Are you still having this problem with your water? «Kind of thing. But no one did… Not one phone call. Not one email. Nothing…
How will they know if it has been fixed? How would they know if the tenant is still having a problem?
Week 4, I have mold in our bathroom. Also totally normal… But no matter how much bleach I use, it gets worse, not better.
We shower with the door open and the fan on, but nothing works.
In our lease, it states clearly that mold must be reported. Which is a good thing I think.
I guess my main complaint is lack of communication, zero follow up and feeling like a jerk for always having to ask for someone to come by…
I do not work in realestate, but in my line of work we are required to follow up with anyone who is dissatisfied with our service, even when those complaints are bogus or irrelevant.
On the positive side, the workers who come by are very nice and I can tell they want to be helpful. I would give that 5 stars because even though they can not solve every problem, they do try and show that they care. To me that counts for a lot.
I would recomend this place to a friend for sure, but would also be inclined to let them know about the water problem, the ants and the mold and the lack of follow up.
I think returning a call or email to someone is important because it shows that you care about that persons business and wellbeing. It also shows you are serious about solving problems. For this I would not give a star.
I would also let that friend know that we have a nice well lit parking lot, clean grounds and a resident portal that I find helpful. For this I would give 5 stars.

This leasing office drives me nuts. I walked in today to pay my rent, and a sign on the door said ‘visiting a property, be back shortly. Thank You for your patience!” After 45 minutes of patiently waiting in the 95 degree weather, I got in and a very rude woman told me to leave as the office was closed for auditing. I told her to change her sign since they obviously wouldn’t ‘be back shortly’. I’m now sitting in my sweltering, moist, unit that has AC but has windows that don’t stay open. Go ahead — crank the AC, it’ll still feel as wet as a swamp. Recently they fumigated for Roaches. The paint looks like melted wax. The leasing office has an attitude problem, except for one or two nice ladies. You can’t get out of your lease after the first week, but you won’t see a bug or feel the heat until after then. You’ll want your windows open in January. Its terrible. Please — look elsewhere. Do not rent here. (Lowell, MA)

So I needed a new place ASAP, looked into this place because a friend said oh this looks nice and they had multiple listings available.
I did call in asking about certain options, all that they said they could provide with me. Over the phone.
In person, completely different story. I needed a 6 month rental, they yes’ed me over the phone. In person told me no because it falls in a period of time where they dont allow people to move out… Seriously… So my 6 month lease turned into a 9 month lease with someone higher above the food chain telling me «I’ll do this but I am going to get in trouble» I don’t really care, sorry to say, but also don’t let people give out information and yes someone to death when that option isn’t even up for suggestion…
So the apartment is very overpriced. Considering its Lowell which is kind of a dingy town in of itself. The apartment really couldve used new carpeting, since its pretty dingy itself, and has paint marks where the painters spilled, oh and an iron imprint that I came across.
Reallll nice.
So when showing me the place the woman was nice, said it was pretty quiet here. My first night there, there was a party in the building behind mine, where the people proceeded to shout until 2am on a weeknight…
Also the walls are paper thin and I also got to hear my next door neighbor and a very drunken friend of his fight in the hallway for a good hour and talking about crack… AWESOME!
Yeah, real quiet… real safe… and you can tell from the raggedy carpets, the trash and broken glass in the parking lots that they really care how well they are maintained. Speaking of which, I also have mice… on the third floor…
I did stop calling in issues after my first two weeks being there debacle.
Pretty awesome that I moved into an apartment on what had to be the hottest month and my AC unit wasnt working.
Also that between asthma and allergies, it gets pretty hard for me to breath. So I couldn’t even stay/​sleep in an apartment that I pay rent for.
I had called in 3 times about this. And no one did a damn thing or even called me back. Friggin useless.
Also… don’t even give me the you get what you pay for, because my rent is NOT cheap! So what do they spend their money and application fees on? Because its certainly not background checks and keeping the places well maintained…

The property manager for the Princeton Properties corporate housing unit we’re renting has accommodated us beginning several weeks ago when we rented it from across the country. Since we moved in, they have been responsive and effective in answering our requests. The property (Carlton Place) was clean when we arrived. I recommend Carlton Place to anyone who needs a temporary, furnished housing solution north of Boston.