The Boulders At Lakeridge

I love living at the Boulders at Lakeridge! The staff is so nice and the manager Tammy is such a breath of fresh air for the apartment complex! Amy is a sweetheart and is always so helpful! There have been so many improvements made around the grounds since I first moved in. When I first moved in, I would turn in a work order request and I was lucky if anyone came and fixed my problem. Now I turn it in and I get a phone call about the the work order and within a day and a lot of times, they come and repair what I need the same day. They are so efficient! Kelly, the maintenance technician, is so reliable. When he’s the one who is sent to my apartment, I’m relieved cause I know it’s going to get done right the first time. And I trust him in my apartment while I’m at work and that says a lot! After I first moved in I seriously wasn’t going to renew my lease, but now I am. Seeing the improvements on the grounds, knowing things are going to be fixed very promptly and knowing there are people in the office that know what they are doing, I am totally going to renew my lease and am also recommending them to friends and family! Thank you Kelly for being so efficient, reliable! I’m definitely not the only person who thinks he’s a great asset to the apartments as well! Thank you Tammy for turning our apartment complex around!

My husband and I have lived here going on 5 years and we definitely think we are getting what we pay for since the change in management. From our understanding there has been a complete restructuring of office staff and maintenance staff and we feel like it has all been for the better. We have put in work order requests and feel like they have been dealt with in a timely manner, especially with such a small maintenance staff at this time. The office staff has been very friendly and helpful each time we have been in to pay our rent, voice a concern or put in a work order. We have recommended the Boulders to many of our friends and are pleased that some now live there and are also happy with the environment. We look forward to the changes coming to the Boulders.

This is the WORST place to live in Lubbock! We’ve been here almost a year and we are counting down the days until we leave. The office staff is rude awful and snooty. Your pipes are leaking or your washer not working? Good luck getting it fixed 3 WEEKS LATER if you’re lucky. If it was possible to give this place no stars I would’ve. It is old, worn down, poorly maintained and you pay WAY too much for what you get! New management and maintenance? Ha that couldn’t help this place if it tried. DO NOT live here!

I’ve lived here for about a year and enjoyed it. No noisy neighbors or really annoying things that go on. I had a couple of things happened with my fridge and they replaced it immediately. I would give this place more stars but it took the mover a month to replace my dishwasher when it broke. I guess if thats the worst then it’s really not that bad of a place to leave. I will most likely renew my lease with them.

I have lived at the Boulders for 2 years. I would absolutely not recommend renting from this apartment complex. The management is awful and does not care one bit about their renters. The maintenance problems we have reported have gone months without any attention, and I’m not talking about small leaks. We have had 3 of the stairs leading up to our apartment collapse and went 2 months with two of them down. Finally, instead of replacing the stairs, they screwed two planks of wood in to fill the gaps. I woke up for 3 months with standing water in my bathroom floor. When I reported it initially, I was told «I’m not saying your problem isn’t important, but we have had pipes bust. » When we moved in we informed management that we didn’t have smoke detectors in our rooms. Two years later, we have yet to get smoke detectors installed. I could go on and on with maintenance requests that went unnoticed for months. I wouldn’t give them any stars, but you have to to post your review. If you do move in, plan to fix all your own problems while paying for a maintenance man.

This is the absolute WORST run apartment complex in Lubbock. It’s dirty outside and inside. The staff is friendly enough but they never follow through on repairs or remedies. We had to legally break our lease agreement because of their failure to keep our apartment up to habitable conditions. I wish I could give them negative stars. Also, they tried to charge me 450 $ for a fridge THEY removed from our apartment when I moved in. I wouldnt have given 25 $ for that fridge at a garage sale. Which is why I brought my own. Anyway, dont waste your time OR money there. They are scandalous and they should be considered the slums of south Lubbock.