Okemo Mountain Resort

I will NOT be going back to Okemo. I’ve probably skied the mountain 30 times but no more. The ridiculous parking situation (which I learned to deal with) coupled with the new electronic card system that doesn’t work makes the mountain a non-​starter.
On Friday 2÷12÷16 which was much more crowded than a typical Friday due to the upcoming President’s day holiday management chose to only run half the lifts. 15 minute lines on a Friday because they needed to suck every dollar of profit out of their customers. I SAY NO!
Saturday 2÷13÷16 — The head of customer service (nasty woman) at the clocktower office told me to «go get on line,» to fix the ski pass that wasn’t working. thanks for making me and my 7 friends and family waste 25 minutes while you sort out your mess of a system. They got the last $ 500 out of me. NEVER AGAIN!!!
STAY AWAY! TAKE YOUR $$$ to Killington, Stratton, Snow or Bromley.

The customer service and all around experience at this resort is complete garbage. I purchased a $ 444 season pass good for okemo and 3 other mountains. The okemo website makes it clear i get 5 half off tickets for friends. After showing up ready to ski, they tell me I need to go upstairs for there mountains RFID card ($ 5 everytime you ski here) I was told to go right to the guest services line by an employee. After ten minute wait I’m told the lines closed and I need to be in the main line (30 min wait later) an employee takes 30 seconds to hand me a card so I can ski with my $ 444 pass I already purchased. I go to get my buddies passes and they tell me it is only valid for the mountain I got the season pass from (NO WHERE on there website is this stated) We leave and drive 2 hours back home not skiing at all. This mountains goal is to suck as much money out of customers as possible, and unfortunately they succeed. Please think before supporting this business, Mount Sunnapee is close by and a much better option (cheaper, friendlier staff, better snow making)

This ski season in New England has been Mother Nature’s psychotic nightmare of multi personalities. Rain, ice, a little snow, bitter cold followed by near Florida weather… It’s been a meteorological cognitive dissonance session from November through now.
In the midst of the vagrancies of the weather, resorts such as Okemo, Sunapee, Bretton Woods and others have risen head and shoulders above the competition. Both in Okemo and its sister resort of Sunapee, the massive snowmaking campaign has buried the resorts in bountiful amounts of snow, albeit machine made. And the groomers have distinguished themselves in providing a top notch product in the midst of inclement situations. Whenever I go to one of these resorts, I make it a point to stop and thank the lift operators, groomers and operations people for allowing me to have a blast of a season thanks to their work.
This year, Okemo debuted a new bubble quad at the Jackson Gore mountain, where I invariably begin to avoid the Washington Beltway-​like crowd rush at the Clocktower complex. Jackson Gore is again, a pleasure to begin a ski day. Quick shuttle bus, an octagon complex with a great cafeteria and easy access to the slopes. To top it off, a spa for the folks who may not want to ski or who tire easily.
The resort has new RFID passes «like the big boys» in Europe and out West. Yes, the card costs $ 5 but that’s the going rate. Aspen charges $ 5 for the card. In Europe, we shelled 8 Euros for many of the resort cards which of course, we kept as expensive souvenirs. On the other hand, the non-​discounted Okemo ticket price is still almost half of the rate of many Western resorts, so the complaints about $ 5 for a refillable ticket may not hold water.
We’ve been there a total of three times during this short season with more to come, and were absolutely impressed by the quality of the experience. Friendly staff that is eager to help, and most of all, great terrain especially in the South Face where the guest is usually alone in a black diamond run.
Last year we tried Smoky Jo’s for lunch and this year we’re hooked on the place. Outside, European-​style eating with an American flavor. Yes, it’s heated. Ski-​in, ski-​out and a congenial bunch. Yes, making two lines seems a little un-​ergonomic but if that’s the only thing to complain about, there isn’t much to complain. Overall outstanding place to ski and board.

Year over year okemo increases their ticket prices, on average $ 5. Prices are now higher than most mountains out west which have thousands of acres of terrain, compared to okemos’ 500 or so. This year, they also charge you an extra $ 5 for the RFID ticket. Seriously? No place I’ve ever been to charges you extra to hand you a ticket. Okemo continues to nickel and dime you ok absolutely everything. I remember the days before the muellers sold the mountain, prices were good and mountain was generally well run. Each year it gets worse. Now with the RFID turnstiles at each lift, workers continuously close 1 of the 4 lanes to rake the snow, which causes a backup of people (picture an endless group of 4 trying to go thru a 3 lane gate), which then results in the lift not running full capacity. Not well managed at all. How does everyone else with rfid solve this? You put in 6 turnstiles for a 4 person lift. I had free tickets to okemo this year but wouldn’t bother spending the $$$$ for this experience. There are many other mountains in the area for equal or less money and you get way more. I

Something isn’t working with the ticket system. Waiting in line almost 30 minutes already. Staff aren’t being helpful. I ski here all the time and am disappointed they can’t manage this better.

My boss made a reservation for this weekend at the Okemo Mountain Resort. He has not arrived yet but Executive Chef Scot Emerson has provided exceptional service to accommodate my boss’ special dietary needs and assist in celebrating his wife’s birthday. I initially called Bill, at the Concierge, for recommendations for a private chef in town. Within hours, Executive Chef Scot Emerson personally called me back, created as exceptional menu and even offered to buy special equipment for my boss. I highly recommend staying at Okemo Mountain Resort. I honestly can say that I worked with many 5 star resorts and have never had an experience as I have with Executive Chef Scot Emerson and all of the staff at Okemo Mountain Resort.

First time at Okemo my snowboard was stolen! My snowboard was taken at the main base when i went in to use the bathroom for 5 minutes at the end of the day. I was hoping someone at Okemo would help me out by giving me a discount at the board shop since now i need a replacement board but nobody at Okemo has any interest in returning my calls after i have left several messages. If i could go back in time i would have never gone to Okemo. The mountain was small and icy. If you are looking to ski go to Mount Sno, Killington, Straton etc. because this mountain does not come close in comparison to some of the top name mountains in Vermont.

This is an amazing ski resort! It was my first time skiing & the instructor tom was so helpful and more importantly patient. They have trails for all skill levels.

Terrible technology will ruin your trip. They have instituted a new card system and they are utterly unprepared and untrained. Be ready to waste hours every day trying to get your card to work. Go somewhere else where they have their act together!

Totally disappointed went to make a reservation online and it said call for better rates so we called booked a room at a rate higher then quoted on line was told by receptionist the taking reservations that was rate with taxes and fee and when we arrived we were totally disappointed in you the room we would of cancelled if we hadn’t driven hours to break up our trip… On line we were promised a suite with a fireplace and kitchenette and told girl taking our phone reservation that was what we were looking for what we ended up with was a small room no fireplace no kitchenette no view it was ridiculous especially for the price we paid complained to desk of course the girl who took reservation was not there and that they were sorry those rooms are sold out… It’s October not busy ski season… The restaurant and bar was so over priced I felt like I was home in Manhattan numerous other places to stay in area!

Summer fun.
We went up the lifts and enjoyed watching the mountain biking courses. Staff was nice, prices were fair, and the views were also nice.

I loved Okemo! Great mountain, great terrain, great snow. Stayed in one of their condos right on the mountain and we just geared up and were on a trail right next to the condo. Very cool!
Their prices are normal so can’t complain there. Coming from New Jersey it’s a relatively close mountain in Vermont. Perfect for a weekend trip. Comparable to Killington but I think I enjoyed Killington’s trails a little more.
I’d come back again though!

So amazing! I’m from Maryland, so snow in our town and «Real» mountains are hard to come by. The Okemo Mountains are not only so beautiful, but the lifts at this resort are also so phenomenal. They speed up super fast, just to slow down before the «Drop-​off» at the end of the line… it’s perfect speed for beginners to learn how to get off lifts, as well as the novice and experienced skiiers. I most definitely planning on going back as soon as my pockets allow me to get there!

It’s an ice ski in/​out place, very conveniently located with all amenities however they could def do better with the food. We got some sort of cards that let u ski as many times as you would like since it’s the end of the season and it was cheaper to get the card vs 3 day lift tickets, every time we tried to use the card to get the ticket try would send us to the guest services which is extremely annoying. You are paying for ski in/​out you expect to do so and not be waiting until 8.30 am to straighten things out with them. Ugh

Variety of trails. Multiple areas to explore. Great snowmaking!
This resort does seem like its a good place for beginners and families. The clock tower base area has multiple gentle pitches where beginners can test out their skills and even a snow volleyball court where you could kick off your skis and battle your friends! The Jackson Gore area has more Green runs as well, in addition to a snow rollercoaster thing and snow tubing!
For middle range skiers/​boarders, like myself and my boyfriend, Okemo was just okay. Our main gripe was that the sunburst six express chairlift had a GIANT line the entire day. Instead we got creative and linked smaller lifts with no lines together to get to the top, but they were SO incredibly slow!
I also have to say, it felt like all the trail merges were random and trail signage was lackluster. It was hard to find a continuous path down without encountering knuckleheads and/​or having to pull off to the side to make sure I wasn’t turning into a double black.
My last concern: why do they close at 4PM? It’s so early! Especially for spring skiing when it’s light out later!

Great ski resort! The mountain is huge, and the lodge has delicious clam chowder in a bread bowl — because why else would you go to a ski lodge right? Pricy food, as expected from a ski resort.
Enough about the food, the trails — if you’re a snowboarder like I am, be sure to look at the trail map before you go down a trail. We ended up going across the mountain as we followed the greens, and the intersection of the trails can get confusing since so many of them cross each other. Also, snowboarders: beware of the flat trails. You might be better off going on a blue trail. I got a workout trying to move myself out of the flat regions of some of the green trails. Very scenic though!
Also, there’s one lift that goes to the summit that’s heated. Definitely worth checking out. That lift sits six people, so don’t leave without riding this lift!

I love coming to Okemo! It’s a fairly quick jaunt from I-​91, so it’s easy to get to and the employees who work on the buses and selling lift tickets are extremely pleasant and greet everyone with a smile! The price, at $ 90+ for a one day ticket, feels pretty steep, but there are many ways to acquire discount tickets if you are able to plan ahead. The mountain itself is huge, so it takes time to learn how to get around to where you want to go, but it also means you are able to ski a huge variety of different runs, even if you are there for multiple days in a row.
The new six person bubble lift tends to have long lines, but it is quite nice to have heated seats and also be protected from the wind on the way up to the summit. It also beats the alternative of have to take the black ridge and green ridge lifts to get up top, both of which are pretty slow moving.
My personal favorite runs are: Sapphire, Jolly Green Giant, and Wild Thing!
Tip: Stay away from the clock tower base lodge for lunch. It’s super crowded, very tight, and the food is terrible. The BBQ place in the Sugar House or the Jackson Gorge lodge are both much better options!

I’m a beginner skier and had plenty of trails to choose from. I could also ski from mountain to mountain, which was fun. Eat at Jackson Gore — less crowded than the other lodges. I think this would be a really great mountain for moderate skiers because so many of us were on the green trails. This made the green trails icy and crowded by 2pm, which meant this beginner skied from 8am-​2pm. After that, I needed skates.
The only lift with line was the new orange one with the heated seats. We only went on that once because the line was loooooong. But it was a smooth ride! A smooth, warm buttt ride! Did not wait for any other lifts though, which is incredulous to me since these were 2 busy days. I waited in line for lunch, but not for the lifts!
I loved the smell of waffles when you go by either of the 2 waffle houses.
The staff is very friendly. Their ‘Ambassadors’ will talk your ears off in a good way.
We rented right down the street at Totem Pole. Go there. Half the price and super convenient.
If you’re a beginner and looking for a mountain with things to do in the area, just start early and enjoy the greens!

I’ll start this post by saying I’ve never had a bad experience with Okemo during the 20 years I’ve been skiing there.
On Sunday 12/​21, I was given a 1-​day lift ticket for Christmas through the vendor
for Saturday ¹²⁄₂₇. Unfortunately do to a family emergency, the two days after Christmas were spent in the hospital.
I called Liftopia on Friday morning knowing I wouldn’t be able to travel on Saturday to see if they made exceptions to their date adjustment policy. They did — however they required a signed doctors note on hospital letterhead explaining the circumstances and why I couldn’t travel. In my situation, it simply was not appropriate for me to approach the doctor for such a note given the circumstances (especially because I wasn’t the one injured). Liftopia wouldn’t budge on their policy, so I figured it’d be worth a shot contacting Okemo mountain directly.
My experience with Okemo wasn’t enjoyable. Before finishing my sentence over the phone explaining my family emergency circumstances, I was told they can’t help me. Even though I’ve been skiing there 20 years (and my father for twice that time, who was planning on coming with me), they could not offer any exception to their policy of adjusting the date — even after I offered to pay whatever differential and said I was willing to take literally any other day this season. All I was told was the best the woman could do was have her supervisor call me back shortly and «repeat every sentence that was already stated, and that they wouldn’t help either».
This conversation with Okemo occurred early Friday afternoon (¹²⁄₂₆). I have still not received any phone call from whatever Okemo supervisor this representative was referring to.
I understand policies exist for a reason, but what I don’t understand is the inability to accommodate a completely unforeseen, unfortunate situation (especially with how open I offered to be) for a patron of 20 years.
The handling of this situation is something I’ll certainly take into account when I think about where to hit the slopes this season. I skiied 25 + days last season, perhaps my money is better spent at another mountain, especially at $ 90+ per lift ticket

Love mountain. Beautifully cut trails with pine trees not hardwoods. Hotels are updated and ok. But staff at front desk was not helpful when we had no heat at 10:00 pm on the first really cold night. The garage was warmer than our room. This was just not acceptable. No excuses for no heat. The mac handicap staff was nice enough and together we problem solved. The compressor was spent. I am still confused as to why this issue was not discovered by house cleaning. Ok. Enough. Lovely mountain.