Next Step Realty

As a former realtor myself, I am extremely disappointed in the responsiveness and quality of service delivered by Next Step Realty for my rental property in Balto City. I had to hire a locksmith to remove their lockbox because they refused to come and get it because they didn’t make any money off the deal. I would never use this company again or recommend them. Prospective tenants complained to me about their lack of responsiveness and followup. In addition, email messages and phone calls placed by myself to Next Step Realty were never returned or acknowledged. While I lost several prospective tenants due to their lack of response (failure to return phone calls) and followup, I was fortunate to have found a qualified tenant on my own. Based on these negative experiences with Next Step Realty, I would not use this company nor would I recommend them to anyone.