Master Collision Repair

I also had a terrible experience. After setting up an appointment (apparently their corporate office and call center is in Chicago), I came in, and they told me they didn’t have me in the calendar. So, I set up an appointment for the next week. When I arrived, they didn’t have me in the calendar again, and cited the Chicago corporate problem (which wasn’t the case this time). I stood at the counter after they started to help me, as the receptionist answered a phone call, and stayed on the call for 15 minutes. She also answered two more calls during my visit. When I finally got someone who was going to do a walk-​around with me, he looked at the papers and said they wouldn’t be able to do the work for another two weeks. I asked why in the world I was there, then, and why they scheduled me if they couldn’t do anything for two weeks. They had no answer. They set me up for an appointment in two weeks. I left, and after thinking about it for about ten seconds, decided I was going to take my business elsewhere. Not worth the hassle, the frustration, nor the trust issues I already have.