B R C Svce Center

I recently moved to Lynbrook and did not know where to go for my car to be serviced. Well, I decided to take a chance and go to B.R.C. and thank goodness I did. To start off, I met a caring, friendly man named, Bruce. Because of my business as a video professional, I meet many people and know them instantly. Bruce, seemed like a knowledgable «old school» service engineer right from the beginning.
I have brought my car to two other places for the same repair only to spend unnecessary money and still my problem was not fixed. But, today I left my car with Bruce and he not only found the problem almost immediately, but the repair was flawless.
I want to say thank you :) You have me as a customer for years to come!!!
Bring your car to this man, he will service your car with a smile and let you leave with that same smile on your face.

It pains me to write negative reviews about small merchants, but this one is necessary. I brought my Ford Explorer with the list of issues, the most important was a charging system issue. I was very clear in my laundry list, and told Bruce that I was renting a car, and he can have the vehicle as long as he needed. He did not tell me at that time that he was not qualified to diagnose the more difficult issues.
I received a call after 6 PM the same day that my car was finished. I asked him what he completed, leaving out some of the work that I asked him to perform. When I asked him about the other issues, he said that he would have to bring someone in to do the rest, I asked him why he didn’t do the rest, and all I got was excuses.
Bottom line, he did all the things that any back-​yard mechanic could do, and left the hard stuff out. Meanwhile, I had to needlessly pay for an additional day on the rental car. Back to my regular mechanic. Not as convenient, but at least he talks to me.
If you bring your car there, be clear as crystal in what you want, and make sure that Bruce understands. If you have a difficult issue, I would not recommend that you go here, as he has no one on premises who does diagnostic work.
Very disappointed.