Opthalmic Consultants of L I

The doctors are some of the best but it’s no longer worth the wait for me to come here. I waited over 2 and a half hours after my appointment time to see the doctor for 30 seconds. When in the waiting room with dozens of other angry patients, we realized about a dozen of us were scheduled within the same Doctor within 15 mins of each other. Unless they fix their appointment approach to be realistic so that you can be seen in under two hours I won’t be back.

Not disputing Doctor’ qualifications but
Other than long waits, testing you for things they tested you for a week ago not relevant to medical matter but turning you into a billing machine they really just got me angry.
I had filled out paperwork with my email years ago.
They automatically enrolled me Patient Portal WITHOUT ASKUNG MY PERMISSION Yes you need to put in username and password to get YOUR INFORMATION but it’s still out on the Internet.
I feel MY PRIVACY HAS BEEN VIOLATED. They did this without asking my permission
They say it’s secure. Right. I’ve had more things hacked.
DO YOU WANT YOUR PRIVATE MEDICAL INFO ON INTERNET? If so, agree. If I want a choice.
I like hospitals have secure internal computers.
Then those check– in kiosks are screens that anyone can see your address etc.
this is eye doctor. But they have my medication list and all sorts of information from an eye operation.
WAITING IS HUGE. PRIVATE INFORMSTION WITHPUT PERMISSION
Lynbrook has dirty bathrooms.

Totally agree with Zig Z. This place is beyond horrible. The last time I was there over 4 hrs in the office. Look elsewhere. Terrible office managing.

Be prepared to wait what seems like forever before seeing the doctor. I had an 11:30 appointment, and arrived on time, to an empty waiting room. I thought that I had a chance of being in and out on time. I had my eyes dilated, and was sent to a dilation waiting room that was full of patients. I waited for almost 2 ½ hours before being sent to an exam room. My doctor is wonderful, and is the only reason that I go to this practice. It was a ridiculous amount of time spent waiting to see him. Quite honestly, what is the point of having an appointment time when you are waiting for hours.

Very insensitive and money driven doctor’s. If you have vision problems it can cause allot of stress and anxiety. The staff here does not get that. They will actually make you feel worse and it seems like they don’t care at all. Very long wait times and then the doctor will be running out the door when they finally see you. It’s difficult to find parking at the Lynbrook office also. The rest is true for all the OCLI offices I have been to.

I brought my mother here a few times for her eye surgery and if it wasn’t for the doctor I would never come back here. The staff is rude and the wait is hours long every time.

You’re going to wait… and wait… and wait… and wait… and then wait some more. So bring lots of stuff to read and eat before you go in (because you could EASILY miss dinner waiting to be seen). They somehow manage to overbook (triple? quadruple?) all times to maximize the money they can squeeze out of this practice.
On your visit, you’ll:
1) wait in the general waiting area to be called
2) then you’ll be led to a second waiting area where you once again wait to be called
3) you’ll meet one tech who does one test with some doodad or another
4) then you wait in the small waiting room again
5) then you’ll be called by an optometrist that tests your vision
6) then you’ll be led to an examining room where you’ll once again wait, but this time for an optomologist
7) finally the optomologist shows up who checks — I don’t know… some other thing.
It’s all like an excruciatingly sloooooowww moving factory assembly line that ends hours later with a copay at the front (side?) desk.

I come here because my retina specialist, Dr. Ken Carnevale works in this office (as well as a rvc office) located above the large Astoria Federal Savings bank on Merrick Road. Dr Carnevale is a sweet heart. Very soft spoken and gentile. You can park in the bank lot, walk in through the bank entrance and take the elevator up to the OCLI floor. The wait is usually pretty short, there are many receptionists/​office workers which make the process rather quick. They are lined up to check you in, and lined up when you are checking out. The whole process is very organized. The nurse/​technician/​prepper is a friendly Asian man who I see everytime I go (once a year the past 4 yrs). Sometimes he is too friendly, and asks repetitive questions, to the point where he is almost robotic. Hes not using his brain, just reading his paperwork… After he puts the drops in your eyes, You wait in a room with about 8 other patients until you are dilated, numbed or whatever those drops do. Once your name is called you get to see your doctor. There are many people on staff, and the experience is timed, and very scheduled. Just remember to have someone drive you, or wear sun glasses (your eyes are so sensitive after they are dilated) or you might end up like me with the «fake» shades they gave me to walk out with…
**Note** Be sure to make an appt at least a month or 3 wks in advance. This is a very busy office and the doctors split their times in different offices…