First time here and the place seems nice, but the female working there needs to work on her customer service skills… just saying!
Sara S.
Rating des Ortes: 5 Providence, RI
I stopped by here on a Sunday afternoon and it was totally worth the trip from manhattan! I pulled into the shopping plaza it’s in and was very happy to see there was plenty of free parking in front of the store. There was not one other customer in there which was great for me. Nothing bothers me more than when they have a long line at self serve yogurt places and you have to watch your yogurt melt as you’re waiting to pay. The price was decent at .49 cents an ounce. They even had dipped waffle cones that you could put your yogurt in but those were an additional $ 3 and probably at least an extra 200 calories. They had more than the standard flavors they have at other yogurt chains. I saw bananas foster, hazelnut and white chocolate mousse flavors. I sampled white chocolate, hazelnut and golden vanilla. All were fantastic! The texture of the yogurt was so smooth and thick. I could’ve eaten a whole pint. I decided to get the classic Tcby flavor white chocolate mousse. It was one of the best yogurts I have ever eaten. My only complaint about the store is it was way too hot in it. There was no air conditioning on and if you’re eating your yogurt in the store it would have melted fast. So I got at least 13 ounces of yogurt and the quality stayed perfect until I finished it. If I lived close I would be here everyday. Definitely come here when you’re craving yogurt. It is sooo much better than the other local yogurt chains!
Davone M.
Rating des Ortes: 5 ARVERNE, NY
I love tcby! The Greek honey vanilla is my favorite. This location is always clean and the staff is always friendly. The toppings are always fresh and yummy. The selection changes weekly so there us always a surprise. This is my favorite froyo spot!
Elisheva P.
Rating des Ortes: 2 FLUSHING, NY
the yogurt itself is delicious but the staff is horrendous. they really need to work on their people skills and learn how to respect customers. one so called«assistant manager» decided to be bitchy to a customer and it was just painful to watch. as much as i love the place, i am not going to be disrespected
Penny B.
Rating des Ortes: 4 Lynbrook, NY
I love TCBY! I think it is such a neat idea to make your own sundae with the self serve. The white chocolate mousse is my boyfriend and my favorite. Also the raspberry is delicious. The price is determined by weight which could be tricky if your eyes are bigger than your stomach. They only have two cup sizes and both are huge! So be careful. I took off one star cause one of the workers seemed like such a crank ball when my very pregnant friend asked for ONE sample before she decided if she liked a flavor or not. I caught her rolling her eyes. Also she was rude when i asked her what time they closed. If you cant handle being in a customer service industry, then don’t work in one. Put on a fake smile and shut up. It was a Skinny tan girl with long dark hair and brown eyes… watch out for her. I guess she works the evening shifts.
Danielle B.
Rating des Ortes: 4 Manhattan, NY
TCBY in Lynbrook just completely redesigned their store(and their brand?) around creating your own yogurt cup. I’m into the self-serve yogurt trend! If you don’t mind the DIY process, you will love it! If you prefer some one else to cup your dessert for you, then this isn’t the right place. Lite and nonfat yogurt flavors, with ice cream options that they will scoop for you. There’s a bunch of different toppings: a variety of nuts, sprinkles, crumbled cookie options, syrups, and more. You can pile your own yogurt cup high with 6 flavors and 10 toppings if you want– the price is determined solely by weight. After putting a pound of cookie dough topping and a few scoops of crumbled Reese’s at the bottom of my yogurt cup(best way to do it), I topped it off with 98% fat free Cake Batter and a bit of 99% fat free White Chocolate Mousse yogurt. The Cake Batter was OOZING with flavor. I’m interested to see what chemicals and«ingredients» go into the yogurt to make it that flavor, but sometimes ignorance is bliss, as in the case of TCBY.
Carl F.
Rating des Ortes: 3 Lynbrook, NY
Took my son there he love the while experience. I will be back. Great people great yogurt.