Amaral Auto Sales & Service

Thank you so much for a stress free car buying experience. We greatly appreciate
the high level of professional service we experienced from start to finish. We love the car we purchased from Amaral.

After traveling across country en route to moving overseas, we needed to sell our Honda Pilot. We believed (naively) that a Honda dealership would give us a fair price. Not so. Our experience at the Hackettstown, NJ Honda dealership was disgusting — they totally exemplified the sleazy used car salesperson stereotype. After jerking us around for hours and continuously coming up with fictional problems with the car, which, of course, resulted in a lower and lower sales price, we finally walked out (please see our Unilocal review of Hackettstown Honda dealership).
We turned to Unilocal and found Amaral Auto Sales (4 ½ stars). It was the complete opposite experience. Within 30 minutes we were offered a fair price for the Honda. Amaral was professional and ethical — completely flipping the used car salesperson stereotype. I am as happy to write this very positive review of Amaral Auto Sales as my wife was in writing her very negative review of Hackettstown Honda. May the good guys win!

I was looking to get a new car for the past month or so. I began doing my research online and everything was pointing me towards Amaral Auto Sales. So I stopped by and was greeted by Neil the general manager there. He was very friendly and professional. I told him the car I was looking at online he gave me the keys and let me check everything out on my own. When I went back inside we worked out the deal right away. This was the best car buying experience of my life. The next time I need a car or anyone I know does I’ll be sending them to Neil.
Neil thank you for going the extra mile. You have a great dealership and I am excited about doing business with you again.

Had a rough day when my car hot a pot hole and blew two tires! I was not local to Lyndhurst and found Amaral via Unilocal!Instead of waiting for a tow service they sent the service manager out with an extra spare so I could make it to the shop and get the tires replaced. Overall everyone was really friendly and I felt the costs were aligned with the level of service they provided. Would recommend to anyone else in the area or in a bind and worried about getting ripped off.

There is service and then there is Amaral Auto Service. I contacted Neil Amaral
General Manager Amaral Auto Sales because I read prior postings here on Unilocal.I needed a trustworthy mechanic to look a vehicle I planned to buy.
Not only did Neil take care of this for me, and provide a full report at a terrific price, but he went the extra mile of finding out if there were any recalls or warranty issues on the vehicle and contacted the group I am buying the car from, to tell them. He did not make any money on this extra service, he helped someone else do an even better job for me.
This is a group that wants great service for its customers and it not so self centered to view it work ending at their property line. Not only great service, but a class act! Thank you.

Friendly staff, but took 2 hours to fix a flat tire with an appointment. Lost 2 hours of work plus $ 45 dollar fix. Not quite what I was expecting.

Worst dealership in jersey. Avoid at all costs

My husband was looking for a very specific used car (hundai elantra touring) which apparently is in hot demand. We drove all over New Jersey and test drove every single one of these cars we could find (8 in total). A lot of dealers showed use cars that were in shambles (with noisy breaks, the stench of cigarettes, or messy interiors, things that could have been easily taken care of before the car was put up for sale.) Besides being displeased by the condition of the cars, we found all the dealerships to be extremely overpriced, and most offered us insulting trade-​in values for our current car. Amaral was our last effort. We found the car on
and said «what the heck» and gave it a shot. They were amazing.
At Amaral, the car was in pristine condition, the service was AMAZING, and the price of the car and the price they offered for our trade in was extremely FAIR. I can honestly tell you this was the best car buying experience I have ever had. We were literally in and out in an hour with no bull$hit whatsoever. If you are looking for a great car, great price, and great service start with Amaral. You will not be displeased.

Had been looking for a specific car for a long time, Red Acura TSX with Black interior that was 6 speed. After months of looking on
and
i finally found one but it was all the way in New Jersey and im in Boston so it was like a 4 hours drive there and 4 hours back. These guys helped me out from the beginning i messaged them and told me i could do everything in one day. I headed out there looked at the car and test drove it. Happily drove it home that day and have been happy ever since. These guys have a great selection of cars and anyone lookng should check them out.

This recommendation is for the service department. Had my BMW serviced. Got price of part ahead of time. Labor cost was so much less than at a BMW dealer. These folks were honest and actually told me I did not need a part they originally thought I did! Had they charged me, I would have never known the difference.
Very honest, friendly as well. Definitely recommend having your car serviced there.

I purchased a 2008 128i convertible from Neil Amaral and it was one of the best purchasing experiences ever. I actually enjoyed handing over all that money in one quick payment. The negotiations were taken care of over the phone and he met me where i needed to be to feel comfortable with a full cash sale. As soon as I arrived to the shop from Queens I was warmly greeted by him and his family… it is a family owned business. After some crossing of the T’s and dotting of the I’s I drove off with my cute little car.
The relationship with Amaral Auto did not stop there. The difference with this company is that they continue to be available to you going forward. I can call or email Neil with any small issue and he makes himself availablbe. I recently had a problem with Rallye BMW and he was there to talk me through what they did to my car but went above and beyond by talking to the dealership directly for me. Unfortunately, my car has not been the same since coming back from Rallye’s service dept but the help and guidance I continue to receive from Amaral Auto is priceless. I would gladly recommend Amaral Auto Sales to anyone looking to purchase a car from a truly honest and reputable family.

This was my first experience in the US in a car dealership so I was very skeptical since I heard that car dealers have one of the worst reputations in this country… To be honest, I can’t say such a thing from Amaral Auto Sales.
I saw on their website a Honda Civic SI coupe which I liked a lot (I am European and it had manual transmission, besides I like powerful sport cars)
They were honest since the beginning and the only defect I found in the car was the front tires: they were really worn out. However, they replaced them by new ones without any charge. Neil is a really nice guy and me, being a European who knows nothing about american system, he oriented me in every aspect such as financing system, insurance, etc. More than that, I had an unexpected delay on my NJ driver s license (I had just moved from NY) and Nail was really supportive on that issue, telling me very good advices about how to deal with NJ MVC.
I would totally recommend this dealership for any car and I would, for sure, come back in the future.
Antonio

This has got to be the BEST cars shopping experience EVER (and this is coming from someone who shops cars every two-​three years)! To be honest, I was a bit skeptical at first with how effortless purchasing a used car can be, but I saw the number of great reviews online so I had to make an appointment to experience it myself. From the moment my girlfriend and I stepped into the showroom, we were both warmly greeted with professionalism.
I quickly test drove the cars (BMW 3 series convertible, Mercedes-​Benz SL500 and Lexus SC430) and then it was onto the decision. Neil gave me his honest opinion on each vehicle and made this process extremely comfortable. It was no hassle and no nagging. Neil did not try to sell me something more expensive, nor offer a low priced high mileage car just to get a sale. Instead, I got a great car with low miles at a very fair price.
I’ve been around the car industry a bit myself and I have to say, Neil, his brother Michael and his dad, are truly best in class. If only more people and companies would operate like this family owned business, the world would be a better place. I sincerely admire the professionalism, kindness and how he went above and beyond to make us happy.
As my girlfriend and I happily drove home, I shared how excited I was to purchase my next vehicles. How, when or why I need another car… who knows but I just wanted to do business with Amaral Auto Sales. Thanks a bunch guys! We love the SC430!

Have now bought two cars from Neil.
The first experience was in July 2010 when I picked up a Great looking BMW 7 series. We had been looking for quite a while for just the right BMW and after several months of looking a trip to the park next door brought Amaral into our site.
They were great. I test drive Friday, approved for the loan same day and picked up a couple days later. The car is an absolute dream to drive.
So when my ford explorer crapped out on me last month, there was no question where we were headed. After a quick call I drove over ready to test drive 3 trucks. All were in solid condition. As I walked the lot I spotted an absolutely amazing MB CLK350. Now I have been wanting a convertible for a while. But hubby wants a truck. So what is a girl to do? Well she let’s hubby test drive the CLK of course. And we drive it home less than 48 hours later.
Fantastic car. My neighbor saw me drive up in it and told me shed been considering trading her BMW convertible for it. I gave her a ride instead.
Awesome folks to work with. Highly recommended
And maybe this winter I just may need a truck.
Where will I find the time to drive them all I don’t know,

I have bought two vehicles from Amaral Auto Sales, and both times dealt with the Finance Manager. On my most recent purchase, I dealt with Victor, the current Finance Manager. Victor is friendly, knowledgeable and the furthest thing from pushy. He ordered my car on a handshake, and didn’t require any kind of deposit or signature. At no time during my numerous dealings with him, did I feel like I was beign pushed towards more expensive options or cars. Victor realized I knew exactly what I wanted, and made the buying process as smooth as possible. The entire order process took 15 minutes, and the delivery took maybe an hour with the finance department. The process of buying my truck there a few years earlier was identical. They even knocked a few hundred off the price because the truck came in a day later than epected. I recommend Amaral Auto Sales to everyone I know looking for a used vehicle.