Atlantic Toyota Scion

I would never do business with this dealership or any Toyota dealership. My wife bought a 2009 Toyota Camry at this location we got a great deal and were very happy with this purchase well until the air bag light won’t turn on and won’t recognize if someone is sitting in the passenger seat and then the car it’s self was burning more oil then you can put in. They refused to recall these cars with the issues but I called and called and found out they will fix the issue for free. Now after picking up the car the catalytic converter and the Ac is gone I called the customer service line now they say they can’t help so I called the dealership they want to charge me a diagnostic test and can range from 75 – 150 to check it out. Thank you for nothing Toyota your suppose to be one of the best cars on the road ha I rather buy a 99 ford before I ever buy a Toyota.

I financed my first car here, being a 2015 Corolla and IM IN LOVE! Carlos was the best sales Rep i have ever encountered, he was so helpful, and helped ease any of my concerns i had with financing my first car through a dealership. I have had my Corolla for exactly a year now, (exactly why im writing this review) and Carlos has even helped within the year and ive called numerous times with questions. He is fantastic when you go here ask for Carlos to help you!!! I will deff be getting my next car here

Bait and switch is alive and well at this dealership. My Tundra is coming off lease and I am looking to replace it with a new one. Turns out there is a lease special on the Tundra I’m looking for. I called dealership and told them what I was looking for, to include body style and color. Guy says come on down and fill out the paper work. Sounds good, right? I said, «look, I’m a busy guy to have the truck or not?» He says he’ll call me back. 20 min later he says we can have it here in 2 days. Great. Not. I drive 45 min to the dealership — no truck now, in 2 days or next month!!! What? I called the Sales Manger out for engaging in deceptive trade practices. So he suggests getting in a different model. Ah, no. How do I agree to do business when it starts like this. Hell, I had my checkbook — and I left with it.

Amazing job my sales rep Carlos was perfect knowledgeable about his job and walks you threw everything he’s awesome.

Just bought my first car here, an 05 Corolla LE. Huge thanks to Armani for being positive and informative about the whole process. Got a great deal on a low-​mileage car with brand new tires and sparkling clean interior, no haggling needed and the Carfax report was presented right away. Communication regarding registration and pick-​up could not be better.
FYI test drives can be tough since you’re merging onto the Lynnway!

I am currently driving my first vehicle that I purchased at Atlantic Toyota. I love Toyota‘s.My last car was a Toyota which I purchased at Lexington Toyota that was a 2005 Camry XLE. I never had any problems with it other than the usual wear and tear and regular maintenance, which I kept up with. It did finally start needing major work so I decided to get another Camry. I went to Woburn Toyota first. But the salesman there did not want to talk to me unless I was ready to by. I asked him if he could let me test drive one, sit down talk price, and quote me a price on my car wich I was trading as well. He refused again and told me to come back when I was ready to buy. I left there with the intent to never do business there ever. My next stop was where I bought my 2005 Camry XLE. The salesman who I bought my car from had left. So I talked to a salesman. He quoted me a price that seemed a little high, and only offered me 2000.00 on my trade in. I always brought my car there for any work that needed to be done. So they knew what shape my car was in. He was also very smug and practically shoved the car down my throat. I told him Ineeded to go home and talking things over with my wife,(as well as check on line).But he still tried to get me to sign and buy the car right then and there. I would not sign and left, never to return. My wife and I checked on line ans found Atlantic Toyota. Checked on line to see what the car we wanted was worth and went to Atlantic Toyota. The Salesman Amish Patel. I remember his name because he was great, he gave us exactly what we wanted, and at the price we had found on line. He even gave me 7000.00 for my trade in Camry, which needed 3000.00 worth of work. He was not pushy let me test drive the car. Done deal.I just had my 1^st 5000. mile check up and everybody was efficient kind, and courteous. The waiting time was short, and was able to enjoy a nice c

I am currently driving my fourth vehicle purchased at Atlantic Toyota. I’ve owned one used Mazda and three new Toyotas since my relationship began with this superb dealership. The sales staff is non pressuring and great to negotiate with. The service department is excellent and does quality work in a timely fashion. If you’re in the market for a vehicle you must visit here!

I recently upgraded to a new-​to-​me car with Mike and it couldn’t have been an easier experience. No haggling and the price was at the lowest end of the dealer price range on Carfax. I also opted for the 36,000 mile/​3 yr bumper-​to-​bumper warranty and the 5yrs of tires/​rims. Overall I am more than satisfied with the service I’ve gotten from everyone there and will highly recommend them in the future. Thank you SO much!

I went to Atlantic Toyota to get a routine oil change. I made the appointment for 7:30 am. I arrived simultaneously with 5 other cars.
A man walked over to me and I got out of my car and handed him my car keys. He wrote down my mileage and handed me a slip of paper. He never acknowledged me — there was no «Good morning» or even a «hello.»
After waiting 2 hours I went to check on the status of my car. They said they had no record of my car?
They said «did you drop off the white slip?» I said I assume so as I didn’t have it on me. They said «You must have not given us the slip?»
I was very frustrated and asked for my car keys so I could leave. The woman said I needed the slip?
I then asked to speak with the manager. Obviously I didn’t have my slip.
The manager came out and said I must not have given the woman the slip.
At this point I just wanted to leave. The manager walked me to my car. He had an «I could care less attitude.»
When I told him I thought they should have a better system he shrugged.
Yup the tail wags from the head down.
Way to go Toyota!

READ THIS BEFORE BUYING A CAR HERE…
I went into this place with my wife looking for a 2^nd car. We took a test drive and then went inside to see what the price was. Meanwhile, we had googled car prices and had an idea that the car should cost between $ 8000 – 10,000. The dealer quoted me at $ 12,900. No way, and we left. The manager then chased after our car before we left the lot and tried to convince me that it’s a $ 12 900 car even when I told him that the car was shown online as $ 8000 – 9000. He wouldn’t even negotiate and we left.
That night, my wife was online and found the exact car that we test drove on Atlantic’s website for $ 8700!!! I texted the salesman that we talked to and he said that was the online price. What’s the difference? Why is there a $ 4000 difference between their website and what the dealer is quoting me in person for the SAME CAR?
They said they’d «honor the $ 8700 price» since that’s what I saw online but that’s very sketchy. These guys clearly sized me up in the dealership and thought they could get away with a higher price than the car is worth. Don’t do business with these guys… they are just ripping you off.

The people at this dealership have always been very nice, but each time my husband has brought our vehicle in here to do any service outside of an oil change the car has come back with something else wrong. This time was the worst. The car came back with the heat shield blatantly ripped downward exposing the exhaust and it was completely bent. I would not recommend getting your car serviced here ever.

This was my second time purchasing a vehicle and it was hard because I was letting go of my very first baby. The attention to detail and customer service by all at Atlantic Toyota was exceptional, especially by my sales rep Freddy. He took great care of me and the whole process went so smoothly! I can’t to go on long road trips with my new baby!

I’ll be honest, this was my first time buying a car on my own. My first car was a gift from my parents which lasted 12 long memorable years, but it was time for an update. I had my heart set on a hatchback, when I found the Kia Soul. At the time, auto trader only had 29 cars listed so I went on a mission to find the best deal. I received a great financing offer from my bank and decided to check out some cars. The first dealership I went to had the best «bang for your buck» but it was in Johnston, RI so I called to make sure the car was there before I drove 1.5 hrs down. After my confirmation, I drove down only to find it wasn’t entered into the computer as SOLD the night before. I was completely frustrated and irritated. Then the dealership tried to get me in a newer model Soul completely out of my price range and onto their financing when I specifically said I had my own method of payment. So after this horrible experience I was so discouraged in finding my Kia Soul.
I found another car listed on
from Atlantic Toyota but I was hesitant due to my horrible experience. In fact, the day I wanted to view the vehicle, I called 2x once to see if it was available and once right before I got to the dealership to confirm again. The first person I worked with was Jeffrey over email, he was super helpful in confirming the availability of the vehicle. Upon arrival, Javier made us feel so welcome (even at such a late hour) I never felt pressured or uneasy about viewing and purchasing the Soul. Then we met with Jack who was also very friendly, attentive and professional. Everyone at this dealership that we worked with made us feel comfortable and the process was so smooth. I couldn’t have asked for a better experience at a dealership. I may not have bought a Toyota but I bought a car with a great warranty that I’m very excited about. Thank you, Atlantic!

If you’re looking for a Toyota or Scion and want to have a great salesman who does a lot of follow up with the client, then see Zeek. Zeek sold me my car, called me a few days later to see how things were going and even called to wish me a Happy Mothers Day! There was no pressure selling. It was relaxed and enjoyable. I almost felt like I was at somebody’s house instead of a business with the hospitality. Atlantic Toyota, thank you and thank you Zeek for all the support you have given to me over the past two years. Mae Wood

My car was services as requested. I come here often but always leave and question why i return. I laways leave feeling a little bad — never good or hapoy. They always check over my car and the service is about $ 35. Today, I got the same service for around $ 56. I’m not sure the charges for service are clearly explained prior to service. Also, my car has a full warranty yet I have had to have my car serviced elsewhere as they often do not have the parts for my Nissan. One time i had to go to Goodyear and spend $ 200 because they refused to fix my warrantied tire sensor statng i need to go to Toyota. Total run around! They sold me the car and the warranty but have failed to honor the warranty continuously.
I did have a problem with the springs in the car I purchased immediately after purchasing the car. They fixed the car free of charge and then fixed it for free the next time I had the same problem (generous yet I probably should not have had the same exact problem twice on a car I had for a year.)
Shady but not nearly as shady as their neighbor dealership, Pride. The lesser of two evils!

Customer service on phone is poor

If you can buy the car you want anywhere else you should. The salesman who worked with me here didn’t know anything about the car I was interested in (a Prius), and he didn’t know answers to most of my questions about purchasing the car when I did decide to buy it. He had me come back the following day and when I did I brought the check and information they requested, but I wasn’t able to get the car that day either, so I was stranded in Lynn. My one star here is a shout out to the finance and title guy who helped me and got me a rental car for the weekend since they had jerked me around so much. I appreciated that, even if it did take so long to get a straight answer that I wasn’t able to leave town.
The issue wasn’t the car here — and in the internet age we pretty much shop for them online anyway. The issue was that once I arrived, and they realized I wasn’t buying new, I knew what I wanted and wouldn’t be talked into something more expensive, and that I wasn’t getting financing through them, they essentially treated me like crap, never giving me a straight answer and even, at one point, laughing at my situation just outside the office I was sitting in trying to give them a lot of money.
Honestly never been treated so badly when I was trying to buy a car.

The dismal reviews here are pretty accurate. I’ve had the displeasure of dealing with both the sales and the service department. I can’t decide which one was worse. The sales department LIES and tells you all sorts of stuff that isn’t true. I would HIGHLY recommend coming in with your own financing before coming to this dealer.
The service department has a serious communication problem. They don’t tell you anything at all and when you ask nobody knows or cares enough to help you.
I am in the market for a new vehicle and decided to give this place a second shot. This time they didn’t want to bother with me at all because I asked them to beat another dealers price. They don’t want my business and I don’t want theirs.

DO NOT bring any of your vehicle to this dealership, my girl friend she bought the car from other toyota dealership, she bring my car for oil change at 6000miles they light is came on, they told her not change the oil until 10 000 mile. I told them the her car need a oil change. the oil is very drak, i checked the dipstick. i try to explain to them, but thet hand up the phone, because my girl frined she is in this dealership, my girl give my phone to one of the service consultants give me bad attitude, i don’t understand why they hand up my phone, i will tell all of my friends and relative not to have their car service in this dealership and not buy any car from this dealership. strongly not recommmend. if you don’t true me, go ahead and see how they treat you. i will never ever come back to this dealership in my entire life.

The service department is a joke. I am not one to complain much, but these people are very unprofessional!
I go to change a tire and they scratch the side of my new car (which they said they would fix but never bothered to follow up with me on it). The mechanic also left dirty grease stains inside.
Then I go to fix a dealer installed remote starter and they break something else. Forget about contacting the service dept mgr — Peter Carey — he is M.I.A. and doesn’t return calls or emails.
The buying experience was equally unprofessional with the sales man asking for $ 50 as a friendly gesture. Who does that!!! Then had the audacity to tell my friends and family to buy cars there.
If this review deters at least one customer from buying or servicing their car there — I’ve done my job.