Gamestop

Customer service is AWFUL! Staff is unresponsive to simple questions. Instead of responding to simple questions about what is or isn’t in stock, staff have a tendency to ramble and give all sorts of irrelevant or unrequested information. Example: «Do you have a NEW Wii Fit Plus in stock?» GS Employee: «Let me look into that… Okay, I thought we had one that was lightly used but might work fine and it was in the backroom unless we’ve sold it and I haven’t seen it for a while but it might still be there. (on and on)…» Customer: «May I speak with your supervisor?» GS Employee: «I am the manager on duty…»

I know I know. Some of you are probably like. What. LYNN. NOOO. But, this Gamestop is pretty well worth taking a peek at. It’s not a bad sized store and it has a lot to offer, it’s certainly better than the one in Medford. The manager and employees are all super knowledgeable and extremely courteous. I recently had an unpleasant experience at the Gamestop in Medford and decided to go to the one in Lynn and that’s where I noticed the difference. Right away you can tell the store is better managed and kept up. All of the games are right where they should be, alphabetical and the selection is awesome, especially for used games and acessaries. The nest time you need something gaming related pop into this gamestop I promise you won’t be disappointed.