Ash Way Pet Supply

I’ve been coming here for the past 2 years — I love to support local businesses. Although it’s not a chain, it certainly feels like as far as how the stock their shelves with all sorts of great products. They also do pet grooming and local events.

We regularly buy our dog food here and occasionally cat food; they don’t really care to bring in brands when you mention them, which just means we have to go two different places for pet food (mostly our fault for getting our cat hooked on all natural limited ingredient food)
The staff is incredibly friendly and helpful. They generally always have our dog food in stock.
But let’s get to the important stuff: Mac and Cheese are door greeters, personal shoppers and in store entertainment all wrapped up in fluffy orange fur. They’re always the highlight of our visit :-)

I have been going to Ashway for my dog’s grooming for several years now, but during my last visit they mentioned I had no showed/​no called two appointments. This is not like me and I apologized profusely. I booked another appointment and requested a reminder call just in case. The appointment went smoothly so I called to book another several month later. The women who tried to schedule the appointment stated I had a «warning» on my account, no show/​no call. Again, I apologized but this time I was very put off. I do not need to be berated everytime I make an appointment. This is not good costumer service and since they don’t value me as a costumer, I will find somewhere else for my pup!

The store is great! Great selection of pet foods, supplies and treats. Super friendly service.
Why the 2 stars!!! Well, it’s for the grooming. 1^st time I noticed some uneven parts of my dogs coat, but nothing too horrible. I did have to ask if he got a bath though since he didn’t seem super clean. She assured me he had a bath. I decided to give them another try. Especially because I like how they do 1 dog at a time so it’s quicker and my dog isn’t laying in a cold kennel for a long period surrounded by barking dogs. The groomer must have bathed my dog first then shaved his hair. Because when I picked him up he was still soaking wet and covered in wet matted hair she had shaved off. And he was uneven everywhere. Top of his head, all the way down the middle of his back, legs and chest. There was even a small cut that was bleeding.
It was so bad that it wasn’t even worth complaining about. I will just not be coming back here for future grooming services.

I have been a frequent shopper with Ash Way Pet Supply for a while now, but I will not be returning.
I had made an appointment to have my dog groomed a couple of weeks ago for yesterday the 1^st at 11AM. Upon my arrival yesterday the store was dark and I didn’t see anyone inside the store. I called the store phone number to make sure that the store was opening yesterday to double check and the woman said she was running late. When she opened the store she said, «11:01, only a minute late.» I didn’t appreciate the annoyance the woman presented to me because of my call to make sure they were still opening. I walked to the counter and tried to make light of the awkwardness by saying, «I’m sorry, I just called to make sure I had the time right.» As I stood there an older gentleman with a dog walked inside to the grooming register and was getting checked in. After a few minutes the woman looked at me and asked if I was there to purchase something or if I had an appointment. I told her that I had an appointment at 11AM. She looked at the groomer and asked if she had two appointments at 11AM and the groomer rudely said, «Nope! I have Bella right now.» The woman then asked for my dogs name and then said my appointment was at 1PM and that she could put my dog in a kennel.
The whole problem that I have with this situation is that the groomer and the woman working there were not apologetic AT ALL. They were both extremely rude and treated me as if it was my fault that they made a mistake with appointments and that it was rude of me to call to make sure they were opening. I’m sorry, but they didn’t open at 11:01.
I could have been just as rude since I rushed to Lynnwood from downtown Seattle just to make my appointment. It is highly inconvenient for me to come in when I was supposed to and then be treated as if I was the jerk. I know for sure that my appointment was at 11AM because I had called and changed it to 11AM.
I’m surprised that the woman working there that day acted like that because I’ve seen here many times before. I won’t be shopping there again.

They did a great job grooming our 3 dogs.
Thank you,

I love this place! Affordable grooming that’s done extremely well, great advice anytime your pet has weird stuff going on, and my favorite– a family-​owned business that operates like a mom n’ pop. The giant cat just chillin in the window tops it all off! :)

Terrific little spot to get friendly advice or help and to pick up the essentials for your little furry friends or four legged children. I have four cats and am always in need of some little goodies for them and even though there are some other local pet stores closer to my home this place always seems to be my destination for my family. The staff are always really helpful and provide suggestions for my little family of fur and allow me to play with their little guys Mac and Cheese (the two friendly cats at the store). Definitely a go to place if you’re looking for a nice little store with a friendly staff and a great selection for your animals.

I love the job they do on my dog, Toto. I’ve been acouple other places before this one and I’ve been coming here acouple yrs now. Would never take my dog to Petsmart, too many horrible stories. I give out gift cards to them for Xmas fore the extra time they take.
You’ll be happy with them!

This place is awesome! My husband and I take our Lhasa Apso and dachshund here to be groomed and we always have a good experience. Our Lhasa Apso is timid (to say the least) and the groomers (Amy is our favorite!) are really great with him. He always comes away with a sweet new ‘do! Our dachshund only gets her nails clipped and her anal glands expressed but they are always accommodating.
Sometimes it can be hard to get an appointment, but to me, that’s just a sign that they are in high demand. They fit us in when they are able to and work with our crazy schedule as much as they can. We can’t say enough good things about this local shop!

I was pleased to hear they now do grooming, and I usually take my Scottie somewhere else to be groomed but they were not available so I decided to try out Ash Way’s groomer. Very pleased. She did such a great job. My Scottie looks gorgeous and the cut is perfect… and she came home very happy.
It’s also nice because I was able to pick up some dog and cat food that I needed. That was convienient.
I will definitely be going back!

I brought my Pomeranian here for grooming yesterday and was really disappointed. Upon picking my dog up, the groomer informed me that there was something wrong with one of his toenails and that she had clipped all of them and left that one alone. She said that it seemed to have broken on its own and that she did not touch that one. After I arrived home and showed my boyfriend, he was confused and said that he knew for sure nothing was wrong with his paw before the visit to the groomer. The reason he was so sure of himself is because of the way our dog plays with us. He likes it when we grab his paws and chase him around. My boyfriend assured me they were playing just before I picked him up to take him to his grooming appointment.
After the appointment, we tried to hold is paw to take a closer look at it and he would cry in pain. This is what leads me to believe that something happened at the grooming appointment that ended up injuring my dog.
Today, I called the store back and talked to one of the owners. She said she was there when it happened and the groomer told her right away when she «saw bleeding» but they both did not know what it was from. Then she said to me «Sorry, I don’t really know what else to say».
Anyway, to sum it all up, the bath + haircut + nail trim only took an 1 hour. Working so quickly, they gave my dog a horrible hair cut and hurt him in the process. His hair turned out very uneven and choppy. The groomer also shaved him around the ball area and even the shave job was uneven! They charged me $ 60 which was overpriced for the poor quality my dog and I got in return. Needless to say, I will never return to this shop again.

Went here based on Unilocal reviews. They were great! Our dog was taken in right away, no waiting in a cage. The groomer reviewed what I wanted and took her right to the bath. We have a large Golden and they handled her with care. She was done at the promised time and looked very good. Trimmed just as we asked and looked like a proper Golden Retriever. Other places we have taken her too chopped off way to much hair. We’ll be coming back, great groomers.

We love this place! Our dog, Uma, is scared of other dogs and hates baths. What we love about this place is that not only do they do a great grooming job but there isn’t a long line of dogs to be groomed. Uma gets a one on one special attention and is not freaked out by the sight of several dogs. For her it is like going to a spa versus a salon! They couldn’t cure her hatred for baths but the ambience there certainly helps a lot! Plus they have a great selection of food and toys and the owners are truly pleasant to deal with.

very friendly staff. sad that theyre not busy every time i go in. i also tried them
for grooming. my pup seemed to have liked his time there (as much as he’d
like being groomed). i kind of scheduled him last minute and they were very flexible. The groomer also was very informative and genuinely tried to get friendly w my pup before she took him
back.

I came home to visit my mother for the weekend. Her dog’s nails were soooo long it was causing him pain. Apparently he’s been very difficult to handle and does NOT like getting his nails clipped. I called Ash Way Pet Supply to explain them about the situation and they said it was ok to bring him in.
The two women who were working there handled him very well. Because he was squirming and panicking, they wrapped him in a towel and very quickly, clipped his nails without hitting the quick. He’s very happy walking around with shorter nails. Will have to take him there again.
Their food selection in terms of quality is the best in town. I’m very picky about what my cats eat and Ashway isn’t overpriced nor expensive for what they do sell.
Thank you again groomers for being so careful and professional with our pets!

I used to take our pug who we no longer have, when we lived in the area. The folks in the store are wonderfully friendly and sweet. I adore the their cats, Mac N Cheese! I lean towards the canine kind, but I think this lil guy changed my mind, Cheese is too loveable and sweet for words! I had Cheese following me around last Friday all over the store. Their products are wonderful and I highly recommend them for all you cat and dog owners. They’re all natural and you can tell they are made with all quality ingredients. The prices are not too bad at all. Staff is very knowledgeable and very helpful!

Stopped by today for their anniversary event and to pick up a bully stick for Koda. This place has been one of the cheapest so far in regards to the bully stick we get for him, and we got a free sample of treats from the woman ringing us up!
Very nice store, well-​stocked with great products. Friendly customer service and a lot of parking right outside the store. We especially liked getting greeted by the store cats, Mac and Cheese!

Took my dog to get groomed here today. We had come once before & had a great experience. This time was different. The people are great! Store is clean. But the groomer cut waaaayyyy too close on my dog’s tummy/​leg/​wiener area– gave him what looks like razor burn. He’s SOOOO RED! It’s so sad. My poor dog!!! We won’t be back! :(

I have had one really great experience here and one just mediocre one. My husband comes here all of the time and loves it.
My first time in, I didn’t realize that they were about to close or already had. The owner let me walk around and take my time and waited patiently until I was done and rang me up without my feeling rushed. As soon as I left, the lights were turned out immediately and I didn’t realize that I had been there 15 mins past closing time.
The second time wasn’t a terrible experience nor a particularly memorable one — the woman wasn’t rude but I wouldn’t rush to say that she was particularly friendly or engaging.
We do get our dog food here because it’s close by and seems to be cheaper than some places. Mud Bay stopped carrying our food and Pet Pros is a little farther away. I will definitely continue to come here out of convenience.