Meineke Car Care Center

Took my car to get power steering fixed, waited all day and never got a call from them finally I called and they said come get your car, when I came they told me that they couldn’t fix it cause they didn’t have tool to remove the part, all day was wasted. Then they changed my oil and left oil filter loose and by the time I figured it out I had a big puddle of oil on my garage floor. Their best mechanic «ping» was on vacation so the guys filling in for him did a sloppy job, and seemed like they didn’t care. How hard can it be to tighten a oil filter, I mean it was barely screwed on, they could have ruined my engine. If you take your car her check all the nuts and bolts , a few might be missing.

This is my story of how meineke turned my $ 2400 dollar fix into a $ 10 dollar fix. I took my car into Mieneke of Lynnwood to have them flush my radiator. While I was there I told Doug how I was planning to get fresh fluid into the system so I could do a pour n go to plug some leak I was told I most likely have in my heater core due to a antifreeze smell coming through my vents. I left and a short while later I got a call from Doug. He explained how there was no leak detected in the system. They had done a pressure test on my radiator and also on my radiator cap. The radiator cap however was not holding any pressure. This was causing antifreeze to escape from the cap and cause the smell in my vents. Ping, the mechanic working on my vehicle replaced the cap and voila! The car has lost the symptom of antifreez coming through my vents and since the fluid is being pushed through the the system now I have a more powerful heater. Once more the car doesn’t run hot. Thanks to Ping and Doug For saving me a costly fix on my car. I have brought my car to Ping over the last 16 years starting with the first car I owned. He is very trustworthy fair and knows his cars. He always tries to find the most affordable option to save you money in any way he can. Doug has also helped me in the past with my cars fluid changes. He takes the time to explain to me how the system works and what was most likely the cause and affect. These two guys are a great team with a great shop. I will absolutely keep my business with them. Big thanks to Ping and Doug for all you guys do!

I’ve been here three times and its always the pressurized upsell. Yes, I know I needed a transmission flush at 100,000 miles so lets do it. Charged me $ 159.95. Guess what. Came back here 5,000 miles later and was told… yes…I need a transmission flush! I laughed in the guys face. don’t listen to these guys!

Went in for an oil change with a coupon. They changed the oil, but did try to upsell me isn’t really a surprise. So that part of it would have been fine, but the reason for the bad review though is that the guy at the counter is a jerk. I don’t remember his name, but he was an asian guy and he seemed like he was in charge. He tried to sell me on more services afterwards that I know I did not need, and in fact I told him I recently had some of the same services done, worked on by a friend (true) — at which point he got all snarky about how «I guess your friend is better than everyone else.» Okaaay. Well — guess what, my friend is a mechanic too, and I trust him — he might not be «better than everyone else» but you can bet your smarmy ass that he’s better than a god-​damned snake like you! I will certainly never go here again, and I wouldn’t recommend anyone else doing so either unless you like dealing with jerks.

So I brought my wife’s car in two weeks ago and got the $ 19.95 oil change that is advertised by a banner hanging up outside and near the street. I ended up paying over $ 200 because they discovered there was an oil leak. I was grateful.
When I came back two weeks later there was a Caucasian gentleman with glasses working the front desk. We had never met. I told him I wanted the same thing I got two weeks ago. The $ 19.95 oil change that is advertised by the banner that is hanging up outside. He says that it only applies if you have a coupon. I said I didn’t have a coupon last time and there are two different banners and a sign near the street that says 19.95 oil change. Why do I need a coupon when the sign doesn’t say I need a coupon and there is a huge banner that says $ 19.95 oil change.
Then he proceeds to tell me I am really looking at about $ 70 for my oil change. I then say thank you and that I will go somewhere else. I walk out. I realize a minute later that I forgot my water bottle. When I walk back in he his talking about me to another customer and laughing. Needless to say, I will never be back

Strongly suggest not going here. First they quoted me an exorbitant amount to just replace 2 houses, antifreeze, and belt. I declined. When I went to collect my vehicle, I discovered that they had dumped much of my coolent… glad I checked, might have destroyed my engine! Then they went to fill the radiator with a bottle labeled «windshield cleaner». Probably was coolant, but who knows.

I have never had a bad experience with this shop and I’ve been a regular customer for over two years now. PING is awesome and everyone** he employs deserves the same credit. They have car detailing service now too! One stop shopping baby!
**I have somehow managed to get the rude AF old white guy when I have been in the last few times. If you stop by and don’t see someone named Ping taking appointments, run away and try again another day. Unless you know MORE than him about cars he will talk down to you and make highly inappropriate and very rude assumptions. I have been going to the meineke just about a mile north in Everett and it’s run by people my age (late 20s early 30s) and always treat me with kindness and courtesy. Because that’s how customer service fucking works!

We have been going to this Meineke for almost a year now and have gotten a few things done to our Toyota’s. We got new motor mounts, 4 oil changes, and replaced the motor and regulator in one of our windows. We got a few quotes for fixing the window and Meineke had the best price and did honest good work. We have been very pleased with this company. Finding a good mechanic can be stressful and hard to come by but we feel we have found an honest, reliable place of businiss. Definitely recommend!

I absolutely agree awesome price for Oil Change. 19.99 for basic oil change. I have been there several times for my oil change. But this last time around, 10 days after my oil change I discover oil leak all over my driveway due to oil drain plug or oil pan thread (needed to be tapped). Ping did mention on the invoice that, «OIL PAN THREAD TIGHT, NEEDS TO BE TAPPED AT NEXT OIL CHANGE.» I was not clear on what he meant by that. He should of not sent me on the road. What I found out is that either the washer thread is bad or the threading on the oil pan is bad, that was what I was told by Ping.
This caused my oil to leak on my driveway. Ping told me he did not tighten my drain plug all the way because he did not want to over torque the drain plug and cause the drain plug to over tighten and spin around.
Ping did not use a new oil drain plug. He reused the old oil drain plug. He should have at least try and use a new oil drain plug. Other companies like Jiffy Lube or Grease Monkey would at least replace the oil drain plug if they think that the oil drain plug is bad. (Process of elimination)
My point is if I did not pay attention or notice there was oil on my driveway. It would have lead to major financial problems. The engine would have ran out of oil and the engine would have been toast. My wife drives the car and takes my 4 year old daughter to daycare. This problem could have left her stranded on the road with my child.
Ping should have told me to keep an eye out for any oil leaks because the drain plug thread is bad and he was not able to tighten the oil drain plug to factory specs. The only thing is he mentions is that the oil pan needs to be tapped on next oil change. That only reassures me that I i will be okay for the next 3,000 miles until the car is due for the next service.
Ping should have explained the situation to me more clearly and make me understand and again look out for oil leaks because he reused the old oil drain plug.
After I spoke to Ping he will charge me $ 40 to tapped (re-​thread) the oil pan and replace a new oil drain plug. And $ 10 just for oil (re-​use oil filter) or $ 19.99 for the full oil change. I asked him will that 100% fix the problem and he told me, «NO.»
If that does not work than the oil pan is subject to be replaced. My guess would be $ 100 for the oil pan (part). And 1 – 2 hours worth of labor on top. I told him I will need to think about it and when I was going to leave Ping did not even offer me to top my oil since it has been 10 days after the initial oil change. I had to ask him. And again he was going to send me home and down the road with low oil level specs with him knowing that my oil has been leaking. That is poor customer service. I have learned in customer service that «Value exceeds cost.»
Ping did not have a nice demeanor towards me afterwards. I felt as though I could not trust him even to re-​thread the oil pan and do the work. So, I left the store.
Customers beware.

It’s definitely tough to find a reliable and trustworthy shop for your automotive needs, however, it is the honest TRUTH when I say this: Meineke is one that fits the bill. The owner, Ping, embodies everything you look for when you’re getting your car repaired (actually in a person as well); honesty, hardworking, fair and dependable!
Auto repair shops have sometimes a stigma of «ripping you off» but this place definitely does not. Ping almost 30-​years experience in the auto repair has before this location, he, himself owned two Meinekes in Everett; on Everett Mall Way and on Everett Ave.
I personally have been coming to Ping/​Meineke for the last 12-​years — since i was driving my parents car and when I bought my own cars.
Meineke is a COMPLETE care car repair business and, heck, George Forman is the company’s spokesperson. Definitely a winner here!

Ping and Kyle took care of me when my usual shop decided it was too long of a job to undertake. Their attitude and demeanor were worth more than I paid for what is on a Subaru, a tough job. My rear wheel bearing was near death and without them I would of been stranded.
I spent five hours in their small waiting room and everyone who came in was met with a smile and quick service. They juggled my needs and the oil changes of several people with grace.
Will return!

I went in to get muffler work done twice so far and absolutely loved the results.
Ping is the muffler guy and from what I know the manager. He’s the nicest mechanic I have ever met and I will definitely recommend him to anyone. I made an appointment and they were waiting for me and had my car done in a few hours. Everywhere else I went (2 other muffler shops) were unorganized or shady.
I definitely recommend this to anyone. Their oil changes are quick, well done, and start cheap as well!

This place doesn’t even deserve 1 star.
First off, within the 2 days from they changed my oil, it leaked all over my driveway. So I took it back, the owner fixed it. I thought that’d be the end of it.
Little did I know, it became a nightmare! Immediately after getting the oil change for the 2^nd time, I stopped at a coffee shop. Then notice a small dent and scratches on my hood that never existed before. I normally take a careful look at my car, so I know those were new damanges.
So I drive the car right back to this place and he got really defensive and told me those were rock chips. I drove 2 minutes from the shop to coffee place, at 30 mph, there’s no way I could have had rock chips that big. Those were apparent scraches from tools.
He refused to do anything about it and practically kicked me out of his shop. I even reported to BBB for a dispute.
If you care for your car, don’t take a chance and take it to this place. They will mess it up and deny everything,