Piercing Pagoda

Had a great experience here, took our daughter here to get her ears pierced and she is 7 and did great! The women explained what she was doing so our daughter was not surprised. She even said it didn’t hurt! I nocked off on star because I thought we were have 2 people do it at once just in case she didn’t want to do it after the first, but other than that it was great.

Cheapest children’s jewelry. Gold and cz earrings, 50 $, with screwbacks were worthless. Backs kept falling off, threading in the post was barely there, the back itself was flimsy, lost both. So cheap, don’t have anything to bring back. Buy kids jewelry somewhere else.

My 21 month old daughter started asking for «pretties in her ear» because one of her little friends has them. After discussing with my husband, we decided to get them done since 1) She was asking and 2) She wouldn’t remember. Piercing Pagoda in Lynnwood came highly recommended by her friend’s Mom and another Mom I know who got her daughter’s ears pierced there as well. On 3÷19÷2012, I stopped in to ask about piercing a kid’s ears her age since she is a bit older, and the gal there was super nice and seemed competent and confident and assured me she had pierced all ages. My husband left work to be there for the milestone, and we attempted to have them done. Well, the girl only got one through. The second one didn’t make it, and she was very apologetic and seemed to be super upset. She had to call her manager to find out what to do. The manager talked to me on the phone and said I had two options. The first would be to choose another pair of earrings and have both ears repierced again, or wait until Friday when her shipment would be in so they could pierce with the same one. I chose to wait and let my child run around with one earring in looking like George Michael because I clearly stated I did not want to repierce her ear that already had an earring in it. So we waited. Today is Friday. I stopped in and there was a different gal there who told me that they didn’t get her earrings in, but I could choose another pair that looked the same except have them be 14k instead of 10k. Her manager wasn’t in yet, which was fine since I was early, so I went to eat lunch and came back, this time toting along two friends. The manager was there, and greeted us in a cold voice, so immediately I knew this wasn’t going to be a good experience. She confirmed that they didn’t get the correct earrings in but it «wasn’t her fault» because she «couldn’t help it that her shipment didn’t come in on time» and she «wouldn’t know when the correct earring would be in» so she wanted to swap the earrings out for 14k. I told her that I didn’t want my daughter’s existing earring to be touched, and she rudely said «Well, there’s not much I can do. I need a pair of earrings to send back to our warehouse.» No «I’m so sorry this is happening, I understand you must be very frustrated.» Nothing. After arguing with her, and one of my friends speaking up because she couldn’t believe how rude the manager was being, I finally got her to pierce one of my daughter’s ears with a 14k white gold with a different back. I sat down and she pulled out the cloth and didn’t even notify me she was actually going to do the piercing. She didn’t draw a dot on, or ask if I was ready, nothing. She just did it. After she was done (and my child was screaming, which I knew would happen because she now associates that place with pain), she turned her back on me and didn’t say a word. I had to actually ASK if we were done and if she needed anything else from me. She said «Nope, you can leave» without looking up from what she was doing. I explained to her that I was very disappointed in my service here and wouldn’t be returning, and she, again, without looking up, said «Okay that’s fine. Good bye» and waved me off. So here I sit with my daughter who has mismatched backings, mismatched earrings, and livid as all getout. So much for this being a pleasant, fun experience for the two of us. I will never spend another dime at this location again. I have put in a call to the corporate office and am waiting to hear back from the district manager. This lady should be working at night time as a night janitor scrubbing toilets since she has zero people skills. BEWARE.

I initially took my daughters here to get their ears pierced. One daughter had no problem and the other got the ear piercing gun stuck in her ear which really worried her.
That aside three weeks later we had to come back because one of my daughters ear rings had fallen out and we were told that if anything happened to the ear ring we could come back and they would replace it for free. WRONG. You have to have the MISSING ear ring in order for them to replace it for free.
My big disappointment was when I was talking to the two employees they were both greeting me with great disrespect. When I told them I wanted them to call their manager for me to talk to one of them actually huffed and rolled her eyes at me.
I initially went to the piercing pagoda to avoid the craziness of Claire’s but now will regret that. At least at Claire’s I am always met with great customer service and I would never get huffed at.

i used to have a piercing fetish.
i will not disclose where i’m pierced, but i sure love it.
piercing pagoda still reigns in the Alderwood Mall…
i’ve gotten 4 of many piercing there. the service was pretty lame.
a lot of girls i didn’t get a long with used to work there.
i secretly used to throw spit balls at them when i was on my break.
they never noticed. =)