Professional Collision

I got rear-​ended by an intoxicated driver last month and chose this shop because of their reviews here. I had spoken on the phone with their receptionist a couple times and she is super friendly and eager to help. In fact, they let me come in for a price estimate on the spot. Other shops I looked at wouldn’t even give me an estimate for several days. Insurance was all good and I got a good first impression of these guys so I made the arrangement. When I came in to drop my car off they made sure I had a rental set up (through insurance). Service was great and I really don’t have anything to complain about except how long the repairs took– about 35 days. They are a reputable shop, though, with a busy schedule. They called me for updates, let me know when parts would be in, etc. They even noticed some previous repairs done poorly and fixed everything. My car is in better shape now than it was before the accident. Awesome! When I picked it up, everything was flawless. Super clean, everything they had to replace was brand new and the paint looked perfect. I have noticed some dust and powdery stuff inside and outside the vehicle. I kind of wish they had cleaned it up inside at least but its not excessive and I can take care of it.
Thank you Professional Collision!!! I am very happy: D

These guys are the best. I bring my personal and my business fleet vehicles here for repair. They are honest, ethical and professional. Top notch customer service. Highly recommended.

I sent 4 pictures of the paint damage on my car through Professional Collision’s website to get a quote. Marcus replied quickly with a quote and explanation of the work needed to make my car look as good as new. When I replied that I was looking for a less expensive option, he replied that there wasn’t really a cheaper option, other than going the «do-​it-​yourself» route with touch-​up paint from the dealer, which I could do myself (although it wouldn’t look as good or eliminate the rust damage). Due to budget constraints and the fact that my car is old and not going to win any car shows anyway, I opted for the cheaper route. However, I really appreciated Marcus’ honesty and helpfulness. I will definitely go see these guys if I need body work in the future!

When I see a five star rating on Unilocal,I am always a bit suspicious. They must have paid people for these reviews I think. Well, let me testify that these ratings are accurate, and the comments about Lynnwood Professional are true. Pure professionals from start to finish. Color me impressed!

My poor car Buckwheat was hit again! This time in the passenger door. I took him back to Jason and his crew at Professional and they did exceptional work again! I love that Jason is makes sure nothing but perfection comes out of his shop! Very happy! Thank you Professional!

Professional Collision is one of the best companies I’ve ever worked with. Jason and staff are very honest, accurate and it’s very apparent their main purpose is to please the customer. Everyone wants to make a profit, but it starts with treating the customer right and trusting they will come back and back and refer them to others for business. This is such a long lost art. But this company does it right.
To start out with, we had a sliding Sienna door about a year ago that had an issue closing. It’s well-​known but Toyota never owned up to it. Jason and his team was able to address this at little or no cost. I was amazed because another estimate from another company wanted to replace the whole door at a 20x cost. Jason’s team replaced a bolt!
So we went back to Jason and Professional Collision for another Sienna issue recently — this time the front door hinge making a breaking sound (like it’s going to break off). Jason and his team gave a reasonable estimate. It was higher than I wanted but I didn’t even bother to get another estimate because I just trusted Jason.
I told Jason I feared the door breaking apart and he squeezed us into a sooner time spot without further charges. The job was done perfectly and I’ve waited about a month to ensure the door didn’t relapsed into the same condition. It so far hasn’t.
You never want to visit a collision center too often, but you can be sure Jason and his team will continue to get our business if I need a collision company in the future.

Did an amazing job on my bumper! My car looks new like the day I bought it!

Professional Collision has twice, in the last year, exceeded my expectations. About a year ago, I brought my Volvo in after it was rear-​ended. Not only did the repair work look great when I picked it up, the car was spotless, AND they replaced a burnt out headlight –they not even charge me for the headlight. They really did not need to do that. My most recent visit was for a new hood after someone vandalized the hood on my BMW. I just picked it up on Friday and it was spotless. They kept me informed on how the work was progressing the entire time they had my car. The hood looks fantastic and the paint job is amazing.

I am not one to usually write reviews but this place is worthy of one.
I had an incident that required some wheel and fender work on my car. After researching the shops in my area I found this place. Everybody raved about their past experience and now i see why. Not only did they do the job they went above and beyond. With the poor weather I hadn’t cleaned my car in awhile and it was filthy. When I picked it up today it was spotless. Both inside and out! The other thing that totally blew me away was I have two marker lights in my front bumper that have been burned out for years. They went above and beyond and while the bumper was off replaced the bulbs. Little things like this set places apart. The attention to detail makes this place a cut above the rest and I highly recommend them for any body work! Jason was a pleasure to work with and called me every other day with status updates and mad e the process easy as pie. Thanks for everything Jason and team!!!

The folks at this facility do incredible work.
The quality of their repair and paint was top notch. Ive had a few previous vehicles receive repairs and none have had paint quality as good as these guys lay down.
Their work quality is not the only top notch thing at this facility, their customer service is EXCELLENT. I received almost daily text messages informing me of the current stage of work, along with a phone call if there were any slight changes in status. Everyone in the office is super nice and will bend over backward to accommodate you, they were always pleasant to chat with in person and over the phone.
Now the part I felt REALLY bad about. I dropped off my car filthy. FILTHY. It wasn’t intentional, but between family and work I just haven’t had the time to spend half a day washing it. When I picked my car up their detail team had washed the heck out of it, inside AND out, it looks the cleanest its been in months!
Top to bottom, GREAT business that I will return to for any future work. There’s a reason they have 5 stars, they’ve definitely earned it!

My car was «totaled» according to the insurance calculation, but repairable. Professional Collision understood my situation of how much money I had from the insurance company to work with for the repairs. We went over my car in detail as to what repairs were major and minor. They found ways to fix the minor damages that would keep labor and supply costs lower and still get me good results. I was so happy that they worked with me and my budget so I would not need to pay for any repairs out of pocket. The customer service was friendly, caring, and flexible. They also were sensitive to the car rental situation and timing of completing the project as efficiently as the types of repairs allowed. My car repairs were high quality. The body and paint job of the car looked amazing! They presented it to me washed and detailed and it felt like a new car! I worked with different staff at the shop and as of this post I know that Jason is still working there. Thus, I can recommend that working with him will be a positive experience in spite of a frustrating car situation. I 100% recommend Professional Collision in Lynnwood for your vehicle body damage repairs! Thanks to Jason and everyone at Professional Collision that worked on my car! :)

These guys have repaired several of our cars and always do a great job. After being rear-​ended they fixed my Ford Focus out of insurance and gave me a very reasonable price.

Took my Honda Element in for repair of the rear bumper cover. I had opted for a reconditioned version to save $ 60. When Jason, the owner, opened the package he found it was the wrong color. He asked me if I wanted him to get a new bumper cover from Honda. I said yes, figuring it would cost an additional $ 60. When I picked up the car later that same day, I was very pleased with the work; and I wasn’t charged extra for the new part. I was quite impressed with the staff and the service performed. Then when I went to get into my car, I found it had been washed, and the interior cleaned & detailed. WOW. I will recommend them to my family and friends.

Took my car here after an accident that was not my fault and this one one of the shops the insurance company gave me as an option and had the best ratings on Unilocal.Outstanding experience with them. The estimate, drop off and pick up of rental and the pick of my car were all super fast, they followed up exactly when they said they would, they got it done earlier than originally anticipated and when I picked it up I was amazed that not only did they fix the damage and it looked great, but they even buffed down another little scrape I had on the bumper and it is cleaner inside and out than it has been since the day it rolled off the lot 10 years ago. Would highly recommend and they will certainly get my future business if I am in need.

Excellent work, done on time by very nice, professional people. Can’t beat that combination.
I have had an Acura TL and a Volvo XC90 repaired there

I have a 2001 Mazda Protégé MP3 that had some front end damage; it needed a new radiator and front bumper cover, among other things. But when I got my car back, not only was the damage perfectly repaired, but also all the little (and big) scratches had been buffed out so that my car looks better now than it did when I bought it. I could not be happier. The owner Tom was very helpful and conscientious. He called me several times to keep me updated on my car’s progress so I knew the shop would do a great job, and I first saw it this morning, I knew right away that they had.
If your car needs body work, definitely take it here. They do amazing work!

I took my car here for the first time based on good Unilocal reviews. They were very kind and professional. They fixed the problem quickly and have reasonable prices. I trust these guys not to rip me off and I will certainly come here again.

Jason was great. They helped me to deal with Ameriprise, my insurance company, who recommended this place.
Very good communication. Fast responding time by phone or email. I like it.
Provide rides on dropping off your car. Find hidden damages. Great service. Car manufacture was willing to match the after-​market prices.
Everything was brand new again.

I am beyond happy with the work done by these guys. They not only repaired what the insurance covered, they went above and beyond to buff out other dents and dings as best they could.
My car was so clean when I picked it up I almost didn’t recognize it! And it was spotless inside, even though I had enough lawn care items in the back to start a business.
On top of all that, the estimate said it would take 3 – 5 days but it took less than 2!
I will send everyone I know to them. BEST EVER!

My car was broken into and I took it to Professional Collision in Lynnwood to have it repaired. I’ve had some bad experiences with auto body shops and was a little nervous about trying out a new place, but the prior Unilocal reviews prompted me to try them out.
Opinion: excellent customer service and value add went above and beyond what I had expected.
Jason, the manager, kept me updated every step of the way and even helped me coordinate with Enterprise to save me the hassle of returning my rental. I had told him that my tires seemed to lose air easily, even though I had just taken them to Costco for rotation and they found no problems. Jason had the tires checked out, found two tiny nails, and had the tire repaired at no additional cost.
Further, they not only took care of the damage to the door, they also removed the tape marks from the temporary window cover, buffed up the car to a shine, detailed the entire interior, and shined the tires. My car hadnt looked that good since I first acquired it in ’05!
Thanks Jason and everyone else at Professional Collision. I hope I wont be back any time soon, but if ever in need, you’re on my speed dial.