RadioShack

Really?! This place has the worst customer service I have ever experienced. The «ladies» behind the counter are unhelpful and do not know anything. They were out of of the product which I needed to exchange. And then when they called another store to make sure that they had it before I drove out, thank God. They told me that I had to have all of the «parts» to exchange it. After being told it would be fine, I was not happy! Not to mention when I first purchased the product the b!&*^ of a manager (I can only assume) slammed the product on the table, very rude! She also forgot to mention the price, which I asked for and replied with a rude response and when I asked for another cheaper option she (again in bitchy tone) replied this is the cheaper option. And rolled her eyes. Don’t ever shop here, bad customer service and bad products. I have already contacted the customer service line. And I hope that this action will be corrected. Go to best buy at least you will be greeted with done form of customer service.

Upgraded my phone the other day on my wife’s upgrade thru ATT. Radio shack had the iphone 5s cheaper than any other store with a contract, so i went to them n got me the 5s… The next morning i noticed that they canceled my wife’s service thru the upgrade process and I ended up with my wife’s phone number… so I called Att to fix radio shack’s mess… Called Radio Shack and spoke to a Assistant manager name Marcus and explained to him what had happen and he apologized but he basically told me that no compensation will be handed for all the troubles I went to. And that he couldn’t do nothing else about it except talk to his employee that process my upgrade. Basically slap on the wrist…
This is the last time I’m doing business with radio shack…

It’s a Radio Shack! At least the guy behind the counter was not that helpful, but then that is what I have come to expect. If you know what you need, the Shack is passable.