The Sisters Pet Wash

This is my kind of place! I took my border collie mix here for the first time today and was promptly greeted by a no-​nonsense, take charge woman. She showed me how to use the self-​wash hoses and brought me my shampoos. She practically washed my whole dog for me! I really appreciated that she brought over a washcloth with face shampoo (a gentle one that won’t hurt the dog’s eyes) and washed my dog’s face for me. My nervous girl loved her! (It might have been the HUGE biscuit she gave her…)
The facility was very clean and I felt confident in the woman who was running the place. I was able to clip my dogs nails right there in the high tub and the woman told me that if I bring my own shampoo next time (which I would prefer) it’s $ 2 off! I will definitely be returning and would have given 5 stars, but the hair dryer was blowing luke-​warm, coldish air :/

We took our mix Aussie for a much needed bath. The lady that was working there was very nice and helpful. They provide aprons so your clothes aren’t completely soaked. Also, instead of putting shampoo on your hands and lathering our dog they had a hose that pumps the soap out. It made cleaning so much easier and faster. The lady cleaned my dog’s ears and eyes. She offered to clip his nails, but I said I can do it since my dog hates having his nails clipped by strangers. All in all it was a good experience and we’ll be back.

The ladies at The Sisters Pet Wash do a wonderful job. Our dog is always well taken care of and they always do exactly what we ask for. I have seen the way they care for the dogs and our dog always looks great and is happy being there.

I had my three dogs get washed and groomed by the sisters and they surprised me with new clean dogs! They really do look like new dogs– haircuts really do change a look. Very content and definitely will be back here for their next appointment.

We did the DIY version with one of our dogs and were very pleased! So much easier than doing this at home in the bathtub! Very easy with 4 XL sized dogs.

I was looking for a place to bathe and groom my boyfriend’s goldendoodle, I just needed to use the facilities (I am a pet groomer btw) and my workplace is in South King County area, so it was way too far to drive there and back just to use the bathtub and HV dryer. We found this place just down the street so we took Bailey there.
First off, when we came in, it was NOT busy. We stood in the front for a good 5 – 8 minutes before anyone came to help us. We were the only people in for self service, this was around 3. They gave us a station, (quoted me 23 on the phone for 90# and below) and asked if we wanted conditioner for a dollar more, I said no but she still brought it and charged me.
The facility is mediocre, the tub, or platform for bathing, has no ramp. They use a makeshift ramp that does not look safe for a dog to go up at all, I just picked up Bailey and hoisted him into tub. What WAS nice was the Hydrosurge, I love recirc systems. Makes the bathing so much easier and faster. So she brings out the shampoo AND conditioner. I said I didn’t want conditioner. She claimed the the shampoo was oatmeal, but I don’t think oatmeal shampoo is blue, it’s normally a creamy color or a yellow color or a white color. It smelled like a color enhancing shampoo, or a normal grade shampoo. Didn’t smell like oatmeal either. Another downside? They only have a 4 HP dryer. That doesn’t work so well with a huge curly coated dog. It too FOREVER to dry Bailey (You must fully dry and brush out curly coats, otherwise matting can form or tighten if there are already mats). Btw, whoever was running the place told me to stop drying Bailey, because the dryer was getting hot. One dog, not even drying for an hour? The air wasn’t even blowing warm, let alone the dryer getting hot. It might be time to upgrade your equipment.
I said to groom my dog right? Meaning I was going to give him a hair cut. He was a mess, and needed to be cleaned up. So I start cutting his hair, another customer comes in, gets set up next to us, I’m cutting Bailey’s hair. I’ve been working on his hair for like 45 minutes before the owner I’m assuming says I needed to tell her that I was going to cut his hair, and that I wasn’t allowed to do this. SHE WALKED PAST ME LIKE 5 TIMES WHILE I WAS CUTTING HIS HAIR, and NOW she brings it up, when I just need to finish 3 legs and finish his topknot. She should have told me this EARLIER when she first saw me, so I could have just went home and finished him. This is a self service place, I’ve been to quite a few and have NEVER been told I could not clip my own dog. Some places even provided me with hydraulic tables so I could groom my own dog, and tools (but I have my own tools). This was the FIRST time I’ve ever been to a self service place that told me I could not groom my dog, and rush me out. She was very rude to say the least, I will not be coming back.
Quoted 23 on the phone? Charged me 25, I’m pretty sure I said I didn’t want any extra, but I was too pissed off to argue. Pissed enough to make a Unilocal account and write a review.
I’ll be going to the place in Mill Creek from now on, They may charge 3X for self service, but it’ll be much better equipment, product, and service.
TL:DR — Low grade equipment, poor customer service, kicks you out if they don’t like that you are cutting your own dogs hair.

I have been here once before, and I thought that it was well worth it. But because I have recently been meaning to give my husky a wash, the store has been closed the past two times I have tried to visit during store hours. I give this store 2 stars because it is highly unprofessional to not have any signs on the store being closed when the website and hours posted infront of the store say that it should be open. Not only does it interrupt my schedule, but it is an inconvenience in general.

My sister dropped off her 2 dachshund for 2 days. The day she dropped off the dog for dog sitting my sister’s 2.5 years old dog died last Sunday. The owner is very irresponsible & rude. She lost part of her life & owner clearly told her they are not responsible for the dog and did not apologize. They said they have license for Pet Sitting (I wonder how they got the license). We are planning to complain every where that we can possibly do it. The other Dachshund is going through nightmare right now. If you don’t care about your dog GO AHEAD and take it to this place. We just want let all the pet owners know, this is whats going to happen if you take your dog to this store.

The facilities are great, but I wouldn’t recommend leaving your dog there for the owners to wash. Stay, and do it yourself. The owner is really rough with dogs. I know, dogs are not the precious little fragile petals we think they are, but she did a few things to my dog right in front of me that downright hurt her. No way was I going to let her do the dog’s nails after that. I had to ask her to stop handling my dog.
First, the positives. This is a great self-​service bathing place. They have several raised tubs, each in its own cubicle. There is a hose and pump system that works better than anything most of us have at home — the pump recirculates water and shampoo and allows you to use very little shampoo on your pup. There are ramps for older or large dogs. There is a high-​power blow-​dryer for dogs that can stand it (mine jump off the table!) They bring you towels, an apron, shampoo, optional conditioner, and they tidy up all the mess — which alone would take me about 20 minutes at home.
But: the co-​owner who seems to be the customer-​service person is inappropriately rough with dogs. She certainly was trying to be helpful, and during our first visit it was great to have her show us the set-​up. During my second visit, she was mostly hands-​off but did come to address an issue with the pump. Both times, she hurt my dog. They put these thin, hard tie-​ups around their necks, which I understand are needed to keep the dog stable on the table. However — she tried to use it to *drag* my 70-​pound dog up the ramp after she had jumped off the table in a panic (I stopped her right away). This isn’t a regular collar — it really cuts into their neck. And the first time, she offered to clean her ears — which would have been a nice idea, if she hadn’t been terribly casual about shooting water into the dog’s ear (big no-​no) and up her nose (can be very dangerous). She handles dogs as if they are sacks of stones. I know we dog owners can be very over-​protective of our pets, and I don’t expect her to cover her furry clients in rose petals and baby-​talk them. But I will not let her handle my dogs again. I will go back for the very useful facilities, but self-​service only. I shudder to think how she handles them when the owners are not there.

Looking for an alternative to the place we had been visiting, me and the pooch stopped on the way home from a dirty romp at the dog park. Since it was our first visit, the shopkeeper was very hands on with showing us the ropes. It was a good thing since there’s a recirculating pump thing that I’d never figured out on my own but does, in fact, minimize the need to use a ton of shampoo on your dog. The Sisters offer a shampoo «menu» and bigger dogs require the use of an auxiliary ramp to reach the shallow bathing tables; a feat that will require patience and practice for my pup to master completely. We will absolutely visit again.

We just picked up our new dog at Paws and they suggested Sisters pet Wash becasue Cooper was VERY Dirty — we stopped in and they were VERY helpful. We have not had a dog in 20+ years so I had no clue on what to do. She showed us how everything works. We will be back since it is so much easir to wash him ther then try to do it at home.
Thank you — Cooper looks so clean now