T-Mobile

Convenient location– but hard to get a spot in that lot. (Starbucks, Jimmy John’s and now «live gaming» restaurant) In sum from below: THEY LIE. Also, I’m not exaggerating, the store really smells like puke.
I walked in to inquire about the cheapest and most efficient route to get someone a prepaid phone, or pay-​as-​you-​go-​plan, etc. There were some complications– I didn’t have the person’s phone with me, I didn’t want to be on a contract… A young man named Robert was nice and helped me through some of the options. But ultimately it seemed like nothing would work for my situation, so I left. One of the situations he presented I wrote down and made him sign– I don’t trust store rep’s.
But then I thought through — how about if I buy the SIM card and activate later? … I walked in and out three times with new ideas I had. And I was so frustrated they didn’t think of these themselves. Also through one of these scenarios I uncovered that the scenario Robert outlined originally did leave out 2 major issues– if a phone wasn’t from TMobile, and that the SIM card is $ 10. UGH
My last idea worked– buy a card, with the cheapest plan, and upgrade if I need, and if the SIM doesn’t work I’m only out a few $$‘s.
Overall I spent over 2 hrs in this store. And when I finally was purchasing I told the «manager» Patryk of a very cheap deal I see online ($ 3/​mo for pay-​as-​you-​go) and he said they only offer it online, and I had to get the $ 25+$ 10+tax configurement. I later called TMobile directly and they told me that the $ 3 plan is of course is in their stores. I love TMobile with my heart and soul. But I hate representatives that TAKE FOREVER, you need to do their job for them, you can’t believe what they say, and their computers and printers never work. Seriously… Oh, and when you go in the middle of a weekday there will be a bunch of old or weird people paying their bill directly, which for whatever reason takes 20min. (There were 3 people ahead of me, each took at least 20min)