My truck came unhooked from the tow truck and ran into the back of the tow truck causing the bumper and grill to be damaged. They were nice enough to replace the grill, but they brought a used bumper that was worse than the one they damaged. The owner found a new bumper shell but had none of the plastic or fog lights included. The owner agreed to waive the tow fee to cover the cost of the plastics and the lights. The cost of replacing the extras on the bumper far exceeded the amount of the tow which I believe should have been comped for the inconvenience of wrecking my truck. I would avoid.