Northwest Plumbing

Friday afternoon. Wife calls out, «Why doesn’t the shower drain work?» This is the type of query that a domesticated guy like me HATES to hear at the end of the week. So, now begins the process of eliminating where the offending blockage might be. I determined that the guest bath (thank You God for the guest bath!) was still functional, which meant that I could avoid highway robbery for a ‘rush’ call. I called Northwest, scheduled a Monday service call, and settled in for the weekend. This is when I discovered how conditioned I am to using a shower stall, rather than showering in a tub, avoiding the dreaded clammy embrace of the shower curtain. I survived, Monday came, nice man removed the clog with the world’s biggest auger, I paid $ 388.20, and took a proper shower as soon as he left. 5 happy stars.

I purchased a home in 2006. NW Plumbing installed the plumbing into my home. My home was new construction. I have had multiple problems with this water line since this company installed the plumbing. This company has been to my home to «fix» the water line on 3 different occasions. In 2009 I have had water dripping from the sidewalk. NWP came out to fix the problem, and within 12 mos, the sidewalk was leaking again. In April 2011, the water line cracked, again, and I had to call them to repair the line again. Now, in October 2011, the problem has occurred again. The company required me to pay BEFORE the job was completed, and refused to honor the warranty that is currenlty on this previous repair. These people are crooks, and I have had $ 200 waterbills for several months, with no restitution. Last week, I was told by a woman that they would be out on Wednesday, October 19^th, Thursday October 20^th at the latest. No one came out until Wednesday, the following week.

Had a problem with mom’s toilet that the plunger didn’t fix, so we called the plumber listed in the resident’s welcome pack. Yes, someone is in the neighborhood, and poof! 5 minutes later they were there. Five minutes later they were gone, having given the snake a twist or two. Great! But listen to this! 5 minutes work, no travel time, no parts to buy… $ 162.50!!! Wow! My brain surgeon charged less! Mom called to complain but the man hung up on her. Oh, well. Lesson learned. Don’t use these plumbers ever again!