Jack’s Rentals At John’s Pass

Very disappointed with my rental, rented a 21 ft hurricane deck boat; wow, it was bad! At the beginning of the rental process the guy checking me in says, don’t complain about the boat speed, the engine is to small for the boat. What am I gonna due at that point, I reserved it 2 weeks out for incoming guests from out of town; Omg, it was ridiculous, we had 4 adults and 3 young children on the boat and it was unbelievable slow, the engine was only 115 hp and it was straining to move. It was not enjoyable at all; also they only had one anchor which makes it difficult to park your boat off the shore, really should have two anchors… I have rented many boats before and thought I would give them a chance based on the reviews here, but such a disappointment. When we got back to the marina I told them, but they didn’t seem to care.

We had a great experience with Jacks when renting waverunners. Without even asking he told me if I would rent before 11 I would get an early bird discount of $ 55/​hr. He was also very understanding when one of our kids got sick the morning of my rental and we had to cancel one of the waverunners. he did not charge me for the second one nor give me any type of penalty, my son and husband had a blast and felt very safe and they gave us very good training instructions. We would definitely rent here again. I also love the convenient John’s Pass location.

We rented jet skis from Jacks, twice on our honeymoon, and wouldve gone back if we would have had time! They were so reasonably priced compared to every other rental, and the guys were so incredibly nice! Very informative, and really made me feel at ease knowing it was the first time I had ever been on one. I would absolutely recommend them!

Please use caution. Came here because I saw the reviews and their prices were better than the woodys jetski place. I went there on Sunday 06÷07÷15 and thought I got a deal. The guy, Jake or Jay maybe Jack told me that he would only charge me for one hour even though I was going to do an hour and a half. Everything was good until I came back in from the ride. The jet ski was really worn down and didn’t drive well to begin with. Then it started to make a noise and burn a little oil. Nothing extreme but the scent was there. He accused me of «riding it too hard» and told me that he would dismiss it (I’m guessing he wanted a good tip?) I get to my hotel and start looking at my bank statements to see yhat I got charged almost triple the price for the jet ski rental. Apparently he charged me for two and a half hours instead of one hour then only refunded me an hour. So instead of getting the previously arranged deal of 65 $ I had to pay over 100 $. When I confronted him about this and asked him to honor our original deal to which he said «shit happens when you’re a d***» (which I wasn’t) and then kept refering to me as stupid. Dude had a temper and was obviously on some sort of bullshark testosterone. At one point i thought he was going to push me off the dock. Would give 0 stars of I could. Don’t come here. I can’t make this stuff up! HIGHLY unprofessional.

We went to Jack’s Rental after a bad experience at another place and they couldn’t have been nicer. We had to do a quick boaters education test to make sure we could handle the jet ski and they made it as painless as possible. After passing, they gave us a quick overview of how the jet ski worked and then sent us on our way. The equipment was great and we had no trouble maneuvering the jet ski and went up and down the coast a few times. The experience was a real blast and we were very fortunate to see a pod of dolphins playing in the water and they even trailed our jet ski for a bit. Seeing the gulf from this angle was so beautiful and I would definitely come back again. Definitively recommended!

Our experience was out of this world. We are on our honeymoon and have always wanted to do this so we stopped by and made a reservation and got $ 10 off for the early bird special. We had to take the boating and pwc test that they do on site and then we got on our way.
They were really nice and the employees were helpful to answer any questions before you are out on see. We both got separate wave runners and they were both really nice and ran like brand new runners. We did an hour and it was breathtaking, and we saw dolphins on our drive bqck in! They give you a pretty big area to explore and they give you everything you need to fully run the runner.
After our hour was up we came back in to dock and they helped us out and got us on our way. They also give you a $ 10 off card after your first time on. We really enjoyed our experience and highly recommend this place to get your boats or wave runners!

Had a great experiencing renting a pontoon boat here. Our family if 8 adults and 3 kids were in down in the area for the holidays so my mom booked a boat for us to go out on the water to spend the day.
There is a parking lot out front that is affiliated with the restaurant attached to the dock. The sign said $ 5. When we arrive the restaurant wasn’t open but the employees said it’s cool to park and pay the guy when we get back. I searched all around for him when we got back and he was nowhere to be found, so BOOYA… Free parking. Seriously though, $ 5 for all day is cool too.
When we arrived at the boat there were two employees. One a little more hippy long heart looking and a younger dapper fellow named Andrew. They were both very friendly and helped us carry our items onto the boat. They gave instruction and we were on our way in no time. The boat (see pic) was relatively new and was very comfortably for our sized group. I noticed another review where they felt nickel and dimed. I can’t say we experienced this at all we paid the rental fee and the fuel charge. No other hidden fees or upsells.
When we came back in the same two chaps were there as well as another beefy dude that looked like he’s on the cast of jersey shore. When the kids were getting off the boat he was super cool asking them if they had fun and if they caught any fish. Andrew the dapper younger fellow again insisted on helping us unload our pile of stuff off the boat.
These guys made it a very comfortable experience. Next time we are down for a visit I’d be happy to use these guys for our next rental.

We just rented a boat this past weekend (in july 2013). I was a member of Freedom Boat Club at one point, rent a lot of boats all throughout FL and love boating… having said that… Jack’s was a great place. It’s HARD TO FIND but it’s behind a restaurant at John’s Pass Boardwalk (cute area). The boys that ran the boats and reservations were nice, patient and they had our boat ready and recommended an island to visit. I saw many people renting waverunners as well. They were a little higher than a few of the other places in town, but I liked that their boats didn’t post a huge phone number AND JACK’S BOAT RENTALS all over the boat.

Unfortunate way to sign up for Unilocal.What a blast what a great price and then the games begin — the team at jacks works to get every dollar out of you by playing a game that you have hit another jets ski because they remove a piece of tape. Our jet skis never hit nor where close. These guys use a piece of tape to hide a scratch and the piece of tape falls off in the water and then they blame you for it. Does anyone believe tape stays on for an hour at sea. Take lots of pictures ask them to remove all the tape and bring your lawyer. Terrible way to try to take advantage of one time customers. Police had to be called.