Semper Speed & Marine

The hubby surprised our fam with a new 2016 Sanger Surf from Semper over the holiday. We had a 12 year old Sanger that we traded in with them for an extremely great price. We were super happy with the salesperson, Mark. He was knowledgeable in his profession and when I met him later he was really friendly. He probably spent 20 minutes chatting with us about kids, boats, and other outdoor sports. When I read other reviews, I was shocked that they had said such negative comments about Mark. I also read under one review that Semper only has one salesperson? I can see how this might be an issue if there is more than one customer on the floor. (Or maybe the guy just had a stresser day? I mean, don’t we all have bad ones?) Either way, sales is sales. A company must always go above and beyond to make (or keep) customers happy. I was glad to see Semper’s professional responses to the 1-​star ratings. Seems like they’re trying to get quality customer service back to the people. Hopefully, Semper will continue to get great reviews like the great experience we had. Happy boating, y’all!!!

First time boat owner and glad I purchased from Semper. I had a million questions and the team at Semper was the only place I called who took the time to answer my questions and educate me. I purchased a new Sanger Matrix and absolutely love it. Semper delivered the boat to me in Boise, on time and in perfect condition. They made the process simple and hassle free.
Save yourself a headache and give these guys a call if you’re in the market for a boat.

Thanks, Mark, for going the extra mile on the build! Very happy with the service and boat purchased here.

This review is about service. I have had my boat into Semper Speed and Marine three times now – one time just for service and everything went fine. The second time was for an issue with my boat losing power. They changed my batteries, wiring, and ran up a nice tidy bill in the process but never addressed the question as to why it would lose power out on the water. After getting towed in on the next lake trip, they finally checked the alternator – which I had asked about previously – and changed it. They said everything was now great. The season being over, I stored my boat away and two days ago charged my batteries back up and my boat won’t even turn over. All Semper says is «well, it worked when we left it.» Asking what they could do, they said, «we can’t give you a timeline as to when we can get to you. Our priority is for new boat sales. When someone gets a new boat, we drop everything else to take them first.» Well, I hope I have freed up your schedule to keep on selling boys because I won’t ever go back. You already have a bunch of my money. And my boat still doesn’t run…
Mark, I am glad you found time to respond to this review. When I tried to get you on the phone, they said you refused to talk to me or call me back. I much rather would have preferred to work through this with you in the first place and saved all this hassle.

I have to agree with Kevin and Mrs C. Mark is dishonest. I bought a boat from him in 2013. He never mentioned that it was salvaged and i didn’t find out until the gel coat started bubbling up. I had it fixed and since I am extremely handy i was able to fix the damage with minor help. I thought something was fishy when i asked Mark if the boat was from Oregon since the registration was different and he said no. He lied, it was from Oregon and there was some damage to the vessel. Our family has made the best of this situation and have made the boat into perfect craft. I would of not written this if he had just been honest and not sold us the boat for a profit. Mark is out to take people period. I believe the new boats he sells are great but they cost big $$$$. His used boat department… watch out. To sum it up… if you have tons of cash to give away to a dishonest boat salesman go see Mark. One other thing… if you plan to finance the boat… Check around with your bank or another lender. you will find the % drop by 10% like it did for us. Like I said luckily we made the best of it.

I had a great experience buying my first Sanger. Mark is straight to the point which made it very easy for me.

My husband and I were in the market for a boat for our family, we were just not sure what type of boat would be best for our needs. We stopped in on a Saturday to Semper Speed & Marine to look at different options. We were greeted by the owner Mark Semper and his beautiful daughters. This was my first positive impression as my husband and I are both self-​employed and understand the dynamics of work and family. Mark really took the time to ask questions to find out what type of boat would suit our needs. We were both really impressed with his knowledge of the boat industry. The information he gave was very detailed and informative. We also both felt that he was not pressuring to sell us just any boat. Mark genuinely was more concerned in giving us the knowledge to decide which boat would give us the most enjoyment. A few days after our first visit we contacted Mark with more questions, and we immediately knew he really cared and was committed to helping us select the right boat. We ended up purchasing a 2014 Première Pontoon– and WE LOVE IT! The purchase went smooth and the follow-​up reinforced his commitment to our family. We are excited for our summers on the lake building memories! We definitely recommend this company! We will be life long customers!
Thank You Semper Speed & Marine!

I love my new boat. Great experience purchasing from Semper Marine. I talked to Mark on the phone then drove down from the bay area and he explained everything in great detail to me to purchase the right boat for me and my family. It was totally worth the drive down south. Great communication, great customer service and most off all a great deal. I would definitely recommend Semper marine.

I would have to agree with Kevin G. — I am also surprised by the positive reviews, but the truth be told — I have never spoken to a more arrogant, rude person than «Mark». After a few phone calls I quickly determined that I would not be spending my money at Semper Speed & Marine. When asking about the possibility of a warranty on a fairly new «used» boat, he could not answer my questions nor was he going to even try. When I mentioned that I had priced this particular boat on the Nada Guides and his price was much higher, he didn’t mention that I might want to come and see it, or anything else, just «well it must not be the boat for you». Well that is correct, good luck Mark in your future, with business practices like that you might find yourself in a trouble — what goes around comes around.

I’m surprised by all the positive reviews. My wife and I drove up from Los Angeles to buy a boat. He found this guy to be really rude. I’m glad to see other had a good experience. With that said, this guy lost two boat sales that day to Pacific Marine down the street. Oddly enough, we bumped into another couple there who had the same experience with Sempervivum as we did. At the end of the day, they lost 2 boat sales in one day to Jack at Pacific Marine.

Very happy with my new Sanger !
No games fair price.
Excellent service after the sale.
Highly recommended.
Up here on Lake Tahoe and digging the new boat!

I called in needing parts for my 1998 Ski Sanger. The parts specialist was very courteous over the phone and helped me find what I needed. He called me back multiple times with updates and at the end of the day he found and shipped everything I requested.
I like!

Went down to Semper Marine to look at the Suprme v226 that was listed in Craigslist. Had a time and date scheduled to meet with Mark Semper to look at the boat, discuss options and details. First impressions mean a lot, especially to a buyer. First he kept me waiting, Second thing –Mark was complaining about someone scratching up his Supreme v226 trailer, Third thing– not having my trade-​in he just walked away and helped someone else. I left after that… Anyway, I got a call from a woman at Semper Marine about still wanting to purchase the Supreme. I told her what happened and she said, I will call you right back. Never did get a call back. If this is how Mark and Semper Marine Staff treat their customers, I don’t know how their still in business. Also, in the add on Craigslist says, This 2013 Supreme V226 features a one-​of-​a-​kind gray flake gel coat that won’t be found on any other boat and INSANE BLOWOUT PRICE! — $ 63 995. Found the same boat– with the same options and color schemes only 220.49 miles away or 4 hours 4min. away for $ 61,500.00. All I know is, BIG PRICE DIFFERENCE!!! So, please call and do your research on boat dealerships before making your decision on purchasing a new or used boat.

THIEF! Over 2 years ago my husband and I were planning on buying a boat from this company, we put down a $ 4000 deposit for them to hold a boat for us for 1 week, within that week we found out we were expecting! When we decided not to buy the boat after all, we told the owner and he called my husband a liar, demanded a sonogram picture, and still to this day will not give us all our money back! He still owes us $ 1000! DO NOT DO BUSINESS WITH THIS COMPANY!

Lost a boat sale. Was looking to buy a new sanger for 2013 season. Liked semper because of the selection of sangers is pretty big compared to all other dealers in ca. That is the only thing that they have going for them. When I called to inquire about a couple boats and to ask a couple questions. The guy I talked to seemed to not care to talk about it. Very short answers and very rude. My bad that I’m asking questions before I spent $ 60k on a boat. I tried to call a total of 3 times over a 5 month period and got the same rude and short person on the phone. I really don’t care if the guy gets a lot of tire kickers. It’s your job. Do it like you card about it. If not go work at the DMV and be a miserable person there. Semper lost my business to sporting edge marine in Antioch. Mike was helpful and informative of all my question. Had 3 phone conversations with him all were 30 mins and were not rushed.

Bought a 2011 Sanger v215 from this shop a few months ago. I really love the boat. I dealt with the owner, Greg and I had a good experience. He is very knowledgeable about these boats and can answer any questions you may have. I never had any high pressure sales tactics from him either… very low key. I have since added a few items to my boat… sub-woofer…wake surf rack… speakers and had the first service done. He performed all of the work in a timely manner and at a fair price. Semper has a good selection of boats to choose from too. As with any big ticket item, you should do your homework before buying, no matter who you buy from. I can say that my experience with Semper was great.