Hilton Garden Inn Madison

I stayed here from the 16−18^th of October. The morning of the 18^th when we checked out we found black ants all over he room. There was no food left out for them to get into. They were all over the bathroom, in our luggage, on the bed. I was sitting at the desk and flicked one off of my shoulder! I told the chubby blonde girl working the front desk and she just said «really?» She didn’t even look up from her desk! First and last time staying here.

This was a pretty nice hotel. My major complaints were unkept ventilation which made my allergies horrible and pretty gross breakfast that you had to pay for.
Pros:
Temp control HVAC
Nice beds
Walking distance from bonefish grill
Full size mirror
Fan in bathroom
Nice shower
Fridge/​microwave
Everyone was also VERY friendly. I’d stay here again.

My family and stayed here for a wedding back in February. We were originally booked downtown, but found out quickly this is where everyone was staying. A lady at the front desk (I wish I could recall her name) was SO helpful in getting my reservations moved to this hotel.
Everything was nice and clean. Good bed, accommodating staff. We really enjoyed our stay.

great location and loved the building character in the area. price was reasonable and there’s lots of options for restaurants nearby. big parking lot.

Great quiet location, but what really makes this hotel above the rest is the attention that the staff provides to making your stay the best it can be. Great breakfast Chef who takes pride in her work. The lady that works the breakfast area takes the same pride with great personality — nobody feels unwelcome and she make everyone smile. Ms. Erline checks you in at night with a smile and warm welcome as always — really cant say enough good things about this hotel!!!

All that I’d expect from a HGI. Staff was friendly, Breakfast was good. Bed was comfy, and room was quiet and clean. I continue my loyalty to the Hilton brand.

Clean hotel. Polite, attentive staff. Decent business center, lots of supplies if needed, great breakfast, lots of parking.
Wireless was intermittent in my room, and the bed sucked for me.

If you need a firm mattress, you have to ask for a special room with adjustable mattresses, only they didn’t tell me that when I called. I told the you lady I had back issues, and she never offered me that type room. Also, the special beds are only available in rooms that are not handicapped accessible, and they only have one king size bed. I called this location to make reservations so I could explain that I needed a handicapped room with roll in shower, and an adjourning room with two bed. I got there and we had two rooms, but both has just one bed. I called the front desk and her solution was to bring in a roll-​a-​way bed. The hotel was practically empty because it was the weekend, so I don’t understand the problem with changing our room. She finally did agree to change it and the new room was also adjourning and it had doors that opened between the room, and the other room did not.
When I checked out and they asked me how our stay was, I told her the beds were way too soft. She adjusted the cost of one of the rooms, but that didn’t help my back pain. I’ll be staying at the Marriott next time even if it is a little out of the way. Their beds are wonderful!

We love it and Gia the server is the best!

I only stayed for one night at this hotel but I would still highly recommend it. The staff was very prepared and check-​in took less than a minute. The room was clean and had everything you could need in a moderately priced hotel room. I did have a bit of trouble staying connected to the wifi network but it worked well for the most part. The hotel is also centrally located and you could walk to restaurants via a bridge behind the building. I read about previous reviewers issues with the doors but I didn’t experience the same issue. Breakfast was pretty unexciting and not free but I can’t complain since it wasn’t advertised as such. The cookies in the lobby were an added bonus!
Overall, I would recommend it to anyone passing through Madison.

Four Unilocal stars for Mississippi — Three star for a hotel anywhere else. It is very clean. Convenient to restaurants and strip mall shopping. Staff is good but not helpful with area restaurant recommendations, etc. Your typical restaurant recommendation — Outback. Sigh.
Bonefish Grill is adjacent and actually provides room service. Pie Works Pizza right behind is actually very good — try the home made whole wheat crust. It is a small chain out of Louisiana.
The hotel provides free wireless Internet but there is no free breakfast. They offer it and it’s barely edible and it will set you back $ 12.00. Also, this bothers me — they advertise «Farm Fresh Eggs» for breakfast but they pour the eggs out of a carton. What is that all about? Deceptive at the very least! Ehgh. The omelet was overcooked.
But the hotel is what I’m rating and not the restaurant per-​se.
There was fresh fruit, the standard cereals and yogurt.