The people who work here do their best to be helpful. They’ll do what they can, or find someone else who knows more. They’ll give you what information they have, and not try to BS you if they don’t know anything. Staff changes often, but my experience with everyone has always been very good. In a garden center, it’s really important to get the information you need before taking your plants home. Another thing I love about Jung’s is their seed selection. The bare-root nursery is great, too. In general, their prices are reasonable. Some problems: — The indoor part of the store smells strongly of chemicals. I need a shower after visiting. — I often see plants for sale that aren’t in good condition(leggy seedlings, houseplants with dead leaves, etc.) — There always seems to be new staff who don’t know what they’re doing(not the newbies’ fault, and I’m giving them props for trying, but best customer service requires retaining staff). — You really need to call ahead if you’re looking for something specific, since they don’t get things in much before it’s time to plant. –And the whole Jung Dollar thing — meh, it’s only good a few weeks of the year, and more trouble than it’s worth. –No bike parking.
Catherine K.
Rating des Ortes: 4 Madison, WI
Great selection, helpful, but not plentiful, staff. Kitchey stuff, too. The guy behind the counter has a great sense of humor. If you are easily offended, I recommend getting over yourself so you can enjoy connecting with people, instead of looking for offense so you can complain about it.
Angela K.
Rating des Ortes: 3 Madison, WI
This location is closest to me, but I feel like this location has the least amount of plants as compared to the Sun Prairie one which seems to stock more things. In a pinch, I’ll pop by here.
Sarajane L.
Rating des Ortes: 3 Madison, WI
I have a like/dislike relationship with Jung.(Love/hate is a bit too strong.) The upsides: Location, location, location. It’s right on the way to the Troy Gardens plot we grow our veggies in. The staff is very friendly and helpful. I can usually find what I need there. The downsides: The hours are not convenient at all. The management guy/proprietor is grouchy, rude and sarcastic. My daughter and I stopped in looking for tomato seeds earlier this spring. There were none on the shelf, so we asked if they had any. Grouchy old man response: «Do you see any? No? Well, that probably means we don’t have any!»(The«stupid» was heavily implied.) Wow. Everything is overpriced. There is a strong, pervasive chemical smell in the place. As an organic gardener, I’m not impressed. So, go if you must, but don’t say I didn’t warn you. ;-)