Zimbrick smart center Madison

I have taken my 2010 Audi A7 in two times. The first time was for a coolant flush. Zimbrick let me bring in my own coolant, granted it was Audi spec G12 and they would have put the same stuff in anyways and my own coolant flange which was leaking and only charged me an hour for labor. I left a happy customer. Today I brought my car back in and had my valve cover gasket replaced, which was leaking oil for a long time. They gave me 25 $ labor off because I of an email they sent me and also cleaned up my engine, replaced a vacuum hose and also put some screw clamps on my PCV hose, which I think was slightly loose and griming up my engine. That was a pleasant surprise when I opened my hood after and found that they went above and beyond. Also They perform an inspection on the car and also wash it. You can take your car in here knowing with confidence that Zimbrick Audi will do a good job.

I take my c63 AMG here, unfortunately, rather frequently for maintenance work. I bought the car from a different dealer that doesn’t want the responsibility of working on a high-​end mercedes. But, the facilities and mechanics at zimbrich are top notch and their customer service is really outstanding, very responsive! The problems are fixed quickly and the car is always washed after service. So, I’ll continue to service my car at zimbrich.

I purchased my Mercedes from Zimbrick 2 years ago now, and as you can expect from a quality car brand, I have had no issues. Derek in sales did a great job helping me pick out my perfect car and has continued to be a good resource when I have questions.
I’ve completed both my 10,000 mile and 20,000 mile service at Zimbrick European with no issues. I’ve found them to be courteous and helpful with my vehicle and have nothing but nice things to say about their service and my interactions with Sam the maintenance guy.
I will be continuing to bring my car here as it ages and needs more work and I certainly hope that Zimbrick European will meet the standards that I’ve seen thus far and not fit with the poor reviews that others have posted. Fingers crossed!

We purchased an E430 from this dealership. While we were excited, we also know that we won’t stay in the car forever and were thinking to the future when we’d want a change. Our salesperson swore up and down that any Zimbrick would give us a great deal on a trade. After all, this was a certified car we were buying.
Fast forward three years, and we were ready for a change. We were looking to get a new GTI from Zimbrick VW. Despite blue book being between $ 9000 and $ 11 000 trade value, they offered us $ 3000 and wouldn’t budge! We tried to contact our previous salesperson here at European to ask for a little backup, but they couldn’t be bothered. They made their sale and had long since forgotten their empty promises.
We went to Havill in Jefferson and got a Jeep. They gave us $ 10 500 for our Mercedes without batting an eye. The entire Zimbrick group simply is awful. I will never EVER purchase anything from Zimbrick or that needs to be serviced by Zimbrick.