Very nice people all round. Great in sales and design and the installation guy was spot on. Good price and a great finish. Awesome company to work with.
Janene H.
Rating des Ortes: 3 Apopka, FL
I bought a Living Social deal for Closet Factory that got me $ 500 worth of closet for $ 99. I was told that the $ 500 would get me a 6′ basic closet with two sections with hanging parts only(no shelves). The designer/saleswoman who came to go over options was nice and professional but seemed rather new. To add a 12″ deep shelf section was an additional $ 150. If we’d wanted deeper shelves(16″) they could have cost us over $ 400! Needless to say we opted for cheaper option. So without a coupon this very basic, cheapest material 6′ closet would have cost us $ 650! Totally NOT worth it. Could you imagine what some of the fancy closets on their website must cost? But for the $ 250 we paid it was an alright deal. I posted pictures of the before and after– you’ll see it is no frills. We had one guy come out for the install– he arrived 10 minutes into the 2-hour window and was done in about 45 minutes. No problem with install– except he kind of butchered our baseboards. Good thing this is in a closet where no one will notice! Still, for professionals I thought it would be a little cleaner.(see pictures) A couple of things I did NOT like about the process: when the designer came out she quoted us some prices but I had to decide right then what option I wanted. Besides not liking this high pressure tactic I wish I’d know this ahead of time. I would have liked to have had my other half there to decide with me. Also– when you are given an install appointment time you are given the dreaded arrival«window» of two hours. Really?!? Why, if I’m the first appointment of the day, is there a 2-hour window?