Network Technology Academy

Just like everyone says, this place is disgusting and the staff is rude. The computers and mice are both dusty and greasy. They should provide Clorox wipes for the equipment if they have no intention of cleaning. The man at the front desk is a total jerk, his speech is unintelligible and is annoyed when asked to repeat himself. It alternates between too hot and too cold in the testing room. So glad I passed my exam as I never want to have reason to return here.

Absolutely terrible experience. First, no parking or validation. Second, incompetency is rampant behind the desk. Had an mtel exam scheduled, which got cancelled 5 minutes before I arrived. (Wasted a sick day) Third, the man at the desk not only spent the first 5 minutes chatting with what I can only assume was his friend, was extremely rude and unhelpful. Avoid this place if you can.

I was supposed to take the TOEFL test there on Saturday 8÷29÷15 at 9am. By 9.30 no one employee has showed up to check the test takers in.
I am still waiting for an employee to show up while I am writing this review.
Just stay away from this place.

Similarly to the reviewer below, I was also supposed to take the TOEFL exam today (Saturday — August 29, 2015). There was a man when I got there around 8:20 am. He opened the door and then suddenly disappeared. By 9:40 am, it was clear that no one else would show up.
Approximately 50 students were there and we worked to call Prometric Test Center, but unfortunately, there was nothing they could do since the proctors were unavailable and had «forgotten» about this scheduled test.
It may not be an issue for some to reschedule; however, it can be for a lot others. Lots of people are flying back home (to a country outside the US), some traveled 2 hours to take the test in Malden, and (most importantly) some need to submit college applications and may have lost the chance to do so at their dream schools given the fact that they were unable to take the test today.
This institution does not hold in high-​esteem customer value; they neglect it. For that reason, their license to administer tests should be revoked.