DreamWork Kitchens

Very pleased with our kitchen from Dreamwork Kitchens. Job was completed on time and on budget. Paul Bookbinder made sure we were 100% satisfied with every aspect. Months after the job was complete we needed a minor adjustment on one of the cabinet slides, Dreamwork Kitchens sent someone out to fix it. Also, during the job, he and his wife had to do some fancy footwork to find another countertop supplier at the last minute to keep the project on schedule.
For our project, Dreamwork Kitchens acted as general contractor lining up plumber, electrician, tile installation, countertop install as well as carpentry. In this regard the subcontractors were well chosen, however they needed close supervision and at times I felt that this task could have been better handled by Dreamwork Kitchens. I would have preferred for them to be more active in supervising their subcontractors and checking on their work and cleanliness as it was a task which took considerable time and effort on my part.
Paul Bookbinder is a man of his word and can be trusted to make things right for the homeowner.

I would have preferred to leave out some of the particulars, but cannot ignore this reply. I could also quote from the apology letter Mr. Bookbinder sent just moments after hanging up after lashing out at me — attacking my character — when I noted there were things (discussed and documented, though not those cited by Mr. Bookbinder in his comment) that were not properly resolved. In my personal and business experience, negotiations of that nature are not unusual if handled respectfully. Without any escalation, he immediately became hostile, and even threatened to «come right over and rip out the sink» (priced substantially less everywhere else I saw it then and have seen it since), and «I could have any sink I wanted after that.» Instead I will just let his reply speak for his professionalism. I would add, though, that the kitchen design, and all materials and color choices were made with little help from DreamWork, although they claimed to offer that assistance in ads. In reality, Mrs. Bookbinder was simply present when I made some of my selections. I am very happy with my kitchen, it came out as beautifully as I envisioned it, and everyone raves about it. As I said, the workmanship and neatness from the men who came to my home were excellent. My only complaint, now well in evidence, is the tone of the owner when the matter at hand is no longer to his liking. With each previous bill paid IN FULL ON THE DUE DATE without question, and .0375% remaining, which was also paid without delay (I didn’t refuse to pay, I didn’t have a chance! I asked if there was room to negotiate in view of the well documented items that were not perfectly executed and was told I was not as good a person as they once thought, and that the very question meant I was trying to do them out of that last small sum), I can’t imagine what behavior from a client would NOT disappoint him.
The use of my facebook album on this site is totally unauthorized.