Innsbruck Lodge

I just read some of the reviews and this really must be the Jekyll and Hyde of lodges — I’ve experienced both!
My first stay there was just fine — a quaint little place with a good location and very reasonable. This November I made a reservation but ended up having to cancel. I had read the cancellation policy very carefully so I wasn’t concerned about charges as long as I cancelled within their time frame — which I did in writing. They charged a cancellation fee anyhow.
I sent them an email with a copy of the language from their site — which was clear as long as it wasn’t during Holiday periods — which it wasn’t. Not so much as a word from them — just blew me off.
Were it not for the other Unilocal reviews I would think maybe it was an over site. After reading some of them, I would certainly question their ethics. Beware!
Will Lofft

Stayed there for 3 nights and feels good.

I wish I had something nice to write about the hotel, but didn’t stay there, which probably was a good thing. We arrived at the hotel, but not sure about the place, so we parked the car at the adge of the property trying to make a decision (the parking lot is empty). A woman walked up to us and asked if she could help. I told her that we’re making decision where to stay and where to go. She walked away. Then shortly she walked back and told me, «You cannot park in my property, even to look for directions». (She saw I had a bunch of maps on my laps.)
Well, that really answered my question whether I should stay there or not. It’s a very unfriendly way to treat your potential customer.
No, I don’t recommend anyone there. Bad experience.

Quaint, inexpensive, great location & a lot of character. The owners here are so nice & accommodating, they made us feel like part of the family. We would definitely stay again when we head back up to Mammoth.

I tried to book an online reservation through their «secure» website. Then a few hours later a woman with a heavy accent left my credit card number on my voicemail saying it was the wrong number. My bank also called with fraud alerts. Their «secure» website doesn’t encrypt SHIT if the help desk can tell me my entire credit card’s number. BEWARE. I’ve cancelled my credit card and our reservation.
I just tried to call and explain to who I think was the same woman how it is completely unprofessional to do that and she hung up on me. Stay somewhere else and don’t give them your credit card number.

I have nothing but great things to say about this place. As a bride to be I have been very busy and I accidentally booked the wrong date for our hotel stay. The manager was very kind and understanding and let us change the date at the last minute with no penalty. I really appreciated that.
The room itself was beautiful and clean. We were very happy with it. We will definitely stay here again when we come back to Mammoth.

Cute place to stay if you are on budget. Many pros but quite a few cons as well. Convenient location right next to the Village, clean and cozy. Rooms have ample, well equipped kitchens and even a VCR (!).
Owner is a pleasant and accommodating guy.
Those who are sensitive to noise, will probably have less of a great time since all Room access is through the lobby/​front desk, there seems to be some sort of commotion going on at most times.

Malheureusement, nous sommes restés très peu de temps dans cet hôtel de Mammoth Lakes…
Néanmoins, l’accueil fut très chaleureux alors que nous sommes arrivés tard le soir. Les chambres né sont pas très grandes mais très cosy avec une petite ambiance de chalet.
Cependant, pas de petit déjeuner …

Location is good and rooms aren’t bad. It’s not a fancy upscale place but it was clean comfortable and close to the village. I had a nice stay.

I’ve stayed here a few times. The owners are very nice and place has a nice touch-​of-​home. Wine glasses and flatware in the rooms are always a plus. They have a good variety when it comes to room choices too: large king rooms with a balcony, studios with separate kitchen.
The walls are a bit thin so if you’re a light sleeper, request a corner room. Also, the queen bed only rooms are tiny (really tiny). Still nice but

I love staying at the Innsbruck! I’ve stayed here multiple times in multiple seasons, and the staff is always friendly and helpful. The Inn is walking distance to the Mammoth Village gondola, so getting to the slopes is not a problem. There are microwaves and fridges in the rooms, and a few have kitchenettes too, so preparing your own food is easy. Great hidden gem of Mammoth Lakes.

I love the owners. They are wonderful! They have an awesome dog, Enzo. Each room has a unique setup and feel. The rooms all have hand painted stencil work. There are 17 rooms in total & an indoor jacuzzi. It’s walking distance from the Village.

It’s a great place!
The owners are so nice (they have a really sweet dog) and the rooms are very comfy!
They are big and you have a small kitchen. Nice to pack a lunch and go hiking or skying.
The Mammoth Lakes area is gorgeous!
Some rooms have a balcony with a nice view on the pine trees too.
I’ve been twice to this place and I recommend it.
It’s located really close to the downtown which is nice.
They have a parking lot.

When we arrived at 10am, no proprietor was there to offer other rooms than the one we booked over the phone. Our room was not ready and freezing. all I wanted was a nap. The heater was being ‘worked on’ and all windows were open on the lower floor. we would’ve paid more for a warmer room that was actually ready, but the cleaning lady hadn’t a clue as to price. No cell to call the owner. After deciding to get another hotel, we left a message for the owner to call us. 3 hours later, cozy in my other hotel, he calls, argues with me, says he’ll charge us the first night anyway, rudely insults me until I hung up and just decided to dispute the charge. I was dumbfounded as to the gentleman’s tone, accusations, and demeaning attitude towards me. I can deal with losing the dispute over $ 120., but the lack of customer kindness was enough for me to let folks know.

Location is good. Owner is nice.
HOWEVER:
Bathroom has this windows (not insulated)
Shower is tiny
Could hear every sound/​step from room above us
Room was next to fireplace where guests hang out socially. Loud and annoying.
Never again!

Innsbruck is a quaint little place in a great location, about a 2 minute drive to the village. So convenient! If you are in the mood for a brisk walk or warm up before boarding, you can walk to the gondola and stop in the village for breakfast.
The owners were very sweet and accommodating, even faxing/​scanning some documents we needed.
The rooms were clean and comfortable, though not very big. As mentioned in some other reviews, the walls are pretty thin, so you can definitely hear your neighbors and some of the plumbing, so if complete quiet is a «thing» for you… this may not be the place for you.
I wanted a bathtub, but this room has a standard old bathtub that would barely fit me (I am 5’10″) and certainly wouldn’t fit my husband (6’5″)… BUT, they have a jacuzzi that was awesomely hot and ready at all times!
The shower had great water pressure and what seemed to be an endless supply of piping hot water, which was amazing after a day on the mountain.
They had wine glasses, wine opener, plates and silverware in the room, along with a freezer/​fridge and microwave. That was awesome for bringing home leftovers or having some delicious chocolate cake with a glass of wine or beer!
Oh and FREE wifi! Love it!
The prices were really reasonable and we’d DEFINITELY stay here again!

Great deal. Great location. Great atmosphere.
This was my first trip to Mammoth and since there were only going to be two of us, I didn’t want to deal with renting a cabin. I found the Innsbruck on Google maps and was struck by its proximity to the village. Saw that it had 4.5 stars on Unilocal and was sold!
The location really couldn’t be any more convenient. Short, easy walk to the gondola and all of the restaurants/​shops in the village. It’s also just far enough away from the main road that you feel pleasantly secluded.
We reserved a king bed/​balcony room. The bed was great and the water pressure was AMAZING for that all-​important post-​ski hot shower. There was also a mini-​fridge and microwave in the room which was great for storing/​reheating leftovers. Room was clean and very quaint. We didn’t realize the top floor all shared one large balcony, but it didn’t end up being a problem. Other reviews have remarked on the thinness of the walls, but generally the noise was limited to the morning hours when everyone was getting ready to go out for the day. It’s less than ideal, but didn’t bother us much.
All in all we were so pleased with the lodge and its value. We will definitely return!

Very nice, clean, quiet and reasonably priced place. Has the furnishings and ambiance of places in Austrian Alps. Location is great for whatever activity you are ready to undertake in Mammoth.
Can’t beat that! Will stay again.

Friendly owners.
Super clean rooms. Charming place. Lovely balcony. Cozy lobby (meet Enzo the hotel dog).
Centrally located.
Reasonably priced.
Get a room with a kitchenette (very well stocked) so you can eat in.

Yeah this place was great. It’s walking distance to the Village and right next door to Mammoth Brewing Company. Mammoth brewery gives generous tastings between 10 and 6pm.
The rooms were very clean and the showers were great. Oh our room had a great view too.

You can’t do much better than this place (unless of course you wanna blow $ 200 for a night). Only a handful of rooms available at this lodge, but they’re all very nice and quaint.
We liked it so much we ended up staying two nights. The room was around $ 75/​night and we really enjoyed our time there. If you’re looking for a place in Mammoth and don’t wanna spend a ton of money and don’t wanna stay in a dump, this is the one for you. The German woman that took care of us was incredibly sweet and it was obvious that everyone working there cared about the lodge.