We have used Mammoth Child Care twice now in age group 0 – 24 months. Improvements are in order for how parents report their baby’s daily routine and and how staff reports back to parents about child’s day. With the high price for child care that we paid, I expect better service. I want a quick drop off and pick up so I can get on the mountain. A report card should be given at the end of the day without me having to stand there and ask 20 questions while my child is wanting my undivided attention after being apart from me for the entire day. Not to mention the care takers are busy with other kids so they don’t have a ton of time to spend with you. The same sort of report card can be completed by parents at drop off instead of having to stand and answer the care takers questions. The questions are standard so it wouldn’t be hard for parents to complete the questionnaire on their own. Main Lodge — Space seemed dark, stuffy and hot. The nap area was not completely closed off so my little guy couldn’t take a good nap due to hearing other crying babies during nap time. Village — Location is much better vs. Main Lodge especially if you are staying in town or near the village. Easy access to gondola after dropping off the little one. Crib nap area is enclosed so it blocks sounds from others. I wish there was another day care in Mammoth that was more affordable. But if I must pay the high resort child care rate then I expect better service. My baby was perfectly fine each time we’ve used the service, but I deserve to know what went on during the day.
M D.
Rating des Ortes: 5 San Diego, CA
We had a great first time experience with Mammoth Child Care in the Village. We visited Mammoth for the wine weekend and had not initially considered leaving my children with strangers. However after taking a look around and chatting with the staff, I felt comfortable with leaving my boys, ages 3 and 7, at the center. The wine tasting was a lot of fun and the kids had a blast too. They even ate dinner there! I would recommend the child care if you are attending and adults only type event and want your kids to be safe and near by.
Sheriden M.
Rating des Ortes: 3 Thousand Oaks, CA
At the end of the day I think my 2 year old son had fun, but I was not impressed by the staff. They seemed to just be a bunch of girls who knew nothing about caring for toddlers. When we went to pick up our son there were 4 toddlers standing in the middle of the room crying and no one was doing anything to help them. One staff person finally came over to a child and told her to stop crying — as if a 2 year old was going to stop based on the request. When working with toddlers you need to be upbeat and energetic and work to distract the kids to fun activities so that they have fun and stop crying for their parents. The staff did nothing to distract the kids. The place was new and clean. There were lots if fun toys to play with. They took the kids out for a gondola ride and to play in the snow. It would just be nice if they hired staff who were better qualified to care for toddlers.
Angela L.
Rating des Ortes: 5 Los Angeles, CA
We planned a last minute weekend getaway to Mammoth Mountain and one of the big factors in our decision was whether or not there would be a good daycare facility for our young toddler. Mammoth resort has a well-regarded daycare facility at its Main Lodge that’s been around for decades and they were just opening up a new facility in the Village on the 12/15/2012. We were planning on staying in the Village, and although it was a brand new facility(we were going on opening weekend!) and we had never left our boy at a drop-off facility before, we relied on the positive reviews of the original facilities in hopes that they would be able to replicate the same environment in their new facility. We’re so glad we did! The facility, which is located in the Lincoln building of The Village Lodge Resort was spacious, airy and spotless. It’s open from 830A-430P and located right next to the Gondola to Canyon Lodge which means its super easy to drop of kid(s) and head straight to the mountains. All the caretakers were warm, friendly, and seemed great with all the kids. They have a large, bright and open room for kids 2 and older and a smaller back room for children 2 and under. They provide the meals and snacks for the infant room(I assume for the older kids as well) but we opted to provide our own food for our boy, as well as sheets for his crib/cot for nap time. Allie, the kind woman who watched the babies was lovely and took great care of our boy. She even took the little ones out for a stroller ride around the Village. Our boy was happy and well-taken care and Mom and Dad got two good days of snowboarding in! When we head back to Mammoth, we will definitely leave our boy in the capable hands of this facility again.