David’s Tree Worx

Appeared door to door and gave a reasonable quote for a tree limb removal and gutter cleaning. I had to leave the house as they were finishing the limb and set to do the gutters. I figured that since 80% of the job was done and I had to run an errand that I would pay and leave them to finish up. BIG MISTAKE! I arrived home to find that they had cut and run before doing the gutters. Numerous phone calls and messages have gone unanswered. STAY AWAY FROM THIS COMPANY!

Not sure WHAT to think at this point. The young man David comes across to be a nice going man with a strong business ethic. I hired him and his crew to do some tree trimming outside of my home. Although they did an excellent job, it was not completed. The proposal called for scaling trees around my house and removing some vines and a dead tree from my rear yard… needless to say the vines and tree in the rear still remain. Although I paid the full balance (my lady gave them the check while I was at work), I only received half the work. Countless attempts to contact David have been made, but he ONLY seems to answer when I call from a phone number that he’s not familiar with. David even went as far as questioning why I was calling from a blocked number… if I’m calling a business, why would it even matter? This confirmed that my calls were being screened. David made at least two empty appointments with me to come to my home to complete the job… both times I was there, David and his crew were not. I am at my wits end at trying to get resolve with this. As stated before, David seems to be a good guy with a strong passion for his craft. I had high hopes that I would be satisfied with the job that was done to recommend to my neighbors. Unfortunately, I have never been so disappointed. I would be happy to delete this if only I could receive a call back and for him and his crew to keep their word to come back and finish the job. :-(
Update: the day after I posted my original review, the tree and vines that I complained about miraculously disappeared. Still, there was no complimentary phone call to let me know they would be on my property completing the job. Albeit, I’m thankful this job is finally complete. I changed their star rating from 2 to 3. Would have received more if there was better communication.