Embassy Autowash

Not impressed. Got the premium package that includes the inside and wheels. They vacuumed the car while it was waiting to go through the line and spent less than 2 minutes on it. Didn’t even get a chance to sit down in the waiting room before my car was already done. I was under the impression this would take longer than just a few minutes to get a better clean. Terrible job on the wheels. The outside wash with the wax does look nice though.

Place use to be my favorite. Lately they have been slacking the attention to detail. I get the platinum and the armor all but I’ll notice they either mias or skip spots. You can see the dust. Also it was empty and the car got team on by 5 ppl and still not 100 happy. They did a good job but they use to do great jobs no matter what type
Of car it is.

With so so reviews I hesitated buy tried anyways. I paid for deluxe with added $ 1 to vacuum cargo and added $ 7 for armorall. I can do it myself but tired from all the other choirs. I usually go to the $ 3.00 car wash and do it all myself and save $ 20.
I vtought in our 2011 Sienna. As I wait they are really taking their time vacuuming and armorall my whole interior. Then touch up my tires… waiting to check out how well they did.

I tried the $ 28 wash with a coupon. Waist of time and money. Wiped down with a dirty rag. I will vacuum at home and clean inside of car. Very disappointed.

Yeah I’ll recommend this place!!! I…to my worst enemy!
I don’t know how businesses like these stay alive. They can’t even do what they’re suppose to do right. I paid for the platinum package, I believe the highest package and when I got into my car after they «cleaned» it, I still see milk stains on the side of my center console, dirt and dust on door panel where the window controls are, dashboard not even wiped down. My wife even collected trash under the seat that they didn’t bother to vacuum. (Enough trash to fill a small grocery bag). I laugh so hard at how rediculous this place is.
The only good thing about the car wash was the exterior wash itself, that’s just because my car had to go through the auto-​mechanical wash tunnel.
I ended up having to go to a gas station with those $ 1.00 vacuum and did a much better job than they did.
So what was the point of paying $ 25.00 for a «platinum» wash that I could’ve just paid $ 7.00 for any basic wash at any gas station? (I would’ve got the same result… just being charged 4 times the price at «Embassy Autowash»)
What’s the point of paying them to clean the interior only having to end up with me wasting time to clean it myself. LoL.
That’s the last time I’m going to «Empty Autowash»!

I have nothing but great things to say about Enbassy. Their car washes are the best. I’ve never used their detailing services so I can’t rate that but I always get their washes. I usually wait for the coupons to come out. Their new hot Simoniz Hot Wax made my Civic look like new! It’s worth the 20min drive for me.

Got an interior detail again and they were able to accommodate me last minute. Did a great job. I’d recommend to anyone!

We were in last week to have my car washed. We noticed they provided auto detailing services and inquired about them. The woman at the counter told us to call Tuesday to schedule a Saturday or Sunday appointment.
We called and were transferred to the detailing manager. He said we were told incorrectly by the woman about weekend services, but we could schedule one for this week and drop off the car the evening before. We had a Thursday and Friday appointment and would schedule the other two for the following week. When I arrived, I was told I had to bring the car in the morning and that it was probably going to rain tomorrow. I questioned the same woman (that was very rude to me) about her saying there weekend services, she said the man on the phone was incorrect and she did not know what man we talked to on the phone. I was so angry that I left their property. We called and spoke to a man that identified himself as the manager… We reiterated the story to him — in summary, he didn’t seem to care.
I’ve been a patron of Embassy for 30 years and will not go back to them– with all the other options available In Manassas.

TERRIBLE! I don’t even know where to start… paid for the Platinum, didn’t even get a decent basic wash. Inside was vacuumed half-​assed as well as the wheels, wheel wells, inside and mats. I’m forgetting some stuff… basically it was all bad! Asked them to wipe down a few things again and they did, half-​assed, might I add… Won’t be spending my money here any more!!! TERRIBLE customer service!!! Really hate to even give 1 star!!!

The coupon was the reason for the visit, but they did a nice job for the price!
It’s a bit confusing when you get there, and the management is very crass; the lack of a star there. But the coupon helped make the benefit and cost worthwhile, as well as the thoroughness that they cleaned the car. But certainly, I got back in the car, the volume on my radio was all the way up, and my seat all the way in the front. Had to readjust all the settings that I had before.
The good was my floors were all spotless and nothing was broken or stolen (I’ve heard of stories where things get damaged or stolen while cleaning). These clearly did a great job and I was happy I sent my car here for a quick clean and rinse.

lol this place is a joke and the customer service is horrible and the lady in the front desk is rude and yells at the workers and at customers in front of everyone. 0 stars

Customer service is nonexistent.
Apparently my expecting to have the bugs that were splattered on the front of my hood to be cleaned off was too demanding.
The guy actually argued with me saying that the car was clean enough.
Seriously?!

Customer service was awful. There weren’t any signs about their services and when I asked they were very rude. I won’t be going back…

These guys were extremely friendly and did a great job on my car. I got a coupon for half off somewhere and used it for the deluxe wash. Even if I had paid the $ 23 it would have been well worth it. I will be going back soon.

Just visited the Manassas location and they reminded me why I stopped coming there! They were in such a hurry they didn’t even clean the back seats or floorboards and when I got in the car my front mat was halfway up the seat. Of course I didn’t notice the back until I was home. I already spent 30 min there getting it done and wasn’t going to wait again. I will clean it myself. This was the Platinum wash so I can’t imagine what a basic should expect! Outrageous!!! I have photos from after the «cleaning» and would post if I could.

If there was an option to rate this location with zero stars I would do so!
Spent $ 23 for a full wash which included the full package, not just did I leave unsatisfied, I also left with spotted windows, dirty rims & they even left trash in my vehicle!
I will never ever return here again!

I made an appointment to get my car hand waxed here.
Do you want to protect your vehicle paint from the severe weather?
I’ve been taking it regularly for the monthly discount wash specials and have been pleased with the results.
You must make a reservation and for $ 56 bucks they wash and clean inside and out wax as well as do the tire treatment.
It takes an hour and one half and they do an excellent job.
It’s well worth the dollars and an investment in the protection of your paint job.

Treated poorly by everyone involved. My car wasn’t anymore clean than it would have been if I had gone through a gas station car wash on the cheapest setting. Waste of time and money.

I just moved from Southern MD and I am on the hunt for a good full service car wash. Overall this car wash was just ok.
They missed several spots when they washed and dried the outside of my car, my tires and rims were barely shinning and I really couldn’t tell if they wiped down the dash in my car. I just think it was still fairly clean from the car wash I used in MD.
For now I will come again because you can get a ½ off coupon emailed to you once a month. If I find something better though I will def stop going, because the service here is just subpar compared to where I use to go.

Took the car here this afternoon for a thorough cleaning — between all of the road salt and grit, and some spots of bird excrement — the car was in desperate need of a bath.
I had a coupon for 50% off the Platinum wash — which is their top end ultimate clean and condition everything treatment. I also opted to have the floor mats shampooed — $ 5.00 for that. So grand total for everything was $ 15.75.
They did a really nice job — I stuffed $ 3.00 into the the tip box. I’ll definitely come back here again!