The Maids

One word! Awesome! We can’t express how impressed we were with the service! They showed up on time and were very detailed. We signed up for ongoing service and expect nothing less than the best. The Maids is A+ and that is what works best in my household!

What a great experience I had! I am a busy women, with my job and 3 kids I don’t have any time to clean at all! I tried many other Cleaning services but none of them compares with The Maids! They are great! They are VERY detail oriented and very well organized! I’ve never had a maid service so consistent as The Maids. As soon as
I walk into my house I can FEEL the cleanliness, Never going back to my old maid services!

I stumbled upon The Maids when my normal cleaning lady went out on maternity leave. Their costumer service is amazing. When I called to set up my first appointment, they answered all of my questions and made me feel like I would be receiving an amazing service.
When the team arrived, I walked around with the team leader, she asked questions and I pointed out things that I needed them to pay extra attention to (I have a toddler so many of my problem areas were around the 3 foot mark on most of my walls)
The team got right to work. They moved about so diligently and systematically. Whatever system they use ensures that they don’t miss an inch!
I am very satisfied with their cleaning each and every time. I still use my normal cleaning lady for weekly touch ups (I have kids and a pet and I work over 40 hours a week… I need help!) but whenever I’m having a get together, expecting in-​laws or out of town guests, I use The Maids.
I will continue to use the Maids to make my home look brand new and to impress all of my friends and family! I highly recommend this cleaning company.

We must live in a different reality than the other reviewers — or The Maids of Manassas have completely changed since the last review. We are moving into a 2,400 sqft townhome in Bristow, VA which was previously rented to tenants with children, a dog, and a high tolerance for grime. My husband requested an estimate for move-​in cleaning, which is a top-​to-​bottom, inside and out deep clean. He was given an estimate of $ 280 — $ 350 for a four-​person team for two hours. The customer service from the corporate office was very friendly and helpful in communicating next steps.
On the day of the service, there was some miscommunication between the corporate office and the franchises: they sent their team to our Centreville apartment (the billing address) rather than our home in Bristow (the service location). However, they called my husband immediately when they realized they had made a mistake, and they were able to send a different team from the Manassas franchise to our house later that day. He also received several calls from the different franchise managers apologizing for the confusion, and ensuring that service would be done. This issue was completely resolved within 10 minutes of realizing they were at the wrong address.
The cleaning crew was amazing! Because they were later than expected, we had moved forward with patching holes in walls and a Verizon technician was also on site installing phone/​internet/​cable. They worked around everyone, and still covered every inch of the house. They cleaned out the fridge, the oven, microwave, countertops — they even scrubbed the tops of the cabinets in the kitchen! The bathrooms were spotless, the carpets no longer had dog hair worked into them, and the dust bunnies were vanquished.
These ladies were very professional and polite, and got the job done in two hours. The kitchen was a different color when they were finished, and you could just feel the cleanliness throughout the house. Whenever they had a question, they asked, and before they left, they wanted to do a walk-​through to ensure everything was to our satisfaction.
In the end, the estimate was on-​par with what we paid, including tip for each member of the crew. The price seems high, but for a four-​person team, and such a deep clean in two hours, we feel it was completely worth it. The cleaning they did would have taken the two of us an entire day — and I think they probably did a more thorough job than we would have. The Maids were definitely the way to go for us!

Well, after a few months of lackluster cleaning, we decided to try another company and I am glad we did. Our new cleaning company cleans more thoroughly (oven AND fridge included) and for almost HALF the price of The Maids. Do yourself a favor and shop around unless you’ve got money to burn.