Best Time Entertainment

I don’t understand how this company or this business is still in business. Scams, biggest scams in this type of business. Bought 4 concert tickets thru them, 5 weeks prior to the concert, just wanted to make sure we get a good seat. Best time, what a joke for a company name, emailed me an order summary for my event, with order number, the individual prices of the 4 tickets, and it even says where we are seating. They also said that our tickets will arrive several days prior to the concert. We all got excited because two of these tickets are for my brother and his wife’s 30 year anniversary. They drove all the way from San Francisco to San Diego to see Air Supply in concert. 2 days prior to the concert, still no tickets, emailed them Worst Time Entertainment said it will definite come 24 hours prior to the concert. Less that 24 hours, or 18 hours to be exact before the concert, no tickets. How do you explain that to your brother, because Miserable Time Entertainment didn’t even want to explain to me what happened with my tickets.

I ordered Monster Jam tickets through TicketLuck and was connected with Best Time Entertainment for the Tickets. I purchase event tickets all of the time and I am aware that the resale agencies purchase tickets in an effort to make a profit. That is just business. I knew I would pay more than the face value and was ready to do so to get to this event. Although the emailed download of my E-​tickets did take two weeks I received my tickets well in advance of the event. The seats were as I ordered. In addition, we had friends wanting to buy tickets near us so I called Best Time and was confirmed of our seating by the customer service representative. She also looked up the seating chart and told me how many seats were in our row to give us an idea on how far away our friends would be. I would buy through them again.

DO NOT BUY TICKETS HERE! I purchased tickets for Monster Truck Jam only to find out that the tickets were sold for a much higher price than a different ticket website. To each ticket I was charged an additional $ 15 for processing fees. I called and tried to cancel my order, they said NO REFUNDS. Are you kidding me!!! I tried to speak to a manger but they have no mangers I can talk to. Instead they said I can write an email to customer service. Unfortunately this is stated somewhere in all that long writing that no one even cares to read then you just check off the button that you agree to everything you just read…
I don’t leave reviews but this was worth writing if I can save someone else from getting into trouble.

Ok, So I read all the reviews about this place and I began to really worry. I researched this company and found out all the information that I could then I called them. I called several times all due to my worries stemming from the reviews that I see here. See the tickets that I ordered are for my elderly In Laws that are super excited about the Concert that I gave them tickets too for Christmas and I would have flipped out if I would have gotten them scammed for their gift this year. Well after several calls and days of worry the tickets did in fact arrive. The concert is on the 20^th of December and we are looking forward to my In Laws attending this event. I am giving this review because when I called this company and questioned them and brought up these reviews one of the employees explained to me that once people get their tickets they never take the time to give a review saying that they did receive their tickets. I can see where they are coming from with that so here I am to give a good review.

This company are complete scumbags. They lied about the tickets we bought, then refused to correct the mistake or give a refund. Avoid at all costs.

This company is a shame they sell tickets to postpone events even after they’ve known that the event has been postponed! Then they tell you that they will issue you tickets to the next scheduled event for that artist even if you don’t live in the city where the event was being held. After calling them they have come up with an excuse that your tickets are not refundable. Right now they are trying to steal my $ 275 that I paid for tickets in Florida during my 20 year anniversary with my wife even though I live in Texas! I will stop at no end in my effort to expose this fraudulent company and their illegal and immoral activities! My lawyer will crucify them in court and my punitive damages with far exceed the measly $ 275 that they are trying to steal from me on a concert that was cancelled (which they are and have been aware of) 5 whole days ago!!! They disguise themselves as Best Time Entertainment, when they really are another company called

This agency is a scam. I paid $ 399 for two tickets to Matilda that I could have gotten for $ 128 directly from the theater. I was in a hurry and didn’t do any checking and paid two-​and-​half times the price. Please don’t be fooled as I was.

WARNING! This place sells tickets that they do not have.
The people who sell the tickets will LIE to your face. Do NOT believe them.