Passauer Louis C Jr

I went here for a couple of years. Everyone is friendly and treated me pleasantly, so it’s hard for me to write a negative review. My cleaning and regular dental services were just fine. However, my time and money ended up being largely wasted on the orthodontic front, so I felt compelled to write. If I ever need orthodontic services in the future, for myself or my children, I’ll be sure to use an official orthodontist.
I was recommended for and fitted with Invisalign, with the goal of correcting my root locations and eventually getting an implant tooth to complete my smile. I was told with confidence by the dentist that this would take around 7 months. 19 months later, the root had moved by approximately 1 mm. I spent about $ 2,500 out of pocket, and insurance kicked in several thousand more, and basically, the product did not deliver.
My experience was made worse by the fact that, every time I came in for a checkup, I tried to emphasize my time crunch — I wanted to be finished by a certain deadline that was personally important. This was always somewhat ignored or glossed over. In fact, I often finished a set of trays, asked for a continuation/​adjustment, and had to wait 4 – 6 weeks for the new set of trays. Out of the 19 months of treatment, probably 3 – 4 months was purely wasted time. I’m an engineer, and I’m used to proactive project planning… needless to say this was not an example of good planning.
I moved to a new city and went to two different dentists/​orthodontists to ask about continuing Invisalign. Both took one look at my teeth and immediately said, «You are not a candidate for Invisalign, you need traditional braces to move a root like that.» I asked if there was any way to continue, since I had already paid, and my new Ortho (who teaches Invisalign as a professor at a dental school) refused, saying she would be wasting my time and effort. I was told by both that they would have never prescribed an Invisalign treatment to begin with, given my root challenges. I should mention that I was promised a referral to a dentist in my new city… I waited almost 2 months and never got one, so I went on my own to seek continuing treatment.
So, now I’ve spent $ 4,000 more for braces and am hoping this will finally get my tooth where it needs to be.
That’s my story. Take it for what it’s worth — one person’s experience.