Jiffy Lube

I have been here before… so I had to come back with my new vehicle (335i). Asked for Mr. EDDIE, and we agreed that a full synthetic/​filter change should be perfect. Within 15 minutes I was on my way home. Consistently great service…

I desperately needed an oil change… Tiffany helped this clueless mom! She greeted me and walked me through the process. She also told me about the top off policy. She was very helpful and saved me money. The line was super short and I got out of here quick! I will definitely come back again.

Tiffany was very good service was very good. As soon as we drove up we were met with a warm smile and eager service. I totally recommend this place.

I needed an oil change and have been putting it off because I just haven’t had time. This time I decided to go to the Manhattan beach branch because I was in the area and just needed to get my oil changed asap. I was hoping there weren’t too many cars ahead of me so I would be in and out! And just my luck there were only 2 cars ahead of me and I was in and out of there in less than 30 mins. I was promptly greeted by a smile. Tiffany was very nice, welcoming, and I could tell she knew her stuff. There were only a couple of people in the waiting area but a gentleman was on his phone and talking pretty loud so I decided to go outside to their outdoor seating area. It has a table, bench, and sun/​shaded area. I will definitely be back to this location due to this past experience.

The advisor Junior was great. He was very knowledgable and friendly. He made my experience awesome and I would recommend him and his store to everyone. The time was a lot shorter than I expected and they got me in and out quickly. There were many other employees on staff also that I observed being very nice and courteous to clients. It seemed like Junior was a supervisor or manager. His leadership shows he cares about his team and his clients. Way to go Junior!!!

I have had some terrible experiences here, I certainly will not be returning anymore. One time they incorrectly screwed in the oil drain plug, which of course caused my warning light to come on. So I had to waste time returning the next day to have them correct the problem. Then on a later date I had a tire rotation, and what do you know, soon after leaving the Jiffy Lube my «tire pressure» warning light came on. The tires looked fine, so clearly the problem arose from them not correctly dealing with the sensors after they rotated the tires. So again, I returned, but all they did was check the tire pressure! The tire pressure was fine, but they clearly didn’t have the technical ability to deal with the tire pressure sensors. All they said was that the warning light would «probably turn itself off after you drive it a bit», and if not, then just go to the dealer and have them reset it. What!!! Thanks, let me waste more of my time having to go to the dealer because you guys can’t correct the problem YOU created.
Save yourself time and money, go elsewhere. 2 stars because the customer service staff does their best.

Fantastic service from Jason and team. Answered all of my questions, gave me great recommendations and got me in and out of there in 20 min.

This is my second time coming here and every time I’m more impressed! Not only are there great prices but all the employees are very nice and informative. From the moment you fill up they open your door and escort you to the waiting area. They are amazing at talking to you about prices and what else is going on with your car. Plus they top you off on everything and vacuum your car for free! Very pleased and highly recommend.

As soon as I pulled up, didn’t even have to do anything.
My experience here was great and quick. Just like a quickie haha

I’ve stopped in several times to get my oil or fluids checked with no appointment. They always have great customer service and they didn’t charge me for the oil top off. I even tried tipping but he wouldn’t except it. Definitely recommend this location!

I came in for an oil change a few months ago and it went well. However during my next oil change, I went to a different place since Jiffy Lube was busy and I needed an oil change ASAP. The worker at the different place told me that the the part where you put the screw in has stripped. He told me it’s caused by using drill tools that take out the screw instead of doing it by hand. He told me that it might start leaking oil if I don’t fix it (didn’t seem like a rush). It wasn’t until this past weekend where I got another oil change (at Valvoline) where they noticed that oil was leaking. They tried fixing it, but oil has continued to drip out.
In a nutshell, my oil changes were fine up until I went to Jiffy Lube. My car is now at the mechanic, where they have to put a completely brand new oil pan in (costing me $ 550 to fix!!) :(my mom recently mentioned that her oil is leaking and I asked her where she last got it changed, and she said Jiffy Lube.
I recommend going to a good ol’ mechanic or Valvoline. It’ll save you a lot of money down the road…

Very courteous and professional staff, answered my questions thoroughly and had the work performed within the time they said it would be. Even gave me $ 8 off my oil change when I asked if there were any discounts or promos going on.

I received excellent service at this Jiffy Lube. I was especially impressed with the manager, Tiffany

Amazing service my Mr. EDDIE. A young cat that really knows his way around a vehicle. Well informed, and knowledgeable when it comes to an engine. I have never felt at ease with someone else near my C250.
I would highly recommend spending 5 minutes listening to what he has to say. His diagnostics will demonstrate his skill.

Came back again for an oil change and had another great experience. Friendly service, 20 minute wait. $ 30, I brought my own oil.
Ladies, there is a Target and Starbucks right across the street. Entertainment for hours if you come on a busy day. I walked to Target and my car was ready in a jiffy upon my return! :)

Was very disappointed in my experience, but at least the Manger made it right!
I went in for an oil change. As I waited, I watched all the customers around me trying to be up sold clean filters. The technician brought mine out and tried to do the same to me. I change my own filters, so while they weren’t brand new clean… they were no where needing to be replaced. Felt shady.
So I take my car home and it leaks oil all over my driveway, grrrr.
When I brought it back, I give them credit. They replaced the «damaged» washer for free. Hmmm, it didn’t leak before. And gave me a free oil change next time. Oh well.

First time at this location. Chris and Tiffany were fantastic. Excellent customer service.
Look forward to coming back.

Brought my car in for a lunchtime oil change and they had my car back before I even got through a couple bites… is that good or bad customer service
Tiffany hooked everything up with a smile and didn’t judge when I elected to keep my disgusting ass engine filter (cabin’s the only one that counts right?)
Lovely day at the lube

Love this jiffy lube!
It’s so fast, comfy and the staff is great!
Tiffany was awesome!
Definitely recommend coming here for oil changes. It’s the only place I use.

Oil change is an oil change, so long as oil is good. Unless you have sign that says No Waiting, you check someone in and then tell them 45 minutes. Per Chris who was managing, this is what corporate wants. Been using this Jiffy Lube for 12 years, but no more. Would not have had the oil changed if it was not for
The fact I have a Groupon. Oh, they were not happy about the Groupon and said they were not taking them until I pushed back