Mandarine

Cute clothes but HORRIBLE customer service. I have never been greeted when coming into the store and would much rather go into Katwalk or Klementine for my shopping needs in Manhattan Beach.

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE! I bought a sweater to give to my sister for her birthday so I didn’t try it on to notice that it had a hole in it :(I had to send it across the country to give it to her, and by the time I got it back because she noticed it had a hole in it it had been 2 weeks and 3 days and they would not return this even though I had the receipt and explained my situation and that they sold me bad merchandise. I even talked to the manager and he would not return it even though I showed him the hole and had the receipt and explained that it was a present for my sister and I have spent hundreds of dollars in this store. I will absolutely NOT shop her or at Clementine in Manhattan Beach anymore because both of these stores have the same owner and you can bet I have already gotten other friends to boycott this store, because when talking to my other friends they have had similar experiences. DO NOT SHOP HERE — CHEAP CLOTHES AND TERRIBLE CUSTOMER SERVICE!!!

Absolutely the worst customer service a store could have. Went in to buy a dress for my girlfriend and they didn’t say a word to me even though I was the only person in the store. Made my experience awkward and uncomfortable let alone I was a guy in a women’s clothing store who clearly could use some help.
2^nd experience. Girlfriend was not allowed to return something she noticed was damaged just because she was 2 or 3 days after the 2 week return policy! They sold her damaged goods! Funny thing is she used to shop there all the time, has spent hundreds if not thousands there and they still treated her like she didn’t matter. Not only that, the manager was extremely inconsiderate.
On principle alone, I recommend people stay out of a business like this.

I love this place. The prices are great and no matter what the occasion I can always find something here. They have shoes but I rarely find anything I like. Luckily their selection of cute beach-​casual and trendy attire is so great I don’t care. They have a small selection of purses that look decent. The staff is pretty nice, but for the prices and selection I already want to buy half the store, so they don’t need to intrude on my shopping spree (aka dent in my rent).
Check it out, but don’t blame me later.

WORST customer service ever! I bought a top and when I tried iron at home noticed it had make upon the front of it. I went to return/​exchange it within the allowable time to return it and was told they couldn’t take it back. They said they couldn’t sell it because it was damaged, but they had no problem selling it to me in the first place. I said I never wore the shirt and it was like that when I purchased it. I was told that I damaged the shirt on purpose and was now trying to return it.
If you like being told you are a liar by high school sales girls you should definitely shop here. If not stay clear! if I would rate this a ZERO I would!

I have loved this store for years. Every time I go I can find at least a few cute items that are also inexpensive. Some of their merch can be pricier, but there are always affordable things too, and I used to go there as a college student WITHOUT a parental bankroll, so when I say affordable I mean it. I’ve sent many friends there as well and they’ve raved about it.
And, in my experience, staff is friendly and just let you do your thing. I noticed at least one review had a bad experience with the return policy. Like most boutiques, you have to pay close attention to the return policy and ask before you buy to be safe.

I have shopped here on and off for years. It’s one of my favorites of the boutiques in downtown Manhattan Beach because it offers cute, reasonably affordable clothes and accessories. No sticker shock over a $ 200 beaded necklace here. I also have always found the staff to be very friendly. They’re young and haven’t felt the need to put on the sneery attitude yet (you can find this treatment in BCBG at Plaza El Segundo if you require an instructive comparison). I see lots of comments below about their return policies, but I have taken several items back for an exchange and never had a problem. Their rules on these practices are clearly printed on their receipt.

Although Mandarine can sometimes have cute clothes, the customer service and return policy is terrible. About 6 months ago, I returned over $ 100 worth of clothes and received a store credit. I just went to use the store credit they said it had expired and there was absolutely nothing they could do to help me. Not sure how this is legal/​ethical?! This store is beyond annoying.

Never have I felt so degraded and discriminated against, ever.
I’m usually a quiet shopper, I don’t ask a million questions nor expect associates to tend to me on bended knees.
I do however expect and appreciate good customer service, especially at small boutique stores. At least a proper greeting would be nice.
When I show up in my yoga pants and my school bag, I know I don’t look like the average clientele of Manhattan Beach status, but is that reason enough to completely ignore me? On the several occasions I have walked into this store, I don’t think I have ever been greeted with as little as a «welcome» or a «hello».
I don’t want to pull the «R» word out, but the girls here do discriminate. Whether it’s based on my clothes, or my heritage, I’ve seen other customers being greeted with the cheeriest of compliments. Ok, well I was willing to overlook these unfortunate mishaps the first 3 – 4 times, but after a while, it just seems like they have a knack for being consistent with their disfavor.
I would recount every bad experience here, but that would take hours to write and would be laced with inappropriate profanities.
The cute clothes have been bringing me back, however I don’t think I’ll be coming by again anytime soon.

This place is a terrible place. They wouldn’t exchange an unworn skirt with the tags on it after a month and gave us attitude because we were upset about this. DONT SHOP HERE!

My friend and I were visting from Las Vegas, where there is no shortage of shopping; however this place caught our attention for its unique style and incredible prices.
I only did buy one cute cotton summer dress, but I still absolutely love it and it is still on trend even though it was two summers ago that I picked it up.
I will definately go back and would definately reccomend this place to a friend.

Mandarine stole money from me. Here’s why:
The owner of the Mandarine store needs to go back to school and learn about customer service and earning a customer’s trust. For years I’ve got to Mandarine and have never ever had a reason to return anything. Last year I returned a dress the day after I bought it because it didn’t go with what I needed it for. I was given a store credit on a flimsy piece of paper. You know what that means? Yes, it was in my purse, then on the counter, then in my purse and I never used it. Even though I’d shopped in her store many times that year, I’d forget to use the credit. A year and two weeks to the day, I was told I was two weeks too late to use it. (I didn’t know there was a year limit. that doesn’t seem right when Mandarine HAS my money.
I asked the owner if I could please come in and use my credit and she said yes. I have three kids and a crazy busy schedule and a week later I found time and went in to use the credit and was told, «Oh, I thought you were coming in that day… sorry…we can no longer accept it.»
Who’s ‘we’? It was her store. She said I could use it. She didn’t say I had to use it «now!» or «that day» she just said, «Yes.»
When I was told no, I was being denied because I didn’t rush into the store that day to use the credit, I was in disbelief. My mouth opened as I stood in the store in shock. She just walked away. Was she kidding?
I gave Mandarine years of loyalty and $ 30. In return I got nothing.
It’s been a year since this happened. I still have the flimsy paper credit because it reminds me NOT to ever go in that store again. I“m still hoping for a miracle that the owner will change her mind and allow me to use that $ 30 credit she still owes me from the money they took from me years ago.
But that’s a big miracle. In meantime, I’m not shopping in her store again. And have shared this story with whoever I can. She has made a loyal customer feel all her loyalty was for nothing. All is good if all is good. But if you have a problem with the store or a return, God love you, becasue Mandarine won’t.

Cute clothes and relatively inexpensive! My gf loves to shop here when she is looking for something unique and trendy.

I absolutely love Mandarine! I love that everything is trendy and cute and I can walk around and pick up what I would like to try on without having to look at price tags of every item. I also like how the sales people do not make me feel uncomfortable and just let me shop around…
Lastly, I really like how the store is small, organized, and neat. I don’t feel overwhelmed when I am in the store.
If you see something you like make sure to snatch it up that day or it will be gone! I have only been to the Blvd location and I am going to check out the other location when i get a chance to see if they carry different items.

I dunno what’s up with some of the negative reviews of this place, but I personally really really like Mandarine. The girls who worked there when I went in were super nice and friendly. I popped in about 5 minutes before closing time and ended up trying on a bunch of stuff and they made sure to let me know now to hurry or feel rushed. I really liked the clothes too, the long beachy dresses are perfect for the summer time. They weer about $ 38-​$ 52 each, but I feel in LA or Melrose the same dresses would’ve been $ 98, so I didn’t feel like I was over-​paying.

Blahhh, has anyone been there lately???
They are now at 329 Manhattan Beach Blvd.
They are not what they use to be, I felt like I was in Forever 21. ICK! Try Katwalk or Kitten down the street!
O PS they are over charging on the Big Star jeans, they should be about $ 60 not $ 98!

It’s unanimous… I agree with everyone else here.
Cute, affordable clothes — I can always run in here and find something cute to wear. The bad part is, even if I’m just browsing, I can find something to buy. After grabbing a coffee, I usually say, «Let’s just stroll over to Mandarine and take a peek for a little while» which really means «I need a new dress, so let’s go to Mandarine because I know I’ll find something cute.»
Helpful staff — really nice and know how to help.
The fact that they have two stores in Manhattan Beach doesn’t mean that they have the same store twice in Manhattan Beach. It means that there are two stores in Manhattan Beach with cute, affordable clothes and great staff.

In two weeks I’ve shopped here three times already !
If you are looking for trendy stuff that is decent quality this is the place. For example, simple cotton shirts. Most cheap places carry the low quality shirts however, at Mandarine they carry Alternative Apparel which are good quality nicely made shirts that other expensive brands use to make graphic shirts you buy for $ 100. I noticed that about most of their clothing. As someone already noted the clothes here are the same type you can find in the garmet district of downtown LA; however, the buyer at Mandarine has done a good job of finding the best quality for your $.
The staff is friendly and helpful too! (note: totally off subject but, this is why I lOVE boutiques! You get a distinct vision of the owner/​buyer and generally better service)
The only negative is they need to carry more shoes.

I agree with Allison L. (big surprise). I can always find something, either in clothing or accessories. Everything is cute. Staff is helpful when you want them around, invisible when you want to do your own thing.
Everything is SO afforable, you can literally grab everything that catches your eye and buy ALL OF IT without breaking the bank. Last excursion yielded one shirt, three dresses, and a necklace for 140 bucks. The best part? Only ONE thing was on sale.
CAN’T MISS.
Two locations in MB right now, both awesome.

I ADORE Mandarine.
It is boutique Melrose shopping in Manhattan Beach. I always find something cute and original. Plus, the price is not bad at all.
The people who work there are super helpful, without being pushy. The last time I was there, they went out of their way to help me accessorize an outfit.