Bluemercury

Went in to get my make up done in anticipation of looking for my wedding dress. Had an appointment, of course they looked puzzled when I gave them my name. The lady doing my makeup was almost mute and was expressionless when I told her why I was there, wow way to put a damper on an exciting day. She forgot I needed foundation, mascara, and couldn’t even do my eyeliner or lipstick straight. I felt like I was playing beauty parlor with a 5 year old. So dissapointing and not a fun experience at all. Not professional

I love this store for their products and the staff who have assisted me multiple times! I know very little about beauty products and they have taken their time, given me samples, and let me explore them before I made a purchase. I love the BM line and am sold on all of their products.
I went in for a facial and was less than impressed (that’s why I am not giving 5 stars). And facials are something I am definitely used to! It was loud, the lights were on very bright throughout and it felt very rushed throughout. It was very pricey too compared to what level of service I have been provided at other city spas.

Great store– love the products, love the people.
Definitely where I go to get ready for an event.

The staff, in particular, Caroline give personalized service and they know their product lines.
I go to the shop mainly for skincare products and I feel that they care about their clients.

What a waste! I love makeup and am a sephora junkie and thought it would be great and fun to get my makeup done and buy 3 products. Well you could tell as soon as I walked in (when they didn’t have my apt on the books) that it wasn’t going to b what I expected. They sat me in the chair only took about half my makeup off (eyeliner and mascara still in tact) and continued to put on a bb cream with a sponge. I could feel that not only did this guy not have experience but he wasn’t getting the makeup on all over my face, and I was correct I looked like I was wearing a mask since he didn’t know how to blend. Like what the hell, how am I supposed to trust this person, and he put highlighter on the sides of my cheeks by my nose, are you nuts ew. Waste of time and money because I had to buy something. Go to sephora instead for free. So disappointed. Oh and he made sure to tell me he only does a full face of makeup from start to finish at fashion week or a celebrity, well sorrrrry sir! Not cool.

The tall gentlemen Christopher is the best makeup artist they have at this location…
He’s truly professional and very knowledgeable.
He’s done my friends and my sister’s makeup as well as some of my celebrity clients.
He’s to the point and truly knows his products.
Sometimes people don’t like to hear the truth but that’s exactly why me and my clients go to Christopher.
You should have more people like Christopher!!!
5 Stars!!!

I am a skin care/​beauty junky. I have read more about the science behind products than most people (because it’s not interesting to most people) and I know a lot about my own skin. I went in here while walking home and was just browsing. Since I was the only costumer in the store, and I love talking beauty, I inevitably asked a sales associate a question. No one cares about a long review so I’ll make this short– his behavior was deplorable. I asked about a concealer and he told me I need to drink more water and eat better. He was pretty rude and mean and he launched into a very long rant. I just stood there in silence and disbelief that I would ask about makeup and he would make a judgement about ANY internal factors, including what I eat and drink. It left me feeling self conscious and angry. I see a dermatologist to go over the medical aspects of my skin, not this guy. Feeling uncomfortable I said «so, you’re saying you have nothing here that will help me?» He shrugged and said everything they sell is good but I really need to take care of my self better. To look at a customers face and essentially tell them there is nothing you can do to make it look better is just mean. I couldn’t believe there was a place that would be so rude to someone. I cant imagine saying what he said to another person. I have never written a negative review but at the time I didn’t feel comfortable saying something and it definitely left an impact on my day.

Looks like Blue Mercury finally got their act together. I went in today and got a terrific facial. Alex was amazing. She gave great skincare advice and did a beautiful job on my face.
Alex introduced me to another gentleman who worked for Darphin (I didn’t catch his name). He was lovely and gave terrific advice with minimal pressure to buy.
I was very pleased with the service I received today. Hopefully Blue Mercury will be able to keep their act together for the foreseeable future.

Love this store, terrible salespeople at this one. Very snobby and watched me struggle finding a shade I liked, never asking to help. Too much competition in area, rather go to sephora where they are much nicer

I had the most amazing facial yesterday with Dag at Bluemercury in the West Village. I felt like I went to Spa Heaven and look 20 years younger! I literally had at least ten compliments on how much younger I look. Dag has magic hands and her energy soothes the soul. The products she used were nothing that I have ever experienced before. There is no need for plastic surgery. all I need are facials from Dag. Amazing!

Boutique beauty/​skincare store with spa services on the UES. Very knowledgeable and friendly staff. Excellent sales people, so watch out… because they will try to upset you and if you love makeup and skin care as much as I do, it’ll work! But so far, every purchase I’ve made there has proven worth it. The personal attention, great products and free make up application is reason enough for me to come back, perhaps even for a spa treatment of some sort.

I really like Blue Mercury. I typically shop at Sephora for my beauty needs but Blue Mercury carries a different level of products. I buy my Dermalogica face wash and moisturizer here. The sales people are also super helpful.

I love this place for many reasons: staff is super friendly & knowledgeable about products, also Lisa is fantastic if you need waxing services, a true professional.
I highly recommend this place.

Great services and great products! I have gone to Blue Mercuries in DC and NYC and love the services I get. They are reasonably priced and consistently good. Facial this weekend! Yay!

This is a great love because it is literally a quarter block from where I live. They carry Nars and Laura Mercier which I love. They also carry a lot of skincare products and bumble and bumble. St Tropez too! If you are looking for variety, Sephora is a better bet but I like the convience.