Christina Lehr

Only come here if you’re white– if you’re Hispanic /​black or a person of color they’ll chase you out and ask if you took anything.

I live in Tribeca and like to support local shops whenever possible. As such, I shopped at Christina Lehr a few times. Overall, I like their simple designs for t-​shirts, sweaters, etc. They don’t come cheap so I sometimes wait for their sales. In mid-​August, I bought 3 cashmere sweaters — all over $ 150 (after the 50% discount.) One of the cashmere sweaters fell apart (had a few holes in them given the poor design) within a month. I take very good care of everything I own and couldn’t understand why a BRAND NEW sweater would fall apart so quickly. I took it back at the end of Sept. to see if they could repair it for me — i.e., remedy the situation since I bought the sweater ONLY a month before and only a few wears. After a few days, they told me their wholesaler (???) couldn’t do ANYTHING about it but suggested that I take the sweater to a special tailor to have it repaired. So «I» needed to take this NEW sweater to a tailor and have it patched. Shouldn’t they take some responsibility and do this for their customer? Shouldn’t they acknowledge that they sold me a lemon? Acknowledging a mistake/​poor craftsmanship is human, but I guess not for for CHRISTINA LEHR. Worst of all, they blamed me for not taking good care of it! I pointed out that the other TWO sweaters I purchased is still perfectly fine. Then the salesperson said maybe a moth got to it! Seriously?
Anyway, I gifted the sweater to them. They can have it repaired and wear it. I don’t care as I vowed to never return. Their stuff may be cute (albeit overpriced) but their customer service deserve an F.