Christopher Ferguson, MD

I saw Dr. Ferguson 5 years ago and received good care. Now, trying to get help for a probable stress fracture, I find the office care and attitude has gone way down, which really sabotaged quality of care. Specifically, i had my primary doctor fax referral as requested, called yesterday to make sure the referral arrived on time, only to be told when I came for appointment today that the referral required a different form. I saw Dr. Ferguson in the hallway, who took the whole situation lightly and made a joke. Not the right approach for someone in pain. i’m now looking for more efficient office– less humor, better care.

I had an injury at work on June 15. June 18 I went to see Dr. Ferguson. I had all ready been to the ER and had a soft cast in place and I was on crutches I had a fifth metatarsal fracture. When I got inside the reception area I was asked to fill out a series of forms. I asked the nurse at the desk if she could bring over the clipboard to where I was seated since moving around with a clipboard on crutches was going to be difficult she rolled her eyes on me but acquiesced to my request. After being x-​rayed with some very old equipment in Dr. Fergusons office the doctor saw me. He Informed me that I have what’s called a Jones break. That my only option from his perspective was to use a a bone stimulator and come back in two weeks.. He wrapped a couple of a ace bandages around my two-​piece soft cast and use old-​fashioned pins to attach the ace bandages. They came apart on the way home in the cab. I told him I was in tremendous pain from the break and he suggested that I stop by the drugstore to get some Tylenol. Needless to say no prescription was issued to me that day. The following day I went over to the hospital for special surgery this should’ve been my first stop. Not only did I see talented doctors there but I was treated with respect and dignity. Before going over to the hospital for special surgery I called Dr. Ferguson’s offce to have x-​ray forwarded over to them. The front desk said because of HIPPA rules they couldn’t forward them doctor to doctor which I know was untrue. I was informed that what I should do was come back in and pick up the x-​rays. It’s the lack of compassion from this office and not knowing the HIPPA rules they had me most upset. When you’re on crutches and hurt you don’t need obstacles what’s needed is compassion and I can clearly say that I did not get that at Dr. Ferguson’s office. One last thing when he informed me that I did Jones break I told him that I had read everything about the fifth metatarsal bone at that point and told him that I clearly understood about the Jones break and he frowned upon that. Dr. Ferguson might be good for dealing with bunions but for my situation he was not the right doctor

Called to get an appointment in the Manhattan office on a Tuesday and the fit me in on a Thursday. The receptionist was pleasant, and the system called me with an automatic reminder the day before.
I filled out a few forms as a first time patient — mostly questions about my health history — and waited about 10 minutes until Dr. Ferguson came in and saw me. He took a look at my feet, immediately explained the problems I was having, and after discussing my options, got to work. He explained any pain I might feel and what my options were going forward.
Overall, Dr. Ferguson was kind, efficient, relaxed and knowledgable. I love the fact that he gave me options and explained the pros and cons of each. He clearly cares about his patients and I felt I was very well taken care of. Highly recommended.

I came to this office over the summer after having seen a different podiatrist, Dr. Fabienne Rottenberg (office also in the Upper West Side), whose help I was rather dissatisfied with. I found Dr. Ferguson through ZocDoc, which for me has been hit-​or-​miss, but I appreciate getting to see photos of offices and a visual of what their schedule/​availability is like.
Dr. Ferguson helped me get fitted for custom orthotics and charged me significantly less than what Dr. Rottenberg quoted me at ($ 300 before insurance for the pair versus $ 580 PER FOOT). He also answered a lot of my annoying/​nitpicky questions on what to look for in a good pair of shoes. Dr. Ferguson also pointed out that Dr. Rottenberg actually diagnosed my leg discrepancy backwards, and told me that it wasn’t my left side but my right side that was giving me problems. For this reason, I feel that he gained my trust and that I value his opinion.
Incidentally, I visited his office again a few months after enjoying my orthotics (which are amazing, by the way, and have alleviated a lot of the pain of being on my feet all day at work) because I had a really painful ingrown nail. I felt really stupid because it was probably my own fault, but Dr. Ferguson was really nice to me about it, and was able to fix the problem with minimal pain on my end (hooray for novocaine!).
He shares his office with another podiatrist, and the lobby can get quickly cramped if there’s a lot of patients waiting. The exam rooms are also pretty claustrophobic and clunky, and I imagine some of their elderly patients with foot problems may find it irksome getting in and out. On the plus side though, it’s a ground floor office and is right off Broadway, in walking distance of a number of pharmacies.
I’ll be coming back to see Dr. Ferguson if I ever need any other foot-​related help!

Very kind, gentle and caring with patients! Definitely recommend him for anything podiatry!

Friendly, knowledgeable, efficient, thorough. I don’t know if it can get any better than that.
The receptionists I’ve interacted with have all been friendly.
I don’t ever have a problem getting an appointment here. The doctor is even here on Saturdays.
I wouldn’t go anywhere else.
I recommend Dr. Ferguson hands down without any reservations.
Side note — I saw him on the news not too long ago giving his expertise on the subject they were covering. (I went to him years before seeing him on the news though).