Club Quarters

I wanted to give 4 stars but the room was a bit small, the front desk wasn’t that friendly, AND I HAD THREE BUG BITES ON MY HAND. If I hadn’t gotten a good deal off of Hotwire, I might have raised hell. I probably should have anyway.
The room was clean, aside from the bug thing.
The bed was a queen. 3 minute walk from the R train, Rector Street stop. They had refillable water bottles which everyone seemed to love, but big deal — it’s essentially a water fountain.
Meh.

I visited the restaurant recently and I cannot begin to express how comfortable I felt as soon as I walked in the door. Greetings with smiles. My server taz was incredible. It pays to have great service and he definitely delivered. He explained so much, from the food to even the buildings around us. Thanks again for a comforting evening!

Views are stunning and service is great. I had Fois Gras followed by Caramel Cheesecake. Taz was the server on that day and he made a great recommendations. This is one of the perfect experience i had. This location to watch the sunset with great lights in the evening on the terrace. It is enclosed in winters with heating. Coming back!

I stay in this hotel occasionally for business and always enjoy myself. Highly recommend visiting the restaurant View of the World on the 20^th floor. The views are amazing but what keeps me coming back is the service! I’m usually there on the weekends and Lenny always keeps things fun up there. There is a great dynamic with the team up there. Spencer and Taz have always taken care of me when I have visited on different occasions and the guys always keep me coming back. They seem happy to be there and have a great relationship with their manager Cesar. If you stay here make sure to go up. Their garlic shrimp is amazing!

stayed here for a few nights to be close to the wtc and south part of manhattan. nice staff, free water bottles, view nice free view on the 20^th floor (originally thought you needed to purchase something for the view but you dont). room is very clean and new. close to path trains and subway and brookfield mall which has a very nice food court.

Horrible service. We tried to check in when the reservation was under my dad’s name and they wouldn’t let us and said he had to be here in person (regardless of the fact that we all have the same last names and had CCs to put down for incidentals). He had to park several blocks away because the streets were blocked off. Ridiculous. Super overpriced for the state of the rooms and the space. Next time we will be staying elsewhere as even some of the nicer chain hotels in the area had cheaper rates. Another user described it as a ‘high class hostel’ — that seems about accurate.

I almost felt like I was in an amazing hostel. Not what I was expecting given the price. I can’t believe our room cost $ 350. It was absolutely miniscule even but NYC standards. The bed was thin and springy and the TV was tiny and on a horrid viewing angle. There was also an amazing view of a wall. Oh yeah, if you’re going to be driving in, good luck with navigating the area (construction, police, closed streets) and opening your wallet big time for expensive parking. On the bright side, it was clean, well located if you need to be in the financial district, and the staff was nice enough. But, ugh, an overall disaster really. Very uncomfortable stay. Should have booked a room elsewhere.

I would recommend this hotel. There were a couple of small issues upon arrival. The manager, Kristin, responded with kindness and rectified the situation, turning our experience into an overall positive one.

Adequate. Tiny room. Down on a dead end by the WTC construction.
IKEA decorating. Couldn’t find the closet in the room with the bathroom door open.
Not dirty, not old or smelly. Just not much.

Restaurant staff very friendly. Great overall experience. Amazing drinks from the bartender. I will be back again.

Update — after my review posted the hotel contacted me and has responded in an appropriate manner. While I still believe you should take note of my experience it is good to see responsible hotel management step up and do the right thing.
Warning — Use Valet Parking at your own risk. I just picked up my rental car from the valet at Club Quarters — WTC. As soon as I got in I noticed a creak when I opened the door that wasn’t there when I checked it in at the Valet. I did a quick walk around look at the car but didn’t see anything more than some scuffs. I left, stopped at a restaurant and then my wife spotted a significant dent in the drivers side fender in front of the wheel well. It was easy to spot when the sun was shining on it. I called the hotel, got passed to the garage, and unsurprisingly I was told sorry but no compensation as I had left and no one on their staff reported it. So shame on me, but please be aware that someone working for this company is denting cars and not reporting it and I hope your car is not the next one.
P. s. I was happy with the hotel until this event.

Don’t stay here unless you do not want to get any sleep. The bed was so short that our feet hung off the bottom. We barely had any room and it was very hard. The air conditioner made banging noises all night. There were 3D stains on our comforter when we arrived, so we asked for a new one. The stains looked like you could scratch whatever it was off. At night, sketchy people hung outside the hotel. Maid service was weird. Giving us hand towels but not real towels so we had to request some. The soaps were nice though. The coffee machine on the main floor continually had someone trying to work it while it was out of something. Several people noticed their elevator card not working each morning.

For the price and booking this on Priceline’s express deals without knowing this would be the hotel that I’d be staying at, I had a good experience. My room at was quality. Smaller than your average hotel room but not too small with a king size bed and had basically all you need out of a room. TV, fridge, microwave and desk to work during a business trip.
I arrived well before check-​in time and left my bags at front desk with ease so I could go explore the city. Upon returning to check-​in, the hotel had my bags waiting for me in my room.
Only minor issues I had was that there was no iron or ironing board when I was looking to press my shirt. Also construction around hotel posed an obstacle getting to rest of the city if you’re walking. Hopefully that won’t be an issue down the road.
That aside, I would definitely stay here again and recommend Club Quarters.

The people on Unilocal that complain about the size of these rooms clearly have not stayed in many hotels in NYC. I’ve stayed here twice, once in a room with a separate bedroom and pull out couch (through Priceline or Hotwire can’t recall which) and once in a regular room as a G-​woman on per diem. My regular room had a balcony with a table and two chairs on it. When was the last time you stayed at a hotel in NYC where your balcony was so large it had a table and two chairs, um, pretty much never. I’m dinging them one star for the lounge area which offers soft drinks and some snacks (chips and salsa and olives on my recent visit) but doesn’t seem to get restocked. I was also annoyed that ice/​vending are only on two floors, but I get it, real estate don’t come cheap. Check in is a breeze. Overall, a very pleasant place to stay. Dig the free water as others have mentioned.

Stayed at this location for my birthday weekend and honestly didn’t have any complaints ! Check in area was a 123 process after it cleared, and the lobby gives free complimentary coffee (espressos and all). Each floor contained free water with the ice and snacks machine on one of the floors. Rooms are definitely good sized and clean for a weekend stay. I love how they have a music doc in each room which makes the getting ready process a exciting moment. My boyfriend and I had an amazing stay and will be back this summer at Club quarters for the hell of it ! Only thing I was ehh about was the lack of communication dealing with the valet parking. The guy didn’t know any facts and barely spoke English

Great hotel in the heart of the financial district. It was clean, offered free wifi/gym/printing/coffee…much more than you usually get at a NYC hotel. My company booked the room so I can’t speak to the price, but it was a great experience and I would definitely look into staying here again.
The hotel also had a couple nice touches that I have never seen before in a hotel (and I travel a lot)…
— Free empty water bottles and chilled water on every floor. (!!)
— Free laundry
— Fun NYC– themed books to browse through in your room
I do wish they offered a later «late» checkout than 12:30pm. They said it’s a $ 50 fee if we check out even a minute later than that. Kind of annoying but considering most NY hotels make you check out at 11am, I can’t complain.

Strange to stay next to what used to be world trade towers. At the same time it was incredible. I have always loved NYC it is part of my life since I was little. Deeply sad about the total devastation down here.
I booked this hotel through an app, not sure I can say the name. Let’s just say there’s a «negotiator» that was also on Star Trek.
I booked it as a «secret» deal so I didn’t know the hotel until after it’s booked and paid. (that app is magical I have had some great deals) Back to the review, when we arrived it was midnight exhausted and wanting to get into our room the desk clerk upgraded us to a junior suite! YESSS in NYC that’s huge. great room 18^th floor facing the memorial. Really quiet at night. Maybe too quite for Manhattan. I would stay here again. Even being heartbroken. very little night life in the financial district, but knowing NYC and the subway, fun is only a few stops away.
would give 5 stars but I’m reserving that for my review of the Smith Thompson

I really have no complaints about this hotel. I did not partake in the free coffee or lounge area so I can’t review that but I did fill numerous water bottles and that was great. The location is outstanding, being right across the street from the ⁹⁄₁₁ museum and memorial and within blocks of Battery Park.
The rooms are on the smaller size, expected for that area, and I could hear the tv of my neighbor in the morning. The beds were fine but not on the level of some of the Luxary, heavenly, etc type beds some of the hotels have now.
The biggest and most unexpected surprise was the restaurant on the 20^th floor. I went and sat out on the deck around 5 pm and was treated to an amazing view of the Memorial. Which lights up as the night darkens. The Happy Hour menu turned out to be very reasonable and the service was good.

This is going to be very quick, just like my stay here — since I only stayed at this Club Quarters, for a conference that was held right by the World Trade Center.
Pros:
— Decent pricing,
— Clean rooms
— Clean bathrooms — you do get soap, conditioner, shampoo, and lotion
— Great location — it seriously is just, a block or less away from the World Trade Center (a little more time to get there right now, because of the current construction). And there’a metro stop about two blocks away.
— They have a water-​filler and free water bottle station on each hotel floor, for their guests! Great for taking with you, to make sure you stay hydrated on your NYC excursions.
Cons:
— I got one of the cheaper rooms, that didn’t specific a «view» — and got a third floor room, the window facing construction and TRASH. You get what you pay for, ahha.

First time in New York — first time at Club Quarters. I gotta admit, coming from JFK to this hotel made me cringe. Dang, this is NY? –_​– I didn’t expect much from the hotel either, when I pulled up in my yellow taxi but when I got up to my room on the 7^th floor. WOW. I was thoroughly impressed!
They have bottled water on every floor for FREE (what whattt), they are very environmentally friendly, ice (3^rd floor), and a fitness room (on the 6^th). Breakfast at 7am. man, I already memorized the list of important stuff! Overall though, the room is small but a very simple space. Very nicely kept, and a modern furnish. WOW! I’m really liking this place! :) I don’t have a bath towel though. :/