Herrick Lai, DDS

Love Dr. Lai!!!
I’ve been seeing Dr. Lai for 4 – 5 years and have had a very positive experience every time I’ve seen him for everything from teeth cleaning to crowns. His work is impeccable, and he is very detailed and thorough. Moreover, he’s a super nice funny guy with a great personality & demeanor who is pleasant to be around. He’s very accommodating — I’ve had emergencies and he’s squeezed me in last minute. He’s also fixed issues I’ve had between appointments without charging me (due to the fact I’m a long term patient of the practice)
I recently had crowns done on my two front teeth which was nerve wracking. The procedure went smoothly and my new teeth look fantastic! I thought I would need to go to some famous celebrity dentist to get that kind of work done, but he did a flawless job. Can’t tell you how much that means when you are talking about your two front teeth!
I’m a fan of the fact that appointment confirmations and reminders are done over text/​email. And the office is clean, nice, comfortable and modern.
I’m a huge fan of Dr. Lai and highly recommend him to anyone looking for a dentist!

Dr. Lai provided me with his complete attention and explained every step of what he was doing, including whether or not it would be out of pocket or covered by insurance. He did a very gentle and thorough job on the routine cleaning and bonding on sensitive gum areas. Could not ask for anything more!

I avoid dentists like the plaque but I finally had to go since it has been 6 years since I last saw one. When I walked into Dr. Lai’s office, I was struck by how clean and immaculate the waiting and office were. The same can be said for his equipment. What was best was that Dr. Lai immediately put me at ease. He does all the work and cleaning himself and did not pass me off to a hygienist. He was meticulous cleaning wise and replacing my old fillings. This is the first time I have been so happy with a dentist that I am more than happy to come back in 6 months for a cleaning. Btw, I made an appointment for my husband too.

My brother is an oral surgeon, so needless to say, I’m picky when it comes to someone probing my mouth with sharp tools. Since my brother isn’t in nyc, finding a good Dr in the city is a daunting task. Dr Lai is fantastic. He’s gentle, thorough, and polite. It’s nice to see that he does alot of the clinical work himself. Often, I’m handed to a hygienist or resident and I only get to see the Dr for 5 minutes for questions. Recently, I took some pretty bad trauma to my mouth, and he patched me up gently and efficiently. Even though his office is modest, he has pretty updated equipment. I’d rather see a Dr invest in the latest dental equipment than superficial things like massage chairs. If I had to pick on anything, if would be the FM radio in the background. 5 stars well deserved.

Finding a good doctor/​dentist is such a frustrating challenge that whenever i find a good one, I feel like I should share. Dr. Lai is friendly and polite, yet efficient. I called the office for an appointment for a routine checkup/​cleaning on Thursday, and was booked for the following Monday. The waiting room and patient room are immaculate. I’m kind of a germaphobe, so I was impressed to see that all of the equipment is new and visibly clean. I was also impressed that he does all of the clinical work himself — including the X-​rays and the dental cleaning. Most other dentists will delegate this to a dental hygienist. Highly recommended.