Laser and Mohs Dermatology of New York

The office and the staff are impeccable. Great way to start an introduction. Dr. Quintana is first class. Careful and precise while being extremely attentive. I would highly recommend her to anyone seeking a professional dermatologist that is a cut above.(No pun intended). ;-)

Office is clean and inviting. Short wait time and I was in and out for my appointment quickly. I came for an annual skin assessment and was seen my Dr. Boker who is friendly, professional and efficient. I would recommend to someone looking for a dermatologist.

I thought Dr. Alvarez was very professional and easy to talk to. The office itself is very fancy. The receptionist was very polite and offered a refreshment.
The reason for the «A-​OK» three star rating: they prescribed very expensive Valeant-​brand topical lotions that cost several thousand dollars, when better-​value alternatives are available. Moreover, even though I had a CVS Caremark prescription plan (and stated that fact to them), they recommended a weird mail-​order only pharmacy called Philidor and assured me it would be cheaper. I called Philidor. Not only was Philidor very inconvenient, in the long run it was astronomically more expensive.
It was so obvious that my CVS plan ($ 15 out of pocket expense as opposed to hundreds each month with Philidor) was so much better, I couldn’t help but wonder if there was a conflict of interest that incentivized Laser & Mohs to recommend such an unquestionably terrible prescription option. It’s a shame that their prescription recommendation caused me to lose confidence in their office because I liked Dr. Alvarez.

When someone tells me they need a dermatologist, I suggest Dr. Quintana to them every time.
The office is extremely modern, spotlessly clean, and they offer coffee/​tea/​beverages while you wait… however you take it. I’ve only once had to wait longer than usual (almost an hour actually because apparently the doctor was delayed by public transit) but was given a soft, plush blanket to wrap myself in while I drank my green tea and watched the morning news in the exam room.
The less than perfect rating is because of the same gripes that many other people seem to have: visits are short and abrupt with little to no explanation. I don’t accept that though, no matter where I go, so I push and ask a lot of questions because I don’t like to leave any office without understanding my ailment or its treatment for that matter. The doctor seems to rush through an explanation as quickly as possible, to the point where I’m surprised her PA’s/nurses can keep up with her.
This doesn’t stop me from continuously coming back though, year after year, and recommending her to others time and again.
And for the people complaining about billing issues, please research how insurance companies and medical offices work: any facility or Doctor can choose to «take» or «accept» any insurance that they want… this doesn’t mean they are CONTRACTED with or IN-​NETWORK with your insurance company by any means. They can be out of network (un-​contracted) with your insurance but still «take» it from you when you have your appointment … But what will happen is that they will submit your visit/​procedure to that insurance company and the company will then in turn see that they are not in network. You’ll be responsible for an out of network payment and thus pay more than you would have if you saw an in-​network doctor. Be smart about your life: Do your research with YOUR insurance company before you see any doctor. Check they’re contracted before actually having your appointment!

I love this place!
Dysport! The doc was so precise and my forehead looks amazing! The staff could be a little bit more friendly, but the doctor’s personality more than makes up for it.

Lovely white, clean office and very professional staff. There were also chocolate treats (Hershey’s kisses, Hershey’s mini chocolate bars) for us… If you’re addicted to chocolate as much as I am, this makes an amazing first impression. In addition, I didn’t have to wait long to be called in.
I saw Dr. Alvarez and he was wonderful! He was very hands on, friendly, knowledgeable and his nurse was also really nice.
He took a close look at my rash, and addressed all my other skin questions. He also let me know the specific name for the the skin condition I have (which the other dermatologist didn’t know or just didn’t provide the information) and gave great advice on how to treat it using cream and a prescribed lotion.
Also, they send prescriptions electronically to the pharmacy so it’s easy and no fuss.
The only complaint I have is that Dr. Alvarez contradicts himself at times, so can be a little confusing. For example, during my first visit he said I didn’t have a certain skin condition but in the subsequent visit, he mentioned that I did. Also, he gave me instructions on how to treat the rash on my right arm (that is looking much better!) and said not to put the Gold Bond cream on the rash but when he repeated the instructions, he told me to put the cream on it.
I’m really happy I found such a great dermatologist, though I wish I had come to Dr. Alavarez first. Thank you to Dr. Arthur Lubitz (allergist and he’s also good) for the recommendation!

I went to this office to have a mole checked. The office is extremely professional. The front staff is friendly and efficient. I had the good fortune to see Dr. Boker. He took me early. His assistant was excellent. He told me the mole in question was not a problem and he saw no need to remove it. At my request, he did remove it and I agreed to pay for the procedure. The charge was modest ($ 50.)
I could not be more pleased with my visit to this office. If I, or any member of my family, needed a dermatologist in NYC, I would definitely see Dr. Boker again. I highly recommend him and this office.

Great office — although I have never been to Dr. Quintana, my sister goes to her and insisted that I go to their office to treat my eczema. When I booked, Dr. Quintana was not available, so I saw Dr. Alvarez from the same office.
Since my first appointment for eczema, I unfortunately experienced rather severe burns on my hands and have been back to see Dr. Alvarez twice since then, so I’ve had a few appointments there.
First, the office is clean and the staff is professional and welcoming. They always offer me water/​tea/​coffee, and the one time I accepted the coffee offer, I was seen before I even had a chance to finish the cup, which brings me to…
Second, I have never waited more than a few minutes to be seen. C’mon. That’s huge, especially for a midtown doctor and my usual appointments being right after work.
Third, and most importantly, the care I’ve received there is amazing. The assistants are pleasant and thorough, and Dr. Alvarez has provided quality care and a compassionate attitude. I don’t feel rushed out of the room with a prescription, and he really takes the time to explain his diagnosis and answer my questions… and, I’m the obnoxious patient that googles WAY too much, so I usually have a lot of questions.
Overall, I really have no criticism for this office, and if I have to see a doctor for several appointments (which the burns have required) I’m satisfied to come here.

I went to Dr. Quintana’s office back in June at the recommendation of a friend for my yearly full-​body scan. Fortunately, she does accept my insurance. The office itself is in midtown, convenient to public transportation, and is beautifully appointed and immaculate. Yes, there are chocolates up front! The ladies at the front desk were pleasant and attentive, and take a computerized picture of you before you go in to see the doctor; for their records, and for security purposes — I would guess. I didn’t have to wait too long.
Dr. Quintana was assisted by a nurse, and they were both lovely to deal with. She actually complimented my skin, and said, «Good genes!» High praise from a qualified dermatologist, believe me. Nothing felt rushed, and we even joked a bit. She gave me a thorough exam, and said, «See you next year.» I felt very satisfied with the exam, and most certainly will return again.

I love Dr. Quintana. I was suffering from hormonal acne and nothing worked. Since used her prescribed treatment plan, it is gone. I appreciate that she loads you up with samples and never lets you leave the office without coupons for each prescription she gives you. I have found that there is sometimes a wait, even if you have an appointment, but as is the case in many dermatologists offices.
I would highly recommend her.

I have been going to Dr. Quintana for several years. The office is pleasant and cheerful. The staff attentive and helpful. Dr. Quintana is lovely (and beautiful as another reviewer stated). I have never waited more than five or ten minutes if that. I recommend her practice.
bblair

nice clean, white space, packed with chocolates in the front. the staff is friendly enough. Dr. Quintana is nice and sweet, not to mention beautiful! she listens and offers a realistic approach to your concerns. i do at times feel rushed, but i know she’s very busy.

I’ve been going here for a few years now and I have to say the place is a well oiled machine. Before my first visit they took all my insurance information and verified it before i came in, so I didn’t have to wait in the office. The new office upstairs is also immaculate.
Dr. Q also know how to work some serious magic. She gave me a regimen of creams to use and they cleared me right up. I have the whole family seeing her now.

Ive been her patient for a few years now and while Im only going for Eczema flair ups and some foam and ointment its a really nice office. Its not my little visits that are fueling this great office upgrade but its nice to know that there are people that can afford that kinda uninsured treatment to keep this office running. lol
The Dr. herself is a very nice person. At least to me but then again I am only going for pretty simple stuff.

The assistant was helpful and informative and the doctor was prepared for the appointment. After being mis-​diagnosed by a previous derm Adelle addressed the issue and prescribed medicine that helped immediately.

Don’t do it.
First, I am a working professional and I need and require that my appointments for medical services be timely and efficient. I chose Dr. Quintana because her office is directly across the street from my office building — like across the streets, not a block away, not half a block down the street, but directly across the street. Foolishly, I thought this would ensure that I would spend a minimum of time away from the office. I was in that office for 56 minutes and I spent a grand total of 3 minutes with Dr. Quintana.
Second, the office staff — I have my suspicions about their organization. First, I arrived and I was asked for the paperwork I received over email to fill out. No, I never received any paperwork. Believe me, if I had, I would have filled it out. My goal was to make this the shortest appointment possible. The waivers and forms I had to sign, gave me pause. You had to authorize the office to appeal your insurance claim in the event it was not approved. That seemed a bit aggressive and under no other circumstances have I been required to sign such a form. IThen at the end, I was offered a printed receipt. Only to have them realize the printer wasn’t working. I was asked to wait and as it crept to the 55^th minute, I left with no receipt.
The treatment. I guess. I spoke with Dr. Quintana about my issue and the treatment recommended by my prior dermatologist, she was quick to say that my previous doctor was all wrong with her treatment. I walked out with three prescriptions. Um, thank goodness I have excellent insurance. I haven’t filled my dermatological prescriptions, but one tube of clear ointment was $ 700 without insurance. Upon going to a different dermatologist when the problem persisted, I was told that I should not have used the $ 700 ointment for as long as I did, because use over a specific period of time leads to «thinning of the skin.» Come again? And I used this ointment on my face. Obviously, I was none too pleased with this news and the problem nonetheless.
Never go.

Like other reviews say — her office is very fancy. high ceilings, immaculate white walls, etc etc.
I went in a few weeks ago, took about ten minutes to fill out some paperwork, and was taken into an examination room right away. The nurse asked me some questions and took some pictures. Dr. Quintana came in about two minutes after my pictures were taken. She was very nice and friendly and asked me what my reason for seeing her today was. I told her and quickly examined my body. She then told me what it was and gave me some samples of medications and some prescriptions and then probably went off to see her next patient.
Wait time — short. Face time with doctor — also short, but sufficient.

I started to see Dr. Quintana back in January/​February of 2011. I was extremely skeptical, but desperate for treatment of my adult acne. The nature of my profession is sales, and the better I appear physically, the more I sell. Everyone in my office recommended her to me.
My face was covered in scabs (b/​c I like to pick at my blemishes), and scars, and more blemishes. When I had my 1^st visit, I was a little put off by the approach of topical treatments and pills, but they all worked!!!
My before and after photos are amazing, and I honestly never thought my face could look as good as it does now. My friends and family notice, and so do my clients, it’s a major boost to my self-​esteem.
Dr. Quintana’s office is so conveniently located and she has long office hours, it’s amazing!
Her staff: Erica, Kerry Ann, and Tanisha (always helps me get a good appointment time & is very flexible in re-​scheduling) are amazing, helpful, and efficient.
My face is a testament to Dr. Quintana’s skill for handling my adult acne,
and I am so grateful.

After months of dealing with a terribly painful and distressing skin condition and seeing four other doctors, I finally found Dr. Quintana after reading a bunch of positive reviews. It took two weeks to see her, but I had desperately hoped it would be worth it.
Sadly, it was not.
Her office is very nice and her staff was quick to offer me a complimentary beverage in the waiting room. I was 15 minutes early, and I went into the exam room right at my scheduled time and quickly spoke with a nurse who did general intake stuff. Then, I waited. And waited. And waited. For 45 minutes. After a bit, I could hear the nurse in another room speaking to another patient (who had a bug bite problem, evidently). About ten minutes later I heard the doctor go in and they had their consultation. I heard all sorts of things about this woman’s situation. That was worrying enough (could others hear me talking to the doctor when she finally came?), but having someone who was brought it after me get seen before me left me really distressed (particularly since I had made it clear to the nurse the amount of pain I had been in).
When Dr. Quintana arrived (again, 45 minutes after I was placed in the room in a gown that barely went around me), I explained my family history of terrible skin, the condition I’ve been suffering from for the past several months, and that I was completely at the end of my rope and desperately needed help. I did not feel that she cared about my situation, and after I started crying because of all the pain and stress, she seemed even more cold and distant. She did a full body skin check in about four minutes, looked at the main area of concern for a brief moment, and left after about eight minutes of total exam time after telling the nurse to give me some sort of lotion. The nurse handed me a bag with some small bottles of Cetaphil body wash and over-​the-​counter moisturizer. I was heartbroken.
The only good thing to come out of my appointment with her was the name of another doctor to see. He’ll be my sixth doctor I’ve seen about this condition in the past two months, and I desperately hope he can figure out what’s going on with me. Dr. Quintana definitely didn’t seem to care enough to even hazard a guess of a diagnosis.
Her office is nice, but her attention to her patients is weak and worrisome. Being that I have a family history of such horrible skin, I’ve known for ages I needed to find a dermatologist. I guess I’ll have to look for another one, because I have no desire to ever see Dr. Quintana again. Perhaps she’s great for cosmetic procedures, but for an actual medical problem, she didn’t seem to care one bit.
Edit: Thank you, Michael T. For reading my review. I must say, however, that I am greatly distressed over the fact that Dr. Quintana shared private medical information with a non-​medical staffer who then posted about it online. I feel that by publicly disclosing a patient’s medical situation (good or not) is highly unprofessional and borderline unethical. Also, please look into the sound issue. Your exam rooms are clearly not as private as you think they are (I know entirely too much about bug bite girl now). All in all, your reply made me even less likely to want to return. Please reconsider future public postings of patients’ PRIVATE medical information. For shame!

I was very nervous when I made an appointment with this office since I’ve had some bad experiences with other dermatologists in the past. But, the home-​like atmosphere of the office made me feel relaxed. The office is clean and modern, with flat screen tvs. and complimentary beverages for the patients. The receptionist was friendly and had a warm smile. I like that the nurses were organized and helpful and nice. Dr. Quintana answered all of my questions and was very professional and knowledgeable, not to mention sweet.
I also used one of the pharmacies that they recommended and my experience was great there also. I’m just glad that I finally got medications that work. I’m definitely sticking with this dermatologist.