Oakley O Store

Went to Oakley to get prescription sunglasses. Cannot say how wonderful the optician is. He was very patient and did everything to make sure I got what I wanted And what looked good on me. He ordered them in a special color and when it came in the lenses were the wrong color. He was so nice, told me to take them and ordered the right color at no charge. So worth the money for the quality of the product and the amazing customer service.

Just wanted to give a huge thanks to Robert, one of the Managers. He took care of me last week. In a city that is fast paced and is not known for their kindness and hospitality, Robert totally shattered the stereotype of New Yorkers being rude. Thanks Robert for a great shopping experience.

Every time I enter an Oakley location, it’s a superb experience! They «get it»!!! Customer service is excellent!

Been trying to find a specific pair of Jawbreakers for a while and I managed to get them here. We ended up buying two pairs of sunglasses and the girl who helped us was awesome. Quite knowledgable, and just very helpful!

ONLY PLACE to sell beanies in March! Jayleen Y. and I searched all over the City to find beanies (because we are weather wimp Angelenos who can’t stand anything below LA weather).
I can only attest to the quality of the service and the pricing of this particular beanie. The employees were extremely kind! Also, the beanies were discounted! (Probably because winter was technically over)
THANK YOU OAKLEY O STORE, FOR SAVING MY EARS FROM THE COLD.

Great store.
Lots of variety — Oakley has done a great job expanding their line.
Everyone here was friendly and helpful.

Another Excellent Customer Service by This Cool guy Brian! Incredible Knowledge about Products, They will Educate you about Products AAA+++ way
Really Oakley’s Staff at Time Sq are way beyond Excellent! really Surprisingly!!!
All Retal Stores in MANHATTAN needs to Learn from them, How to Handle Customers, One Of Top Cool store to Visit in Manhattan! You must visit if you are from out of town or overseas or even New Yorkers ‘too.
Excellent Products, Perfect Location, Cool Knowledgeable Staff, Super Friendly Top Class Customer Service!!!
and Don’t forget, This is Most Busiest Location in Manhattan so Staff Must Work Hard and Smart,
They DESERVE $ 30~/hour kind!
SUPER SUPER HIGHLY RECOMMEND TO ALL!!!
BIGUP TO ALL STAFF @ OAKLEY TIMES SQ!!!

Ah Time Square! The land of abysmal foot traffic and tourists consumed by wanderlust, my favorite combination in the world… if hell froze over.
I usually don’t’ wear watches nor sunglasses for the simple fact that i ALWAYS seem to lose or break them in some form of manner. In this case, severely scratching my Oakley Planitiff’s lense :(Instead of purchasing a new pair, i opt’d for replacement lenses which considering the price. is a far better option. Not to mention that there are multiple colors to choose from.
The store isn’t large any by means but hey. what do you expect for a store that sells mainly sunglasses. Help by staffer Bryan, he was totally cool and very helpful to my needs. Thou i should of called in first to see if they had my VR28 black iridium lenses. On top of finding a color that i liked, he even offered to help me put them in which tells you bout the customer services in this place.
Avoid time square by any means but if you need a fresh pair of oakleys, take a visit here, you can’t go wrong.

despite being in the middle of times square, this is a great store with great reps and sales people. they are attentive, provide good information, and there’s enough of them that you still get the personal service feel. i come back here often with the b/​f to purchase Oakley items… the only drawback is that it’s in times square… you’ll have to fight with tourists to get into the door!

Great store.
Extremely convenient location, and awesome staff.
Took nearly an hour to find a pair of sunglasses to fit my giant head, but so worth it.

This isn’t a review more of a response to the guy complaining about the lenses, Ive shopped at Oakley for years and you can return or exchange glasses at oakley stores up to a month after you buy them as long as they’re in «re-​sellable condition» like every other store in the country. Also it sounds like your accusing the salesmen of scratching your lens when they were cleaning it, they rub the lens with a microfiber bag to clean them, it’s an impossibility that it could scratch your lens, it’s also what your glasses come packaged in to protect them from scratches. It sounds like you scratched your holbrooks and tried to extort new ones for free and got upset when they followed their own policy that’s printed on the receipt and embossed in steel at the registers, perhaps if you were this passionate about it you would take better care of your «300 dollars worth of shades». Also your review isn’t even relevant to this store, you wrote the same review on almost every oakley store in the country.
So anyway, bought some Jupiters here, cool new store. what up C-​6

Oakley in Times Square, hell yes!
As a flagship store it does have items that Oakley Vault stores don’t have as far as clothing and glasses go. They have a sweet computer that you can operate and customize your sunglasses and the employees are more than helpful. I can’t say any bad thing about this location.
To the reviewer with the scratched lenses: I agree that it’s frustrating but it’s not the fault of this location, once you buy an item and want to activate its warranty you have to deal with other people. A sales person’s job is to sell you the item, that’s all.

Wow, Oakley just opened in the smack dab middle of the world.
Great!
Grand opening was bananas! Free prizes and giveaways.