Shana’s Nail And Spa

I’ve come to this place a few times and have had pretty decent experiences. Today I went in for a gel manicure and was very disappointed. The girl who did my nails was really rude, repeatedly scolding me to put my hands father into the uv drying machines even when I had them all the way to the back of the machine (so much so that my middle and longest finger’s polish got smushed). She also messed up two of my nails and blamed it on the fact that I didn’t put my hands far enough into the machines… the job she did was mediocre and her attitude was horrible. She chomped on gum the entire time, didn’t make eye contact, and seemed like she was really unhappy/​grumpy. This place is generally a decent place to get your nails done, but the girl who serviced me today was particularly underwhelming. Unfortunately, I didn’t catch her name.

The vibe was relaxing here and the people were very flexable. The last customer is 6:30pm, and after being turned away at my regular spot, i got here at 6:40pm. The quality was amazing and i love the soft relaxing music. Kelly was amazingly cool to my son who had to sit through.

I live in the area and have been on the hunt for a nail salon that provides good service quality pedicures, something that is hard to find in this part of town. Shana Nail was not the place I was looking for. Won’t be returning.
Came in here on a Friday when it was really busy and just when the weather was starting to break so I needed to get my feet right. If a place takes care of your feet when they’re slammed and the basic pedicure is worth the $ 25 price I think it’s worth it. Shana did none of the above.
My pedicure was done in about ten minutes, no scrubbing the feet. I had to ask her to clip my cuticles properly and clean beneath the toe nails. All things that should be standard with any basic pedicure.
Got a mani pedi. Went to get my mani and there was no soaking my fingers, just straight to clipping cuticles and painting my nails. Paid for gel on my fingernails ($ 10 up charge) and the gel manicure was chipping in three days. I would have marched there for a refund, but I was out of town for a week when the chipping started.
Not worth the money I spent there. Won’t be returning

Just went to this Nail salon and would love to share my experience. Why? because it was through Unilocal that I found it and I like to support the chain of trusting others for recommendations.
1. The service is nice, pleasant. Not trying to push products or services in your face. You ask for what you want, and that;s the end of the story. Love that!
2. Very clean, which is important for me. And the design of the space is with good taste.
3. They have the chairs that I like, the ones that give you a massage while your pedicure is being done. (Plus points for this)
4. Great variety of colors. For example, they already had today the new colors for the Summer from Etsy brand.
5. Overall the work was good, but not great. Why? I feel the bottom of my feet scratchy, and this is uncomfortable. The person didn’t spend the proper time with the right pumice stone or tool to make them soft again after the dead skin was removed.
6. Very good price to add the liquid that removes your dead skin. At least for the UWS standard prices I pay.
7. There is a variety of nationalities working in there. I thought there were going to be Dominicans, due to the location, but there was no even one Dominican.
8. They have magazines, not sure how updated they were.
Extra info. they got very busy around lunch time, I guess the workers from the hospital take this time to pamper themselves. So better to arrive before or after that time.
hope this is helpful and give you a sense of what to expect. I don’t give 5 stars because the interior design has to be extra special and the service customized and not 4 only because of the scratchiness on my feet.

I’ve been on the hunt for a new nail salon I can regularly go to. After my visit to the Presbyterian Hospital. I was glad to run into this gem (WALKING DISTANCE FROM THE HOSPITAL) I walked in around a Thursday afternoon. I was seated right away and was lucky enough to have Vicky give me a mani/​pedi. Everyone in here was really kind. I was impressed by their services, cleanliness, and their prices were reasonable. I didn’t feel intimidated at all and Vicky did a phenomenal job removing my bad hang nails and cuticles. When it was time to check out it was smooth and fast. I tipped her on the card and her tip was given to her then and there by the manager. This made me feel relieved because I’m never 100% sure if they received their tip. Overall I would recommend this nail salon to any friends of mine and I was more than pleased with my experience here.

Nice techs, but so fast that I feel like $ 22 for a ¹⁵⁄₂₀ minute pedicure was a gimmick. Plus, I already fill my ingrown toenail coming on due to the way the tech cut my toe nails. :/​/​Won’t be back.
P. S. I didn’t see my tech open a fresh pack of tools, so who knows if they are sanitary.

They’re very clean and considerate of your needs and what you ask for. Very minimal conversation going on so it helps with the peacefulness of the atmosphere. Not like most of the mani places in the area were there’s so much chatter and vulgar speech going on.

Very peaceful Spa salon. Enjoying every minute. Jazz music is extremely soothing. The Staff is very friendly and polite.

It’s really hit or miss here depending on which attendant does your nails. Beautiful inside. And very friendly. But not everyone is skilled or gentle which could ruin your experience.

Absolute worst gel manicure ever. The woman who sits closest to the door always (been here more than once) is the most careless manicurist ever. Raced through it, didn’t time the UV at all and didn’t care to ask me how they looked. Embarrassed at how bad they look. Looks like I painted them myself. Never going back here. Other times my pedicures were fine but after this id rather go downtown and pay more money.

I wanted something simple and classy so I thought a French Manicure would be perfect (with the help of tips). She told me tips would cost me $ 40 (with the powder-​dip) or $ 65 if I did the UV gel French tips? I wasn’t quite clear on what she was saying. Anyway, I opted for the $ 40 tips. I don’t like when nails look too thick so I had her file down the powder a bit when it settled.
I walked in an hour before closing and the older lady (sits by the door) took care of me. She zoomed right through the manicure. It was soooo rushed! Literally, she was done in like 20 minutes which resulted in the tips not looking as even as I would’ve wanted. I included pictures. The index nails looked so different from one another. I wish she had taken her time. I was unhappy with the service. Don’t even think she cleaned up the cuticles. Not that it matters much but she didn’t say a word the entire time, even when I tipped her… not even a thank you.
A week and a half later… two tips have already fallen off! Waste of money! That’s what happens when you rush and do a bad job!

I give them two stars because 1. You have to be lucky with one of the experienced technicians. 2. Pricy. 3. Rude no client manners. unless Shana herself is in and everyone acts nice.
I use to like this place but since they moved to the new location all they look for is how to rip you off. Even on your last dollar. If I am spending 60 $ on a nail place for a gel manicure and regular pedicure with tip. That is not cheap. I expect to get my nails professionally done and at least with an experienced technician. But at shanas nail and spa you have to be lucky to fall on a experienced technician. So you have to pay for your luck and most of time your not going to be happy. And when you finally find the well experienced technician they won’t like you if you leave appointments with them. That is not fair. I had to beg one of the technician to do my gel manicure and pedicure because she’s the only one who dose them good and now she gives me an attitude look every time she sees me. And I always left a good tip. It is not worth spending all that money when you don’t get the best of the experience. I really hate talking negative about people or businesses but I really am fed up with them. They need to teach they’re technicians how to do pedicures and colors because people go there to have a moment to themselves and relax not the opposite to get irritated and aggravated and to pay for unhappiness. I HOPE THEY GET TO READ THIS LONG REVIEW SO THEY CAN LEARN HOW TO TREAT CLIENTS THE PROPER WAY.

I am a regular here. Friendly staff and new spacious clean location! The bathroom is large and spotless. I like to come here with friends and chat. Gel manicure is $ 26.50 when you pay with a card. Please tip in cash!

I told myself that I wouldn’t step foot back in this place and I don’t know why I did. Its my birthday so I decided to do a gel manicure, I walked in and was told to have a seat because no one was available to take me, I sat waiting meanwhile another customer comes in for a manicure, a «white woman» the manager left her table and started to do the other customers nails, I’ve always noticed that they go above and beyond to cater to others possibly of status or race. REDICULOUS… I AM A PAYING CUSTOMER JUST LIKE THEM
–black woman

I love the cleanliness of the shop … I love the spaciousness. And the workers are very sweet. It’s never over crowded.

Update: I returned for a second visit, solely because I needed my nails done and this place is very convenient. This time, I was much more satisfied with the experience. My nail tech took about 40 minutes for the gel manicure, which was applied very carefully and cleanly, for the most part. One or two spots look a bit imperfect (ie some polish on the cuticle), but for $ 25 dollars you can’t expect perfection. My nails were also all filed correctly into the shape I asked for, unlike last time. They don’t do hand massages during their manis, but they do use sterilized tools which is very important to me. The ambiance of this spa is very nice and it is pretty busy.
I’ll chalk my first visit up to an inexperienced nail tech, but overall I think this salon is hit or miss based on who your nail technician is.

I have this complex when it comes to nail salons. I’m very picky. I’d rather buy OPI Polish and do them myself.
I really needed my feet brought back to life. And I also needed my acrylic nails filed down. The ladies at Shana’s welcomed me and quickly got me seated for my nails.
This place is really cute and definitely has a «spa» feel… It’s clean, quiet, and relaxing.
My manicure was quick and efficient. They didn’t even overcharge me because I had acrylic nails that I wanted reshaped. I got a spa manicure as well (olive oil)
I also like that the employees speak English to each other, for the most part.

I used to love coming to shana but today I was highly disappointed with the service !
I got my toes and my nails done by two different techs. Both were paying attention to their surroundings instead on the work being done ! So upsetting. I dislike when I’m not treated as a valued client, it mostly felt like they needed to get the work done to get to the next person. Not considering the quality of their work. !

The salon is clean and friendly with lots of color options. The guy that gives massages is a God, don’t know his name but he knows how to work out a knot. Worth the extra splurge. My manicurist was, Maria, and I believe she gave me the best pedicure I’ve ever had, albeit uprading a few options from basic pedicure. Prices are decent and it’s not TOO crowded. Will be returning to this salon again soon.

This is my 4^th time here and I highly recommend this salon. I did a gel mani by Vicky and she did a wonderful job. I did not get the name of who did my pedi — but once again, a wonderful job.
There was confusion to the massage waiting list but the way it was handled showed there amazing customer service. The woman (did not get her name) who did my massage was great.
So happy to have this place across from my job.