Small Moves NYC

I’ve contacted small moves for a studio move from Gramercy to Hoboken. I’ve receive a flat rate quote from Moshe and he schedule a time with me on Aug st between 9 – 10 am. On the day of the move Terrence showed up with s helper at around 9:20 am after he texted me at 9 to let me know he would be a little late due to traffic which I’ve found surprising (I never received a heads up from a mover in the past). When he arrived they quickly loaded the van and I could tell they really watch out with the furniture and my big flat screen tv which I was really worried about as it was brand new. I found myself walking behind them to make sure they don’t damage it and they totally understand my concern. The move in all went smoothly and I was very happy and relieved at the end. Thank you Terrence for your help and thank you Moshe for everything. I’ll definitely be using your service again!

Less than 1 star. Reprehensible, unprofessional and irresponsible. DO NOT USE THEM And Terrence was PARTICULARLY unprofessional
Will be reporting them to better business bureau
Terrence kept pushing back the pick up time and was rude and did not consider how inconvenient it is to a be delayed FOR 2 HOURS when you have confirmed twice a specific time you plan for traffic when you are a professional mover and you advise your customer in advance
I have never had this kind of problem with any other mover in my life
And his tone and attitude were insulting and nasty
I Agree with Trisha
Joanne